Student and staff data: use of data analytics and machine learning

Jen Persson made this Freedom of Information request to Goldsmiths, University of London as part of a batch sent to 60 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn rhannol lwyddiannus.

Dear Goldsmiths, University of London,

I am making a request under the Freedom of Information Act 2000 (FOIA).

Please can you provide information pertaining to any data analytics software used by the university using personal data about your students and staff, since 2012.

1a). Whether you are using any data analytics software at all:
1b) if so, which ones?
1c) what date this data analytics processing began?
1d) indicate whether in the past and ended, or still in current use

2a). Any predictive analytics software such as used in but not only, Blackboard, Xray and JISC supported Civitas.
2b) if so, which ones?
2c) what date this analytics processing began for predictive purposes?

3. If the answer to Q1a or Q2a is yes, please provide a copy of any contract terms on using the data by the provider company including
a) the data items feedling analytics, any profiling, and/or used in prediction
b) what the prediction purposes / aims are
c) training the software (such as AI and machine learning) by the provider using the data provided via your organisation.

4. Whether the University is using its own student or staff population data for machine learning for purposes not included in 1-3 above? (ie but not only, within the university computing department for any project or with another third-party)

5. From which time periods were the student or staff data collected which are processed in any of the above (ie not only, retrospective student data from the last ten years / only current intake which began in autumn term 2018)?

6. How many people/user accounts have access to the whole population student data in any of the above in this calendar year?

Thank you for your consideration.
Sincerely,

Jen Persson

Goldsmiths Information Access, Goldsmiths, University of London

Dear Jen Persson,

We are writing to formally acknowledge your Freedom of Information (FOI) request received on 28th November 2018.

We will respond promptly but in any event by 26th December 2018, this being 20 working days following the receipt of your request and is in accordance with the time limit set out in the FOI Act.

Yours sincerely,

Information Governance
Goldsmiths, University of London
New Cross,
London, SE14 6AF

www.gold.ac.uk

dangos adrannau a ddyfynnir

Dear Goldsmiths, University of London,
Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Goldsmiths, University of London's handling of my FOI request 'Student and staff data: use of data analytics and machine learning'.

If this request has been overlooked, we would be grateful if it can be responded to with the information requested. Otherwise, we would like to request an internal review, as per FOI practice, and be given reasons if and why it has been refused.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Many thanks.
Sincerely,

Jen Persson

Goldsmiths Data Protection, Goldsmiths, University of London

Hi Jen

Many thanks for your message.

I have traced your original request - logged here under reference FOI
1575.

I am looking into this now, and will come back to you shortly.

Kind regards

Rob

DPO

Goldsmiths

--------------------------------------------------------------------------

From: Jen Persson <[FOI #535647 email]>
Sent: 07 May 2019 13:27
To: Goldsmiths Data Protection
Subject: Internal review of Freedom of Information request - Student and
staff data: use of data analytics and machine learning
 
Dear Goldsmiths, University of London,
Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of Goldsmiths, University of
London's handling of my FOI request 'Student and staff data: use of data
analytics and machine learning'.

If this request has been overlooked, we would be grateful if it can be
responded to with the information requested. Otherwise, we would like to
request an internal review, as per FOI practice, and be given reasons if
and why it has been refused.

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[1]https://www.whatdotheyknow.com/request/s...

[2][IMG] [3]Student and staff data: use of data analytics and machine
learning - a Freedom of Information request to Goldsmiths,
University of London
www.whatdotheyknow.com

Many thanks.
Sincerely,

Jen Persson

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Goldsmiths Information Access, Goldsmiths, University of London

Dear Jen Persson,

I am writing in response to your Freedom of Information request received on 28th November 2018.

You asked:

Please can you provide information pertaining to any data analytics software used by the university using personal data about your students and staff, since 2012.

1a). Whether you are using any data analytics software at all:
1b) if so, which ones?
1c) what date this data analytics processing began?
1d) indicate whether in the past and ended, or still in current use

2a). Any predictive analytics software such as used in but not only, Blackboard, Xray and JISC supported Civitas.
2b) if so, which ones?
2c) what date this analytics processing began for predictive purposes?

3. If the answer to Q1a or Q2a is yes, please provide a copy of any contract terms on using the data by the provider company including
a) the data items feeding analytics, any profiling, and/or used in prediction
b) what the prediction purposes / aims are
c) training the software (such as AI and machine learning) by the provider using the data provided via your organisation.

4. Whether the University is using its own student or staff population data for machine learning for purposes not included in 1-3 above? (i.e. but not only, within the university computing department for any project or with another third-party)

5. From which time periods were the student or staff data collected which are processed in any of the above (ie not only, retrospective student data from the last ten years / only current intake which began in autumn term 2018)?

6. How many people/user accounts have access to the whole population student data in any of the above in this calendar year?

Response:

1a). Whether you are using any data analytics software at all:
1b) if so, which ones?
1c) what date this data analytics processing began?
1d) indicate whether in the past and ended, or still in current use

Alteryx - from January 2019 and still in use
Intuitive Business Intelligence (IBI) - March 2017 to January 2018
Tableau - from October 2018 and still in use
Corporate Planner - from pre-2012 and still in use

2a). Any predictive analytics software such as used in but not only, Blackboard, Xray and JISC supported Civitas.
2b) if so, which ones?
2c) what date this analytics processing began for predictive purposes?

We are not aware of any such uses.

3. If the answer to Q1a or Q2a is yes, please provide a copy of any contract terms on using the data by the provider company including
a) the data items feeding analytics, any profiling, and/or used in prediction
b) what the prediction purposes / aims are
c) training the software (such as AI and machine learning) by the provider using the data provided via your organisation.

Analytics are undertaken in-house.

4. Whether the University is using its own student or staff population data for machine learning for purposes not included in 1-3 above? (ie but not only, within the university computing department for any project or with another third-party)

We are not aware of any such uses.

5. From which time periods were the student or staff data collected which are processed in any of the above (i.e. not only, retrospective student data from the last ten years / only current intake which began in autumn term 2018)?

While we have used Corporate Planner pre-2012, the tool utilises aggregated data.

6. How many people/user accounts have access to the whole population student data in any of the above in this calendar year?

The whole student population is not available through data analytic tools. The student population is held in our student record system.

I hope this information satisfies your Freedom of Information request. However, if you are dissatisfied with this response, you may ask for it to be reviewed by either contacting us by email: [email address] or by writing to:

Data Protection Officer
Goldsmiths, University of London
New Cross,
London, SE14 6AF

Please describe the original request, explain your grounds for dissatisfaction, and include an address for correspondence.

If you are still not satisfied following the internal review, you have a right to appeal to the Information Commissioner who can be contacted at the following address.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.ico.gov.uk

Yours sincerely,
Information Governance
Goldsmiths, University of London
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dangos adrannau a ddyfynnir