Student awareness of OIAHE

John Fox made this Rhyddid Gwybodaeth request to Office of the Independent Adjudicator for Higher Education
This authority is not subject to FOI law, so is not legally obliged to respond (manylion).


This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Office of the Independent Adjudicator for Higher Education,

I would like to know if your organization can provide me with the following information?

1. Do Universities have a legal responsible to make known to students that the OIAHE exists?

2. Do you have any data collected about the percentage of students that are aware of the existence of the OIAHE?

3. Do you work with Universities or Student's Unions to disseminate information about the existence and workings of the OIAHE?

Any information is appreciated, and will help my research.

Yours faithfully,

John Fox

Enquiries, Office of the Independent Adjudicator for Higher Education

Thank you, we have received your email/enquiry.

 

Regards

OIA Enquiries Team

 

Office of the Independent Adjudicator for Higher Education

Third Floor

Kings

Reach                                                                     

38-50 Kings Road

READING

RG1 3AA

 

[1]www.oiahe.org.uk

 

Tel:   0118 959 9813

Fax:  0118 955 9099

 

This message is confidential and may be legally privileged. If you are not
the intended recipient, you should not copy or disclose this message to
anyone but should kindly notify the sender and delete the message. Neither
the OIA nor the sender accepts any responsibility for viruses and it is
your responsibility to scan this email and any attachments. Calls to this
Office may be monitored or recorded for quality control and training
purposes.

 

References

Visible links
1. http://www.oiahe.org.uk/

Enquiries, Office of the Independent Adjudicator for Higher Education

Dear Mr Fox

Thank you for your email. We apologise for the delay and will be responding to you shortly.

Regards

Ms Elizabeth Wilson
Casework Administrator

Office of the Independent Adjudicator for Higher Education
Third Floor
Kings Reach
38-50 Kings Road
READING
RG1 3AA

Tel: 0118 959 9813

www.oiahe.org.uk
Twitter: http://twitter.com/oiahe

This message is confidential and may be legally privileged. If you are not the intended recipient, you should not copy or disclose this message to anyone but should kindly notify the sender and delete the message. Neither the OIA nor the sender accepts any responsibility for viruses and it is your responsibility to scan this email and any attachments. Calls to this Office may be monitored or recorded for quality control and training purposes.
 
The OIA is a charity, registered in England & Wales under number 1141289, and a company limited by guarantee, registered in England & Wales under number 4823842. Registered Office: Third Floor, Kings Reach, 38-50 Kings Road, Reading, RG1 3AA, United Kingdom

dangos adrannau a ddyfynnir

Enquiries, Office of the Independent Adjudicator for Higher Education

Dear Mr Fox

 

Thank you for your recent enquiry about the OIA.

 

The OIA’s authority comes from the Higher Education Act 2004 and higher
education institutions are then bound by our [1]Rules.

 

Students need to go through the institution’s internal processes before
bringing a complaint. We require member institutions to inform students of
their entitlement to seek a review by the OIA in the final Completion of
Procedures (“COP”) letter. Information about when a COP letter should be
issued is set out in our Rules but also in more detail in our [2]guidance
document.

 

The OIA does not collect data on how students find out about our service,
but aside from the information contained in the COP letters, institutions
will often include reference to the OIA in their regulations, student 
handbooks or on a website. We also provide introductory information on our
website for students, universities and students’ unions (“SU”) about the
role of the OIA, including downloadable leaflets. We organise events for
both university and SU staff explaining the role of the OIA and to
disseminate good practice, and run a programme of university visits during
which we meet with SU staff and sabbatical officers as well as university
staff.

 

More information about the role of the OIA is available from our website. 
You might find it helpful to refer to the most recent [3]annual report for
statistical information and the [4]Good Practice Framework consultation.

 

I hope this information is of assistance to you.

 

Yours sincerely

 

Timothy Cadd

Enquiries Team Leader

 

Office of the Independent Adjudicator for Higher Education

Third Floor

Kings Reach

38-50 Kings Road

READING

RG1 3AA

 

Tel: 0118 959 9813

 

[5]www.oiahe.org.uk

Twitter: [6]http://twitter.com/oiahe

 

This message is confidential and may be legally privileged. If you are not
the intended recipient, you should not copy or disclose this message to
anyone but should kindly notify the sender and delete the message. Neither
the OIA nor the sender accepts any responsibility for viruses and it is
your responsibility to scan this email and any attachments. Calls to this
Office may be monitored or recorded for quality control and training
purposes.

 

The OIA is a charity, registered in England & Wales under number 1141289,
and a company limited by guarantee, registered in England & Wales under
number 4823842. Registered Office: Third Floor, Kings Reach, 38-50 Kings
Road, Reading, RG1 3AA, United Kingdom

 

 

References

Visible links
1. http://www.oiahe.org.uk/media/1258/oia-r...
2. http://www.oiahe.org.uk/media/85511/comp...
3. http://www.oiahe.org.uk/decisions-and-pu...
4. http://www.oiahe.org.uk/guidance-good-pr...
5. http://www.oiahe.org.uk/
6. http://twitter.com/oiahe