Subject Access Requests

Charles Percival made this Rhyddid Gwybodaeth request to South Staffordshire and Shropshire Healthcare NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Charles Percival

Dear South Staffordshire and Shropshire Healthcare NHS Foundation Trust,

This is a FOI request for general information about your Trust's awareness and handling of Subject Access Requests. Note that this is *not* a Subject Access Request. Thank-you.

Subject Access Requests in general.

1. Please state the number of Subject Access Requests received by your Trust in the past three years thus far, divided into years.

2. Of the total SAR received in the past three years thus far:

(a) What percentage of SARs were made by the Subject in person?

(b) What percentage were made by legal or other representatives of the Subject themselves?

3. What percentage of the total SARs received by your Trust to date, were complied with within the forty-day stipulated deadline by the Data Act?

4. What percentage of the total SARs received by your Trust were met but only after:

(a) subsequent complaint or verbal or written reminder for you to comply *after* the expiry of the stipulated deadline or

(b) threat of court action for your Trust's non-compliance.

(c) how many SARs were complied with *under* the stipulated forty-day maximum time for compliance?

5. Subject Access Request Awareness training:

(a) What training has your Trust's staff received regards their awareness of Subject Access Requests, and of their individual or collective legal obligations when being presented with a SAR?

(b) Who is (or was) your Trust's training officer or manager in charge of presenting that SAR Awareness training?

6. Who of your Trust is responsible for the receipt of and complying with SARs?

Yours faithfully,

Charles Percival

Hunter Sean, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

Dear Charles Percival

Thank you for your email of 31 February 2011 requesting for
information from the Trust's under the FOI Act 2000.

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days from
the above date.

If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Sean Hunter
Deputy Service Relations Manager

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust HQ

Mellor House

Corporation Street

Stafford

ST16 3SR

Tel: 01785 221 404

Fax: 01785 221 391

Email: [1][email address]

For confidential information please use NHS Secure Email:
[2][email address] This account is not checked daily - please notify
if urgent message has been sent via NHS.Net

This email is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented are
solely those of the author and do not necessarily represent those of South
Staffordshire & Shropshire Healthcare NHS Foundation Trust unless
otherwise explicitly stated. If you are not the intended recipient, be
advised that you have received this email in error and that any use,
dissemination, forwarding, printing, or copying of this email is strictly
prohibited. If you have received this email in error please notify the
Health Informatics Service Desk by telephone on 01785 230390. Please note
that the information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality of this
e-mail and your reply cannot be guaranteed.

P Please consider the environment before printing this e-mail

dangos adrannau a ddyfynnir

Hunter Sean, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

1 Atodiad

Dear Charles Percival

Further to your email requesting information under the FOI Act
2000, please find below and attached the Trust's response.

We would be grateful if you take a minute to fill out our Freedom of
Information Customer Survey and let us know about your experience. This
can be accessed by following the link below:

[1]http://www.southstaffsandshropshealthcar...

Please do not hesitate to contact me in the first instance if you have any
queries or questions on the Trust's response, however, if you are
dissatisfied with the handling of your request, you have the right to ask
for an internal review. Internal review requests should be submitted
within two months of the date of receipt of this email and should be
addressed to Jane Landick at the address below. Please remember to quote
the reference number above in any future communications.

Jane Landick

Company Secretary

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust Headquarters

St George's Hospital

Corporation Street

Stafford

ST16 3SR

Telephone: 01785 257888; Email: [2][email address]

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700.

Website: [3]www.ico.gov.uk

Yours sincerely

Sean Hunter
Deputy Service Relations Manager

South Staffordshire & Shropshire Healthcare NHS Foundation Trust

Trust HQ

Mellor House

Corporation Street

Stafford

ST16 3SR

Tel: 01785 221 404

Fax: 01785 221 391

Email: [4][email address]

For confidential information please use NHS Secure Email:
[5][email address] This account is not checked daily - please notify
if urgent message has been sent via NHS.Net

This email is confidential and intended solely for the use of the
individual to whom it is addressed. Any views or opinions presented are
solely those of the author and do not necessarily represent those of South
Staffordshire & Shropshire Healthcare NHS Foundation Trust unless
otherwise explicitly stated. If you are not the intended recipient, be
advised that you have received this email in error and that any use,
dissemination, forwarding, printing, or copying of this email is strictly
prohibited. If you have received this email in error please notify the
Health Informatics Service Desk by telephone on 01785 230390. Please note
that the information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality of this
e-mail and your reply cannot be guaranteed.

P Please consider the environment before printing this e-mail

dangos adrannau a ddyfynnir

Charles Percival

Dear Hunter Sean,

Very informative response, Mr Hunter, thank-you.

Yours sincerely,

Charles Percival