Staff Counselling Services and Occupational Health Referrals (2016/17 and 2017/18)

Roedd y cais yn rhannol lwyddiannus.

Dear Ulster University,

Under the Freedom of Information Act 2000, I would be grateful if you could provide the following information relating to Counselling and Mental Health services and Occupational Health referrals in respect of those employed by your University in the 2016/17 and 2017/18 academic years. There are three specific questions, none of which should present difficulties for you to respond to. You will find that I have issued an FOI request of your institution (and other UK HEIs) in respect of previous years. I am delighted to say that a very high proportion of HEIs have complied with these resulting in valuable cross-sector insights. The current FOI constitutes a follow-up and continued evaluation of ongoing trends.

QUESTION ONE: COUNSELLING AND MENTAL HEALTH SERVICES
The total number of staff that accessed University counselling and mental health services in 2016/17 and 2017/18. Please present in a table – ideally an excel document - showing figures separately for each academic year (e.g. 2016/17, 2017/18) or by each calendar year, where data is collected in this way - according to the following categories:-

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?*
d) How many were female?*

*Please note that some institutions now collect non-binary gender information. Where your institution collects information in this way, please provide in that format. Where data relating to gender is not collected, please simply highlight “n/a”.

Where you, or an external provider (e.g. EAP/EAFP), also breaks down this information by category (e.g. anxiety, bereavement/loss, work-related etc.), please also provide a separate table with this information.

QUESTION TWO: OCCUPATIONAL HEALTH
During the last two full academic years (please present in a table – ideally an excel document - showing figures for each academic year i.e. 2016/17 and 2017/18) or by each calendar year as appropriate, how many staff members were referred to Occupational Health (please highlight by year, whether these were self-referrals, management referrals, or referrals falling into different categories)?

Where the information is available (i.e. either collected by you or held for you by an EAP/EAFP), please separate into the following categories (for each year):-

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male? *
d) How many were female?*

*Please note that some institutions now collect non-binary gender information. Where your institution collects information in this way, please provide in that format. Where data relating to gender is not collected, please simply highlight “n/a”.

QUESTION THREE: EAP/EAFP PROVIDER CHANGES
Please also indicate whether you have changed EAP/EAFP since 2015 and if so, in what year. If you are able to provide a link to the provider in question, or forward the EAP/EAFP reports from 2016/17 and/or 2017/18 so that I can see the reporting methodology that would be helpful.

FURTHER NOTES FOR CLARIFICATION
- If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.
- If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.
- Where some parts of the information requested cannot be presented in the format requested above, or has not been collected by the University (or where applicable, an external provider collecting and holding this information for the University), in a way that satisfies the FOI request, please exercise your duty under section 16 and highlight what information you are able to provide.
- Please note that this information is being collected as part of a follow-up pan-HEUK study of trends in Counselling Services and Occupational Health in respect of HEI staff.

Yours faithfully,

Nicky Michaels

foi, Ulster University

Dear Mr/Ms Michaels

FREEDOM OF INFORMATION ACT – Ref: FOIA/19/104

We acknowledge receipt of your recent request under the FOI Act 2000, reference number FOIA/19/104.

Your request is receiving attention and we hope to have a response to you no later than 4 July 2019.

Yours sincerely

Elinor Byrden
Office of the University Secretary

Elinor Byrden
Policy Co-ordinator
Office of the University Secretary

Ulster University l Cromore Road l Coleraine l BT52 1SA
T: +44 (0)28 7012 3354
E: [email address]
www.ulster.ac.uk

dangos adrannau a ddyfynnir

foi, Ulster University

3 Atodiad

Dear Ms/Mr Michaels

 

Further to your FOI request see attached response from Ulster University. 
Ulster University does not employ counselling staff.  From January 2014
Ulster University’s counselling service was outsourced to Inspire
wellbeing, (formerly Carecall).  Further information is available at:
[1]https://www.inspirewellbeing.org/

 

Please be advised that staff using the service identify themselves by
Faculty/Department, not job role.  Please see attached example of report.

 

If you are unhappy with how the University has dealt with your request you
may raise the matter under the University's internal review process for
FOI requests. Please submit written details of your appeal to Mr Eamon
Mullan, University Secretary, Room J312, University of Ulster, Coleraine
BT52 1SA, email at [2][email address]. The University will normally
undertake to issue a decision on an appeal within 20 working days of
receipt.

 

If you do not wish to submit an appeal to the University in relation to
your request or if you are unhappy with the outcome of an appeal you may
apply to the Office of the Information Commissioner. Full particulars of
the FOI Act including the Information Commissioner's address may be found
at [3]www.ico.org.uk

 

Yours sincerely

 

Elinor Byrden

Office of the University Secretary

 

 

[4]UU_Corp_logo_Process_email

 

Elinor Byrden

Policy Co-ordinator

Office of the University Secretary

 

Ulster University  l  Cromore Road  l  Coleraine  l  BT52  1SA

T: +44 (0)28 7012 3354 

E: [5][email address]

[6]www.ulster.ac.uk

 

 

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References

Visible links
1. https://www.inspirewellbeing.org/
2. mailto:[email address]
3. http://www.ico.org.uk/
5. mailto:[email address]
6. http://www.ulster.ac.uk/

Dear foi,
Thank you for your response regarding questions 1 and 3 of my FOI request. I would be grateful if you could also respond to question 2 concerning referrals of staff to Occupational Health (as detailed on the original FOI).
Yours sincerely,

Nicky Michaels

foi, Ulster University

Dear Ms/Mr Michaels

Please see response below to question 2. Please accept our apologies for the late response.

2. OCCUPATIONAL HEALTH

Please be advised that during 2016/17 and 2017/18 the Occupational Health Service at Ulster University did not collect activity statistics. Data relating to the category and gender of staff was not recorded during the period.

If you are unhappy with how the University has dealt with your request you may raise the matter under the University's internal review process for FOI requests. Please submit written details of your appeal to Mr Eamon Mullan, University Secretary, Room J312, University of Ulster, Coleraine BT52 1SA, email at [email address]. The University will normally undertake to issue a decision on an appeal within 20 working days of receipt.

If you do not wish to submit an appeal to the University in relation to your request or if you are unhappy with the outcome of an appeal you may apply to the Office of the Information Commissioner. Full particulars of the FOI Act including the Information Commissioner's address may be found at www.ico.org.uk

Yours sincerely

Elinor Byrden
Office of the University Secretary

dangos adrannau a ddyfynnir