State pension statement e-service
Dear Department for Work and Pensions,
Over the last 12 months or so,me and many others have not been able to log into the pension statement e-service.I and many others have reported this.We still,after over 12 months,cannot log in to get statements.We have used the service before and its been ok.I/we get the "standard reply" saying "we are aware" and "its being looked at" etc etc.I know the statement can be asked for by phone or post but the e-service should work if requested.
1.What action has taken place to remedy this fault?
2.If no action has taken place then why not?
3.When will we be able to use the service again?
Yours faithfully,
Alan Smith
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Dear DWP freedom-of-information-requests,
No need to investigate this request,it seems to have been fixed.
Yours sincerely,
Alan Smith
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Dear DWP freedom-of-information-requests,
Systems down again,original request stands,please investigate.
Yours sincerely,
Alan Smith
This is an automated confirmation that your request for information has
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information owner within the Department who will respond to you direct.
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
Should you have any further queries in connection with this request do
please contact us.
For further information on the Freedom of Information Act within DWP
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[1]http://www.dwp.gov.uk/freedom-of-informa...
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Mr Smith
Please see copy of your FoI request attached
DWP Freedom of Information Request Team
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