Stage three complaints

jackie spiller made this Rhyddid Gwybodaeth request to South Tyneside Metropolitan Borough Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Roedd y cais yn llwyddiannus.

Dear South Tyneside Metropolitan Borough Council,
Please could you tell me since 2010 how many complaints to the council About the council were escalated to the stage three level and how many were upheld and found in favour of the complaint.

Yours faithfully,

Jackie spiller

foi, South Tyneside Metropolitan Borough Council

This email has been classified as: NOT PROTECTIVELY MARKED

Dear Mrs Spiller

 

Your FOI Request was received by South Tyneside Council on 19th March
2014.

 

I write to confirm that a decision about your request will be made within
20 working days from the date we received your request.  Should there be
any delays or discrepancies with your request then this will be
communicated to you in due course.

 

If you have any further queries regarding this matter then please do not
hesitate to contact the FOI team on [1][South Tyneside Council request email] or 0191
424 6539 and quote the reference number FOI 14.13690.

 

Regards

 

John

 

John Grewcock
Information Governance Officer
Information Governance
South Tyneside Council
Central Library
Prince Georg Square
South Shields
Tyne & Wear
NE33 2PE

Tel. (0191) 424 6538

[South Tyneside Council request email]

 

dangos adrannau a ddyfynnir

foi, South Tyneside Metropolitan Borough Council

1 Atodiad

This email has been classified as: NOT PROTECTIVELY MARKED

Dear Ms Spiller,

 

Please find attached the Council’s response to your Freedom of Information
Request.

 

Regards

 

Information Governance

South Tyneside Council

dangos adrannau a ddyfynnir

Dear foi,
I would like to know how many complaints were held up in full not part or anything else but in full

Yours sincerely,

jackie spiller

foi, South Tyneside Metropolitan Borough Council

1 Atodiad

This email has been classified as: NOT PROTECTIVELY MARKED

Dear Mrs Spiller

Please find attached the Council’s response to your request of an internal
review

Regards

Information Governance

South Tyneside Council

 

dangos adrannau a ddyfynnir