Dear Student Loans Company Limited,

Please may you provide the information for the following systems?
Finance system:
• Who is your current provider?
• When does the contract expire, and do you have extension options?
• What is the value of the contract?
• What modules do you use e.g. general ledger?
• What is your budget?
• When did the contract start?
Procurement system:
• Who is your current provider?
• When does the contract expire, and do you have extension options?
• What is the value of the contract?
• What is your budget?
• When did the contract start?
Invoicing:
• Do you have an electronic invoicing system in place?
• If so, who is the current service provider of this system?
• when does this contract expire and is there extension options?
• What is the value of the contract?
• What is your annual paper usage?

Yours faithfully,

Conor McClean

SLC FOI Requests - Do Not Reply, Y Cwmni Benthyciadau i Fyfyrwyr

This is an automated response to let you know that your email has been
received by the Student Loans Company Limited ("SLC").

SLC's Freedom of Information Office is only able to deal with requests for
information under the Freedom of Information Act 2000 ("FOIA"). If your
email relates to a request for information under the FOIA, a separate
acknowledgement will be issued with a request reference.

If your email is in relation to a student finance application or account
enquiry, and you have provided sufficient details to identify your account,

your email will be passed to the relevant department. Alternatively,
please contact us using the contact details available at
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If your email is not a customer enquiry then it has been passed to the
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SLC's Freedom of Information Office is unable to advise response timescales

for other departments.

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FOI Requests, Y Cwmni Benthyciadau i Fyfyrwyr

Dear Mr McClean

Thank you for your email dated 02 August 2019.

Your request is being considered under the terms of the Freedom of
Information Act 2000 (“FOIA”).

Your request has been allocated reference number 139-19.

We will respond to you under the terms of the FOIA and within 20 working
days.

We will contact you further for clarification of your request if this is
considered necessary.

Yours sincerely

The Freedom of Information Office
Student Loans Company
100 Bothwell Street, Glasgow G2 7JD

www.slc.co.uk
Follow us at Twitter/SLCcomms for the latest corporate news and updates

www.gov.uk/slc
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From: Conor McClean <[FOI #594443 email]>
To: FOI requests at SLC <[SLC request email]>
Date: 02/08/2019 14:53
Subject: Freedom of Information request - Software systems

Dear Student Loans Company Limited,

Please may you provide the information for the following systems?
Finance system:
• Who is your current provider?
• When does the contract expire, and do you have extension
options?
• What is the value of the contract?
• What modules do you use e.g. general ledger?
• What is your budget?
• When did the contract start?
Procurement system:
• Who is your current provider?
• When does the contract expire, and do you have extension
options?
• What is the value of the contract?
• What is your budget?
• When did the contract start?
Invoicing:
• Do you have an electronic invoicing system in place?
• If so, who is the current service provider of this system?
• when does this contract expire and is there extension options?
• What is the value of the contract?
• What is your annual paper usage?

Yours faithfully,

Conor McClean

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FOI Requests, Y Cwmni Benthyciadau i Fyfyrwyr

Dear Mr McClean

Further to your recent request for information dated 02/08/2019, on
progressing your request it has been considered necessary to seek
clarification of your request.

In relation to your reference to finance systems and procurement systems,
are you referring to Purchase-to-Pay systems?

We look forward to hearing from you at your earliest convenience.

Yours sincerely

Louise Chapman | Senior Legal Executive
Student Loans Company
100 Bothwell Street, Glasgow G2 7JD
e: 32080  t: 0141 306 2080

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Follow us at [2]Twitter/SLCcomms for the latest corporate news and updates

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Dear FOI Requests,

I hope you're well.

Just to clarify in light of your response. If a purchase to pay system is in place, I would like to know the answers to the above questions. If not, I would be interested in how this process is managed.

However, 'finance systems' refers to the software in place that allows and records the exchange of funds throughout the entity.

Yours sincerely,

Conor McClean

SLC FOI Requests - Do Not Reply, Y Cwmni Benthyciadau i Fyfyrwyr

This is an automated response to let you know that your email has been
received by the Student Loans Company Limited ("SLC").

SLC's Freedom of Information Office is only able to deal with requests for
information under the Freedom of Information Act 2000 ("FOIA"). If your
email relates to a request for information under the FOIA, a separate
acknowledgement will be issued with a request reference.

If your email is in relation to a student finance application or account
enquiry, and you have provided sufficient details to identify your account,

your email will be passed to the relevant department. Alternatively,
please contact us using the contact details available at
https://www.slc.co.uk/contact.aspx.

If your email is not a customer enquiry then it has been passed to the
relevant department.

SLC's Freedom of Information Office is unable to advise response timescales

for other departments.

dangos adrannau a ddyfynnir

FOI Requests, Y Cwmni Benthyciadau i Fyfyrwyr

1 Atodiad

Dear Mr McClean

I refer to your recent email dated 02/08/2019 requesting the following
information under the Freedom of Information Act 2000 (“FOIA”):

“Please may you provide the information for the following systems?
Finance system:
•                 Who is your current provider?
•                 When does the contract expire, and do you have extension
options?
•                 What is the value of the contract?
•                 What modules do you use e.g. general ledger?
•                 What is your budget?
•                 When did the contract start?
Procurement system:
•                 Who is your current provider?
•                 When does the contract expire, and do you have extension
options?
•                 What is the value of the contract?
•                 What is your budget?
•                 When did the contract start?
Invoicing:
•                 Do you have an electronic invoicing system in place?
•                 If so, who is the current service provider of this
system?
•                 when does this contract expire and is there extension
options?
•                 What is the value of the contract?
•                 What is your annual paper usage?”
We had contacted you by email dated 06/08/2019 to establish if your
request related to Purchase-to-Pay systems.  You confirmed the following
by email dated 27/08/2019:

“If a purchase to pay system is in place, I would like to know the answers
to the above questions. If not, I would be interested in how this process
is managed.

However, 'finance systems' refers to the software in place that allows and
records the exchange of funds throughout the entity.”

Response

Please refer to the attached spreadsheet for the information that you have
requested.

Internal review process

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review.

Internal review requests should be submitted within two months of the date
of receipt of the response to your original request and should be
addressed to the Freedom of Information Office, Student Loans Company
Limited, 100 Bothwell Street, Glasgow, G2 7JD,  or by email:
[SLC request email].  Please remember to quote the reference number
above in any future communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House  
Water Lane  
Wilmslow  
Cheshire  
SK9 5AF

Yours sincerely

Louise Chapman | Senior Legal Executive
Student Loans Company
100 Bothwell Street, Glasgow G2 7JD

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Follow us at [2]Twitter/SLCcomms for the latest corporate news and updates

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