Stanshawes Care Home 11 Stanshawes Drive, Yate, Bristol BS37 4ET

The request was refused by South Gloucestershire Council.

Dear South Gloucestershire Council,

Would you please provide:

1) Number of Safeguarding alerts/concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, expected or otherwise) of any person who used the care service

5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.

7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.

Thank you in advance for your assistance.

Yours faithfully,

Sam Rahmani

Freedom of information, South Gloucestershire Council

Our Ref:         FIDP/007647-16

Enquiries to:   Complaints and FOI Team

Tel:                  01454 865924

E-mail:           [1][email address]

 

Dear Sam Rahmani,

 

Thank you for your recent request for information under the Freedom of
Information Act.

Your request will now be considered in accordance with the Act.

 

The 20 day period for considering your request commenced on 13/07/16.

                         

In the event that the information you have requested is to be disclosed,
it will be sent to you no later than 10/08/16.  If we cannot respond by
that date then we will write to you again.

                                

Yours sincerely,

 

Complaints and FOI Team

South Gloucestershire Council

Children, Adults & Health

T: 01454 865924

Team email: [2][South Gloucestershire Council request email]

 

Postal Address: South Gloucestershire Council, PO Box 298, Complaints &
FOI Team, Department for Children, Adults and Health, Civic Centre, High
Street, Bristol, BS15 0DQ

 

Office base: Badminton Road, Yate, Bristol, BS 37 5AF

 

 

 

_______________________________________________________________
 
South Gloucestershire Council .  Achieving excellence for our residents
and their communities, ensuring South Gloucestershire continues to be a
great place to live and work

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Freedom of information, South Gloucestershire Council

1 Attachment

Dear Sam Rahmani,

 

Please find attached South Gloucestershire Council’s response to your
Freedom of Information request.

 

Kind regards,

 

Complaints and FOI Team

South Gloucestershire Council

Children, Adults & Health

T: 01454 865924

Team email: [1][South Gloucestershire Council request email]

 

Postal Address: South Gloucestershire Council, PO Box 298, Complaints &
FOI Team, Department for Children, Adults and Health, Civic Centre, High
Street, Bristol, BS15 0DQ

 

Office base: Badminton Road, Yate, Bristol, BS 37 5AF

 

 

_______________________________________________________________
 
South Gloucestershire Council .  Achieving excellence for our residents
and their communities, ensuring South Gloucestershire continues to be a
great place to live and work

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