Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywP. Gradwell mewngofnodwch a gadael i bawb wybod.

Source For Searches

P. Gradwell made this Rheoliadau Gwybodaeth Amgylcheddol request to South West Water Limited
You only have a right in law to access information about the environment from this authority

We're waiting for P. Gradwell to read recent responses and update the status.

Dear South West Water Limited,

1. Please provide information (including documents in which said information is recorded) outlining the legal and or any other relationship between South West Water Limited (“SWWL”) and ‘Source For Searches’ (“SFS”). For the avoidance of doubt, any reference to ‘documents’ in this request and the further requests for information below is a reference to documents such as emails, minutes of meetings or discussions other internal exchanges and other similar items.

2. Please provide copies of any licence agreements or any documents relating to the commercial or other relationship or arrangements that may be in place between SWWL and SFS and which relate to personal searches and or the provision of CON29DW and other information commonly required by the purchaser of a residential or commercial property.

3. If any licence agreement or other documents provided in response to request 2 above do not provide information on the charges levied or profits shared (if any) as between SFS and SWWL, please provide information (including documents in which said information is recorded) setting out the details of said charges levied or payments made and or profits shared for the last 3 years and confirm whether any charges levied are subject to VAT.

4. Please confirm whether the environmental information that is called to the screen at the point when a Personal Search Company conducts a personal search via the kiosk computer is different to the environmental information that is made available by SWWL to its customers and or to SFS on your internal computer systems (which systems are not accessible by third parties conducting personal searches).

For example, please would you provide information (including documents in which said information is recorded) which shows:

i. Whether or not the information provided via the kiosk computer for a search is derived from older information or data compared with the information available on your internal systems, and;

ii. Whether any information available on the kiosk computer is subject to any process of deletion, redaction or amendment by comparison to the information that would be called up on your internal computer systems for the same search and if so what, and;

iii. Whether the information called up at the point of search for the same search conducted on a kiosk and an internal computer is from the same source or data set, or;

iv. whether any mapping that is provided for the Kiosk computer is different (e.g. a different scale, zoomed in, different key information displayed etc) to that on the internal computer system, or;

v. whether a different software is used on the kiosk computer compared to the internal computer system.

5. When conducting a personal search, third parties are required by notices in the kiosk to input certain information into the computer regarding the searches they are undertaking. Please provide information (including documents in which said information is recorded) that shows exactly how and for what SWWL uses that information including details of whether or not SWWL shares it with SFS and any third party and in particular whether SWWL or SFS uses any of that information for their own direct or indirect marketing or any other commercial purposes.

6. We understand that third parties are required to book a half hour appointment at SWWL’s offices to access source information and data when conducting a personal search. Please let us have information (including documents in which said information is recorded) that shows what restrictions – if any – apply to SFS when accessing information and data held and compiled by SWWL.

7. Please confirm, (including relevant documents in which supporting information is recorded) whether there are any technical and/or other reasons why information that is held by SWWL and/or SFS in its underlying registers or databases for the purpose of completing CON29DWs for both residential and commercial property cannot be provided in any form other than as a completed CON29DW? For example can the relevant information on the register or database be printed directly or cut and pasted into an email or word/ excel documents format or saved as an attachment, or similar?

Yours faithfully,

P. Gradwell

Finance and Regulatory, South West Water Limited

Dear P Gradwell
 
Thank you for your request for information received 16^th January 2019
which has been passed to the relevant department who will respond to your
enquiry.
 
 
Kind regards
 
South West Water, Peninsula House, Rydon Lane, Exeter EX2 7HR
 
 

dangos adrannau a ddyfynnir

Finance and Regulatory, South West Water Limited

1 Atodiad

Dear P Gradwell

 

Please find attached a response from SWW to your request received 16^th
January 2019, which is being responded to under the Environmental
Information Regulations (2004).

 

  

With best regards

 

South West Water

 

dangos adrannau a ddyfynnir

Dear South West Water Limited

1. I respectfully disagree and refer you to Article 2(1)(c) of the Environmental Information Regulations 2004 (“EIR”). Please let me have your reply to this question.

2. I respectfully disagree and refer you to Article 2(1)(c) EIR. Please let me have your reply to this question.

3. I respectfully disagree and refer you to Article 2(1)(c) EIR. Please let me have your reply to this question.

4. It appears that you have misunderstood the question. Please can you answer the question which clearly was (in short summary): is there any difference between the data that is made available through the kiosk terminal to those conducting a personal search and the data that is available to SWWL or to SfS employees via your internal systems when your employees are compiling a CON29DW.

5. Noted.

6. Noted.

7. It appears that you have misunderstood the question. The contents of a CON29DW is plainly environmental information and I refer you to Article 6 of the EWR. The question was straightforward and I would be grateful if you would please answer it. In summary: SWWL retains raw data. SWWL only provides that raw data to a consumer in the form of a CON29DW. Is there any reason why that raw data cannot be provided in any format other than a CON29DW?

Yours sincerely,

P. Gradwell

Finance and Regulatory, South West Water Limited

Dear P Gradwell
 
We note your response posted on the ‘What Do They Know’ website and
receive by South West Water on 21^st February 2019.
 
We are treating it as a request for an ‘internal review’ of SWW’s decision
in accordance with Regulation 11 of the Environmental Information
Regulations 2004 and shall provide a response within 40 working days of
receipt, which is the 18^th of April 2019.
 
Kind regards
 
South West Water, Peninsula House, Rydon Lane, Exeter EX2 7HR
 
 

dangos adrannau a ddyfynnir

Finance and Regulatory, South West Water Limited

1 Atodiad

Dear P. Gradwell

 

Please find attached a response from SWW to your request received 21^st
February 2019, which is being responded to under the Environmental
Information Regulations (2004) and which has been treated as a request for
an Internal Review.

 

  

With best regards

 

South West Water

 

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywP. Gradwell mewngofnodwch a gadael i bawb wybod.