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Subject access requests- GDPR

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Dear North West Anglia NHS Foundation Trust,
Please could you kindly take a look at the following questions:

1. How many SARs (not other types of data protection requests) have been made to the trust in the last 12 months?
2. How many SAR requests have gone over a deadline (either the standard 30 day allocation or the extended 90 day allocation for more complicated responses)?
3. How many staff are usually contacted to provide data to contribute to the request?
4. On average how many hours are spent dealing with a SAR?
5. Do you have any software to assist with SAR production and if so, which?
6. Who has budget responsibility over the costs & resources required to respond to the SARs? Please provide
Name:
Title:
Direct Email:
Direct Phone Number:

Yours faithfully,

Darren Spence

Foiteam (NORTH WEST ANGLIA NHS FOUNDATION TRUST), North West Anglia NHS Foundation Trust

Dear Darren

 

Reference Number FOI 2022 - 1350

 

Thank you for your request for information about North West Anglia NHS
Foundation Trust.

 

We anticipate being able to respond within the specified timescale.​

 

In the meantime if you have any questions regarding this request please
contact us directly quoting the reference number above.

 

North West Anglia NHS Foundation Trust comprises of Peterborough City
Hospital, Hinchingbrooke Hospital and Stamford & Rutland Hospital.  The
Trust also provides community clinics at Princess of Wales Hospital in
Ely, Doddington Hospital and North Cambs Hospital in Wisbech.  Further
information is available via our website [1]www.nwangliaft.nhs.uk.

 

Any future Freedom of Information requests should be addressed to North
West Anglia NHS Foundation Trust using the email address below.

 

FOI Team

North West Anglia NHS Foundation Trust

Email: [2][cyfeiriad ebost]

 

[3]www.nwangliaft.nhs.uk

 

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Foiteam (NORTH WEST ANGLIA NHS FOUNDATION TRUST), North West Anglia NHS Foundation Trust

Ref: FOI/2022/1350

 

Dear Darren

 

Thank you for your recent enquiry under the Freedom of Information Act.
Please find your response detailed below.

 

Requesters Questions and Trust Response:

 

1.       How many SARs (not other types of data protection requests) have
been made to the trust in the last 12 months?

3960 (This figure includes 179 that are due to be completed this month)

 

2.       How many SAR requests have gone over a deadline (either the
standard 30 day allocation or the extended 90 day allocation for more
complicated responses)?

22

 

3.       How many staff are usually contacted to provide data to
contribute to the request?

3 WTE

 

4.       On average how many hours are spent dealing with a SAR?

This depends on the amount of information needed – a single SAR can take
as little as 5 minutes to as much as 7.5hours

 

5.       Do you have any software to assist with SAR production and if so,
which?

AMS

 

6.       Who has budget responsibility over the costs & resources required
to respond to the SARs? Please provide:

Name: Kathleen Walker / Rhianna Gathercole

Title: Service Manager for Outpatients & Health Records / Health Records
Manager

Direct Email: [1][email address] / [2][email address]

Direct Phone Number: 01733 677132

 

Please note that this response has been provided within the 20 working day
timeframe as stipulated in the Act.

 

North West Anglia NHS Foundation Trust comprises of Peterborough City
Hospital, Hinchingbrooke Hospital and Stamford & Rutland Hospital.  The
Trust also provides community clinics at Princess of Wales Hospital in
Ely, Doddington Hospital and North Cambs Hospital in Wisbech.  Further
information is available via our website [3]www.nwangliaft.nhs.uk.

 

If you disagree with our decision or are dissatisfied with how we have
dealt with your request in the first instance you may contact me on the
following email address [4][North West Anglia NHS Foundation Trust request email] to request an
internal review.

 

Should you remain dissatisfied with the outcome you have a right under s50
of the Freedom of Information Act to appeal against the decision by
contacting:

 

Information Commissioner

Wycliffe House

Water Lane

Wilmslow

SK9 5AF

 

Phone: 0303 123 1113

Email: [5][email address]

 

Yours sincerely

 

FOI Team

North West Anglia NHS Foundation Trust

Email: [6][North West Anglia NHS Foundation Trust request email]

 

[7]www.nwangliaft.nhs.uk

 

This message may contain legally privileged, confidential, commercial or
patient information intended to be for the use of the individual (s) or
entity named above. If you are not the intended recipient, please advise
the sender and destroy all copies of the message as you would any other
confidential waste (shredding or incineration for printed-copies, deletion
for electronic copies). Please note that any dissemination, distribution
or copying of this message is strictly prohibited.

 

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