Special Service Policy

T Howells made this Rhyddid Gwybodaeth request to West Midlands Fire Service

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear West Midlands Fire Service,
please can you provide a copy of your brigades Special Services policy including fee's charged and
at what point do you start charging at the time of mobilisation or at arrival on scene?

Yours faithfully,

T Howells

Asif Malik, West Midlands Fire Service

Ref: FOI/16061

 

Dear T Howells

 

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST

 

I can confirm that we have received your request concerning Special
Service Policy. Your request was received on 19^th June 2017. and I am
dealing with it under the Freedom of Information Act 2000.  

In certain circumstances a fee may be payable and if that is the case, I
will let you know. A fees notice will be issued to you, and you will be
required to pay this before we will proceed to deal with the request.

If you have any queries about this email, please contact me on 0121 380
6561. Please remember to quote the reference number above in any future
communications.

 

 

Thank you

 

Kind Regards

 

Data Processor

Data Management

West Midlands Fire Service.

 

 

dangos adrannau a ddyfynnir

Asif Malik, West Midlands Fire Service

1 Atodiad

Ref: FOI/170061

 

Dear Mr Howells

 

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST  

 

I am writing to confirm that the West Midlands Fire Service has now
completed its search for the information you requested on 19^th June 2017.

 

Please find below a summary of our findings.

 

Request

please can you provide a copy of your brigades Special Services policy
including fee's charged

Reply

Please see attached.

 

Request

At what point do you start charging at the time of mobilisation or at
arrival on scene?

Reply

Currently SSC calls are charged from when crews are in attendance. This
will be subject to when the Incident Commander deems the Incident to be
chargeable which will be recorded on the agreement signed by the owner,
occupier or operator of any premises in relation to which the service is
provided or the person who requests the service or for whom the service
was provided.

 

 

If you have any queries about this email, please contact me.  Please
remember to quote the reference number above in any future communications.
If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision
please write to The Public Relations Department, West Midlands Fire
Service, 99 Vauxhall Road, Birmingham, B7 4HW

 

Thank you

 

Kind Regards

 

Data Processor

Data Management

West Midlands Fire Service.

 

 

dangos adrannau a ddyfynnir