Thank you for your email. This acknowledgement has been triggered
electronically and means that your email has been received by the
Information Governance Department. Your request will be dealt with under
the Freedom of Information Act 2000 and it is our intention to respond to
you within twenty working days.

Please note that the volume of FoI requests received by this Trust now
exceeds available resources and given the need for all Trusts to reduce
corporate expenditure to within those targets set by the Carter Review, no
additional capacity is available to support our increasing workload.
Depending on the complexity and volume of your request, this context may
impact on our ability to respond to your request as soon as we would like.

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Dear Will,

Further to your email on the 10th November 2018, please find the Trust’s response below. Your request has been allocated the following reference: 18348 please quote this reference in any future correspondence with the Trust.

1. How many Subject Access Requests (SAR) were received from 1st April 2016 to 31st March 2017?
HR SARs – 21
Release for Information under Data Protection Act – 668

2. How many Subject Access Requests (SAR) were received from 1st April 2017 to 31st March 2018?
HR SARs - 29
Release for Information under Data Protection Act – 706

3. How many Freedom of Information requests were received from 1st April 2016 to 31st March 2017?
FOI – 681

4. How many Freedom of Information requests were received from 1st April 2017 to 31st March 2018?
FOI – 590

5. What database or systems do you use to log and manage Freedom of Information Requests and Subject Access Requests?
HR SARs – Excel –will be moving to Datix in the next coming months
FOI and RFI under DPA – Datix

I am obliged to advise you that if you are dissatisfied with the Trust’s response to your request you have a right to complain to the Trust and should set out your concerns to the Freedom of Information Officer, EEAST, Hospital Approach, Broomfield, Chelmsford, Essex, CM1 7WS or by email to [East of England Ambulance Service NHS Trust request email]. If you remain dissatisfied following this, you have a right under Section 50 of the FOIA to seek a determination from the Information Commissioner on whether the Act has been properly applied by the Trust. For more information, please see www.ico.gov.uk.

Under the Accessible Information Standard the Trust are required to ask our FOI applicants equality and diversity questions. You are under no obligation; however we would be grateful if you could complete the form attached and email back to us.

Please do not hesitate to contact me should you require any further information.

Kind regards

FoI Officer
East of England Ambulance Service NHS Trust

Please note our new email address: [East of England Ambulance Service NHS Trust request email]

________________________________________
From: Will Minto <[FOI #531583 email]>
Sent: 10 November 2018 17:05
To: foi (EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST)
Subject: Freedom of Information request - Subject Access and Freedom of Information Requests

Dear East of England Ambulance Service NHS Trust,

I would like to request the following information related to Subject Access Requests:

1. How many Subject Access Requests (SAR) were received from 1st April 2016 to 31st March 2017?
2. How many Subject Access Requests (SAR) were received from 1st April 2017 to 31st March 2018?
3. How many Freedom of Information requests were received from 1st April 2016 to 31st March 2017?
4. How many Freedom of Information requests were received from 1st April 2017 to 31st March 2018?
5. What database or systems do you use to log and manage Freedom of Information Requests and Subject Access Requests?

Yours faithfully,

Will Minto

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