Dear Southern Housing Group,
Can I receive the full list of SOR (schedule of rates) codes used for housing repairs and maintenance. I would like the actual SOR ID numbers alongside the description of the code and associated costs.
Please include any associated relevant information to enable me to interpret the information clearly.
This is an automated response; please do not reply to this e-mail address.
Thank you for emailing the Customer Service Centre
We will contact you within 5 working days with a full response or to
confirm the next steps to resolve your enquiry.
However, if your query is urgent, please call us so that we can help you
For general queries, please call 01403 220 440
For repairs including ‘emergency out of hours’ - Click here for your
dedicated regional number
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we may ask you to register for our online portal.
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Sign up now at me&shg if you have not already registered.
You can also use me&shg to:
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The Customer Service Team mail_template_SHG_logo_main
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Southern Housing Group Limited a charitable housing association and
registered society No. 31055R
Southern Home Ownership Limited a registered society No. 18521R
Southern Space Limited Company Registration No. 5400187
All registered in England with registered office at Fleet House, 59-61
Clerkenwell Road, London EC1M 5LA
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Good Evening Daniel,
Thank you for your email.
Unfortunately Southern Housing Group are not subject to the "Freedom Of Information Act" as we are a housing association.
Customer Services Advisor
Southern Housing Group Limited
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