Subject Access Requests- GDPR

James Dawkins made this Rhyddid Gwybodaeth request to East London NHS Foundation Trust

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear East London NHS Foundation Trust,
Please could you kindly take a look at the following questions:

1. How many SARs (not other types of data protection requests) have been made to the trust in the last 12 months?
2. How many SAR requests have gone over a deadline (either the standard 30 day allocation or the extended 90 day allocation for more complicated responses)?
3. How many staff are usually contacted to provide data to contribute to the request?
4. On average how many hours are spent dealing with a SAR?
5. Do you have any software to assist with SAR production and if so, which?
6. Who has budget responsibility over the costs & resources required to respond to the SARs? Please provide
Direct Email:
Direct Phone Number:

Thank you very much!

Yours faithfully,

James Dawkins


Information Governance Department
Charter House
7 Alma Street
Email: [East London NHS Foundation Trust request email]

Our Ref: FOI DA4458

Thank you for your recent Freedom of Information request received by the Trust on 17 November 2022.

Your request is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered within twenty working days. For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then it will not be released. You will be informed if this is the case.

If the information you request was obtained from or relates to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.

In some cases there may be a fee payable for the information requested. This will be considered and you will be informed of the fee payable if this is the case. In this event the fee must be paid before the information is processed and released. The 20 day time limit for responses is put on hold until receipt of the payment. If you have any queries about this request do not hesitate to contact us. Please remember to quote the reference number above in any future communications.

Whilst we will make every effort to respond to your request within the statutory timeframe of 20 working days, it may not be possible to respond on time due to the pressures of COVID 19 and the need to ensure the well-being of our staff and service users. We will write to you if we anticipate a delay and hope in advance that you will accept our apologies if this should occur.

Yours sincerely,

FOI Team
East London NHS Foundation Trust

If you are dissatisfied with the Trust’s response to your FOIA request then you should contact us and we will arrange for an internal review of this decision. If you remain dissatisfied with the decision following our response to your complaint, you may write to the Information Commissioner for a decision under Section 50 of the Freedom of Information Act 2000. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Tel: 0303 123 1113

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1 Atodiad

Dear James,


Please find attached the Trust’s response to your Freedom of Information



With best wishes


Shuchi Joshi (she/her)

FOI Team
East London NHS Foundation Trust






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