Dear Stoke on Trent City Council,

Please can you provide the following information under the Freedom of Information Act:

1. What are your current arrangements regarding supervised contact, including current contracted provider(s) of any commissioned supervised contact services and the contract length?
2. Does the council use either external providers or staffing agencies to supply supervised contact services?
3. If the council uses external providers, is this done by directly engaging with agencies, or are temporary staff sourced through a vendor contract.
4. What is the current hourly rate paid for supervised contact for these external providers?
5. What is the council’s current annual spend on external providers for contact services?
6. What is the name and contact details of the council officer responsible for this service?

Yours faithfully,

Rose Smith

FOI, Stoke on Trent City Council

Dear Ms Smith

 

Your request for information ref. SOT75817

 

Thank you for your request for information about supervised contact
services.  Your request was received by the Information Rights Team on 07
February 2019.  This is being dealt with under the terms of the
appropriate Information Rights legislation.

 

In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will have to pay it before we deal with your
request.

 

Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.

 

You should expect to receive a response to your request on or before 07
March 2019 in line with the legislation's 20 working day statutory
deadline.

 

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[1]www.stoke.gov.uk.

 

If you have any queries about this email please do not hesitate to contact
us.

 

You can find details of how we handle your personal information by
visiting [2]www.stoke.gov.uk/dataprotection

 

Yours sincerely

 

Information Rights Team

 

Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [3][Stoke on Trent City Council request email]

 

 

 

 

 
Manage your council tax online and sign up for paperless billing with our
new online account at [4]www.stoke.gov.uk/onlineaccount - and access it
using the MyStoke app, putting fly-tipping, and litter reporting in your
hands at the touch of a button. Available in the [5]App Store and on
[6]Google Play

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.stoke.gov.uk/
2. http://www.stoke.gov.uk/dataprotection
3. mailto:[Stoke on Trent City Council request email]
4. http://www.stoke.gov.uk/onlineaccount
5. https://itunes.apple.com/us/app/my-stoke...
6. https://play.google.com/store/apps/detai...

FOI, Stoke on Trent City Council

Dear Ms Smith

 

Your request for information ref. SOT75817 about supervised contact
services.

 

We have now considered your request and a copy of the information is
enclosed below.

 

The information supplied may be used for domestic or journalistic
purposes.  Its use for commercial gain including issuing to the public,
social media or computer blogs may be subject to the issue of a licence
under the Reuse of Public Sector Information Regulations 2015.

 

1.            What are your current arrangements regarding supervised
contact, including current contracted provider(s) of any commissioned
supervised contact services and the contract length?

 

Response: The Local Authority has its own in house service that provides
supervised contact.

2.         Does the council use either external providers or staffing
agencies to supply supervised contact services?

 

Response: No

3.         If the council uses external providers, is this done by
directly engaging with agencies, or are temporary staff sourced through a
vendor contract.

 

Response: N/A

4.         What is the current hourly rate paid for supervised contact for
these external providers?

 

Response: N/A

5.         What is the council's current annual spend on external
providers for contact services?

 

Response: N/A

6.         What is the name and contact details of the council officer
responsible for this service?

Response:

Rachel Dodd - Strategic Manager Early Intervention

[1][email address]

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: The Information Rights Manager, Information Rights
Team, Stoke-on-Trent City Council, Floor 2, Civic Centre, Glebe Street,
ST4 1HH, or email [2][Stoke on Trent City Council request email].

 

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision.  Before doing this, please
see the following link for guidance from the Information Commissioner
relating to how to use your information rights responsibly and
effectively, to enable you to gain the best outcome from the process -
[3]http://ico.org.uk/for_the_public.

 

Generally, the Information Commissioner cannot make a decision unless you
have already used our internal review procedure. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel: 0303 123
1113 or you can visit their website at
[4]https://ico.org.uk/make-a-complaint/

 

You can find details of how we handle your personal information by
visiting [5]www.stoke.gov.uk/dataprotection

Yours sincerely

 

Information Rights Team

 

Information Rights

City of Stoke-on-Trent

Floor 2  Civic Centre  Glebe Street  Stoke-on-Trent  ST4 1HH

T: 01782 232853, 01782 233020, 01782 233732, 01782 235965

E: [6][Stoke on Trent City Council request email]

 

Request

Dear Stoke on Trent City Council,

Please can you provide the following information under the Freedom of
Information Act:

1.         What are your current arrangements regarding supervised
contact, including current contracted provider(s) of any commissioned
supervised contact services and the contract length?
2.         Does the council use either external providers or staffing
agencies to supply supervised contact services?
3.         If the council uses external providers, is this done by
directly engaging with agencies, or are temporary staff sourced through a
vendor contract.
4.         What is the current hourly rate paid for supervised contact for
these external providers?
5.         What is the council's current annual spend on external
providers for contact services?
6.         What is the name and contact details of the council officer
responsible for this service?

Yours faithfully,

Rose Smith

 

 

 
Manage your council tax online and sign up for paperless billing with our
new online account at [7]www.stoke.gov.uk/onlineaccount - and access it
using the MyStoke app, putting fly-tipping, and litter reporting in your
hands at the touch of a button. Available in the [8]App Store and on
[9]Google Play

dangos adrannau a ddyfynnir

 

References

Visible links
1. mailto:[email address]%20
2. mailto:[Stoke on Trent City Council request email]
3. http://ico.org.uk/for_the_public
4. https://ico.org.uk/make-a-complaint/
5. http://www.stoke.gov.uk/dataprotection
6. mailto:[Stoke on Trent City Council request email]
7. http://www.stoke.gov.uk/onlineaccount
8. https://itunes.apple.com/us/app/my-stoke...
9. https://play.google.com/store/apps/detai...