Students with Visual Impairments

Roedd y cais yn llwyddiannus.

Dear University of Reading,
Please could you provide the following information for the current academic year (2017-2018):
The number of registered students with a visual impairment
The number of students are text to speech users
The number of students are screen reader users
The total number of students

Yours faithfully,


IMPS, University of Reading

Dear Beth

This is to acknowledge receipt of your request for information below and to let you know it is being processed.

We'll get back to you as soon as we can, but in any case within 20 working days from 17/07/2018.

In the meantime, if you wish to add any further details or check on progress, please reply to this message, with the reference number - IMPS#02210, so that we can track your input and respond promptly.

Yours sincerely,

Sinead Latham

Information Management & Policy Services (IMPS), University of Reading, Whiteknights, Reading, RG6 6AH
t: +44 (0)118 378 8981

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IMPS, University of Reading

Dear Beth,

We are writing to advise you that it has been necessary to refuse this
request under the Freedom of Information Act (FOIA).

We estimate that compliance with your request would exceed the appropriate
costs limit established by section 12 of the Freedom of information Act
2000; this is currently set at £450 (or 18 hours work) by virtue of the
[1]Freedom of Information and Data Protection (Appropriate Limit and Fees)
Regulations 2004. Our estimate has considered the time it would take to
determine whether we hold the information and then to locate, retrieve and
extract it.

The primary reason for why the appropriate limit would be exceeded, is
that the information requested for the year specified is not recorded in
an easily searchable, aggregated format. In order to locate the data
requested in relation to the ‘students are text to speech users’ and ‘the
number of students are screen reader users’, we would have to manually
interrogate records held in our student information system, to establish
how many students were users of the above. For the time periods requested
this would involve manually retrieving and searching through approximately
a thousand individual records of students who are recorded as blind or
partially sighted or dyslexic to then determine whether they are a screen
reader user or text to speech user. A conservative estimate of 5 minutes
per manual record check for each student recorded with one of the
disabilities above to identify whether they are a user of text to screen
or screen reader user for 2017/18 academic year, equates to nearly 80
hours work.

We are sorry we cannot provide the requested information to you, however
under Section 16 of FOIA (duty to provide help and assistance) we have
located information held only by the Examinations Office within the cost
limits. This is provided below and we hope it is of use you.


The current academic year (2017-2018)


For the Summer term 2018 exams, organised by the Examinations Office, we
can advise that 6 students used text to speech software and 20 students
used screen reader software.

The number of registered students with a visual impairment - 29

The total number of students – 16929



We are required to include details of our complaints procedures, including
your rights to apply to the Information Commissioner.  The procedure is
detailed in our Freedom of Information and Environmental Information
Regulations policy on the web at


If we are unable to resolve any complaint, you can complain to the
Information Commissioner, the independent body who oversees the access to
information regimes:


Information Commissioner

Wycliffe House

Water Lane





Email: [3][email address]


Yours sincerely


Sinead Latham

Information Compliance Officer


Information Management & Policy Services (IMPS), University of Reading,
Whiteknights, Reading, RG6 6AH

[4][University of Reading request email]    t: +44 (0)118 378 8981   




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