Subject Access Requests performance

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Sussex Police fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Sussex Police,

I would kindly like to request the following information.

1) How many Subject Access Requests under DPA/GDPR are outstanding, having not been responded to in full over the past two years?

2) How many have not been responded to in line with the ICO deadline of 1 month?

3) How many case workers FTE are employed to deal with these requests?

4) What is the average time taken to fully respond to those making requests?

Yours faithfully,
Tom Johnson

Sussex Police

Thank you for your email to the Access to Information Team Please note
that the Office will be closed from the afternoon of Tuesday 24 December
and will not re-open until 30th December.  your message will be dealt with
as soon as possible after our return


The Access to Information Team

You can report crime and incidents online at


We want to know your views - see what’s new and give us your feedback and
suggestions at [2]
If you have received this message in error, please contact the sender as
soon as possible - you may not copy it, or make use of any information
contained in it for any purpose, or disclose its contents to any other
person. Messages sent and received by Sussex Police are not private and
may be the subject of monitoring.


Visible links

Sussex Police

Date: 30/12/2019

Your Ref:      Freedom of Information request - Subject Access Requests performance 

Our Ref: FOI 1438.19

Contact Name: Roger Brace FOI Officer
Email : [email address]

Contact number: 101 ext 545251

Dear Tom,

Thank you for your request which was received by Sussex Police.

This request will be dealt with under the terms of the Freedom of Information Act 2000 and you will receive a response within the statutory timescale of 20 working days as defined by the Act, from the date of receipt. In some circumstances Sussex Police may be unable to achieve this deadline. If this is likely you will be informed and given a revised time-scale at the earliest opportunity.

Some requests may also require either full or partial transference to another public authority in order to answer your query in the fullest possible way. Again, you will be informed if this is the case.

Please Note:
Sussex Police are currently receiving a high volume of FOI requests at a time of reduced staffing levels to process them. Every effort is being made to comply with the statutory 20 working day response deadline but on occasions this may not be possible – we apologise for the inconvenience this may cause.

Yours sincerely


Sussex Police HQ

dangos adrannau a ddyfynnir