Statistics on Temporary Closures of Oxford Circus Tube Station due to Overcrowding

Roedd y cais yn llwyddiannus.

Dear Transport for London,

I am writing to request data relating to the number of times Oxford Circus Tube Station has been temporarily closed due to overcrowding. Could I please request the following information:

a) Number of temporary closures of Oxford Circus by month 2010 - 2015
b) Duration of each temporary closure by month, 2010-2015

Does TfL record data on temporary closures due to overcrowding at surface level - i.e the volume of passengers attempting to enter the station causes the entrances to be closed? If so, could I request this information for 2010-2015, broken down my month.

Yours faithfully,

Gill Penlington
CNN International

FOI, Transport for London

Dear Ms Penlington

 

Our ref:  FOI-1504-1516

 

Thank you for your email received on 9 November 2015 asking for
information about temporary closures of Oxford Circus Tube Station due to
overcrowding.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be provided to you by 10 December 2015. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

1 Atodiad

Dear Ms Penlington

 

Our ref: FOI-1504-1516

 

Thank you for your email received on 9 November 2015 asking for
information about temporary closures of Oxford Circus Tube Station due to
overcrowding.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy.

 

I can confirm that we do hold the information you require. However to
answer your request would exceed the ‘appropriate limit’ of £450 set by
the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

 

Under section 12 of the FOI Act, we are not obliged to comply with a
request if we estimate that the cost of determining whether we hold the
information, locating and retrieving it and extracting it from other
information would exceed the appropriate limit. In this instance, we
estimate that the time required to do this would exceed 18 hours which, at
£25 per hour (the rate stipulated by the Regulations), exceeds the
‘appropriate limit’.

 

As our Press Office have advised you, temporary station closures due to
overcrowding are recorded locally (i.e. at the station only).

 

Until recently such incidents have been recorded in station log books, and
the only way we could answer your request would be to manually look
through all the log books for the period of almost 6 years you have
requested. Retrieving and collating this information would easily exceed
the appropriate limit of 18 hours.

 

We have however, changed the way we are recording such information, and we
can therefore retrieve the information on temporary station closures for
the last 12 months. If you would like this, please let me know.

 

We do not record the number of passengers attempting to enter a station
during a closure and therefore this information is not available.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

Dear Mr Hurt,

Many thanks for your reply. Could I please request data for the last twelve months, as you have suggested?

So the number of occasions Oxford Circus tube station has been temporarily closed during the last twelve months.

Thanks for your help.

Yours sincerely,

Gill Penlington

FOI, Transport for London

Dear Ms Penlington

 

Our ref:  FOI-1632-1516

 

Thank you for your email received on 26 November 2015 asking for
information about temporary closures of Oxford Circus station.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be provided to you by 29 December 2015. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

2 Atodiad

Dear Ms Penlington

 

Our ref: FOI-1632-1516

 

Thank you for your email received on 26 November 2015 asking for
information about temporary closures of Oxford Circus station.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

During the period 1 October 2014 – 1 October 2015, Oxford Circus Station
experienced 113 partial closures and no full closures due to overcrowding.

 

Partial Station Closures (referred to as “exit and interchange only”) may
involve trains not stopping at one or more platforms/lines within the
station and/or with some entrances being temporarily closed. This
essentially means keeping the station open whilst managing the flow of
customers to maintain a safe and reliable service. This would usually be
implemented to manage the risk of overcrowding on platforms or escalators.

 

A Full Station Closure is when all lines operate without stopping and all
entrances are closed to customers. This essentially means completely
clearing the station of customers in order to manage any safety related
incidents.

 

We would not usually have a full station closure due to overcrowding and
would remain open and manage this through partial station closures as
described above. It must be noted, however, our customers’ safety always
remains our top priority and as such cannot rule out this possibility if
needed.

 

Please see the attached spreadsheet for information relating to the
duration of the partial station closures at Oxford Circus.

 

We recognise that Oxford Circus can get very busy. Our staff carefully
manage the flows of customers at the station to ensure a safe travel
environment and minimum inconvenience for customers. There are a number of
initiatives under way that will assist in reducing crowding at the
station.

 

The stations on either side, Tottenham Court Road and Bond Street, are
being modernised and expanded. As part of this work, until recently, the
Central line was not stopping at Tottenham Court Road, meaning many
customers were diverted to Oxford Circus. Central line service at
Tottenham Court Road resumed earlier this month, reducing the congestion
experienced earlier this year at Oxford Circus. Once the projects at both
Tottenham Court Road and Bond Street are finished in 2016 and 2017
respectively they will significantly improve capacity and access; we
expect some customers who currently use Oxford Circus will then choose to
use these other stations.

 

Looking further ahead, Crossrail is the new east-west railway line across
central London. Services on the central section will begin in 2019. Bond
Street Crossrail station will have an entrance at Hannover Square
entrance, a short walk away from Oxford Circus. This will do much to
improve rail capacity to the Oxford Circus area and attract demand away
from Oxford Circus.

 

As with all of our busy stations we will continue to keep the situation at
Oxford Circus under review, including looking at what further measures may
be required in future to manage rising demand for travel.

 

If this is not the information you are looking for, please do not hesitate
to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

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