Software

Roedd y cais yn llwyddiannus.

Dear North Yorkshire County Council,
Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.

Yours faithfully,

Victoria Taylor

North Yorkshire County Council

Thank you for contacting North Yorkshire County Council (NYCC). We confirm
that we have received your correspondence.
 
If you have submitted a new Freedom of Information (FOI) or Environmental
Information Regulations (EIR) request to NYCC - we will contact you as
soon as possible if we need any more information from you to respond to
your request. If we do not need any more information we will pass your
request onto the appropriate officer to respond. A response will be sent
to you as soon as possible, and within 20 working days as required by the
relevant legislation.
 
If you have requested an internal review of an FOI or EIR response sent to
you by NYCC or otherwise expressed dissatisfaction about an FOI or EIR
response – we will respond to you as soon as possible and within 20
working days, in accordance with best practice guidance.
 
If you have raised a data protection concern about the way in which NYCC
has handled your personal information – we will respond to you as soon as
possible and within 20 working days, in accordance with legal
requirements/best practice guidance.
 
If you have asked to be removed from a mailing list – we will forward your
request onto the relevant department for action.
 
If your correspondence relates to an existing case - we will forward it to
the relevant officer for consideration and action as required.
 
Copied correspondence - we do not respond to correspondence that has been
copied to us.
 
For any other enquiry – NYCC will contact you shortly.
 
If your enquiry is urgent and you request an immediate response please
call the information governance team on 01609 532526.
 
Yours faithfully
 
The information governance team

Infogov - Veritau, North Yorkshire County Council

Dear Victoria Taylor,

Thank you for your Freedom of Information request, dated 12 December, regarding Software Systems used by the Council. Please find our response to your request below.

1. What Software Systems are currently used by the Council for
Planning: MasterGov
Land Charges: Lagan
Building control: Concerto
Public Protection: Districts responsibility
Licencing: Symology (for skip licences; most other licences will be a Districts responsibility)
Environmental Health: Districts responsibility

2. When does each contract expire ?
Concerto: 7th April 2019
MasterGov - No end date
Symology: November 2021
Lagan: 31st March 2019

3. How much does each system cost annually?
Concerto: £18,000
MasterGov - £23k per annum approx
Symology: £191,640 + VAT
Lagan: £24,000

4. Are you planning to go to market for a different Software System? If so, when?
Concerto: no
MasterGov: no
Symology: no
Lagan: No

5. How many users / licenses for each system do you have?
Concerto: Circa 650
MasterGov - 26
Symology: 290
Lagan: circa 600 users

6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.
Concerto: Silas Holland, Systems Manager, [email address]
MasterGov - Vicky Perkin, Head of Planning Services, 01609 780780.
Symology: David Hunt, Performance and Project Support Officer, 01609 780780.
Lagan: Silas Holland, Systems Manager, [email address]

You will have seen that some of the areas of your request are a District responsibility rather than a County responsibility. Thus the information is instead held by the District Councils so I suggest you contact them directly regarding your request. To assist you in this please find below their contact details:

Craven District Council
Council Offices
1 Bell Vue Square
Skipton
North Yorkshire
BD23 1FJ
[email address]

Hambleton District Council
Stone Cross
Northallerton
North Yorkshire
DL6 2UU
[email address]

Harrogate Borough Council
Council Offices
Crescent Gardens
Harrogate
HG1 2SG
[email address]

Richmondshire District Council,
Mercury House,
Station Road
Richmond,
North Yorkshire,
DL10 4JX
[email address]

Ryedale District Council
Ryedale House
Malton
North Yorkshire
YO17 7HH
[email address]

Scarborough Borough Council
Town Hall
St Nicholas Street
Scarborough
North Yorkshire
YO11 2HG
[email address]

Selby District Council
Civic Centre
Doncaster Road
Selby
North Yorkshire
YO8 9FT
[email address]

If you have any further enquiries please do not hesitate to contact us

Yours sincerely,

Daphne Slob
The Information Governance Team
01609 532526

________________________________________
From: Victoria Taylor [[FOI #539194 email]]
Sent: 12 December 2018 15:43
To: Infogov - Veritau
Subject: Freedom of Information request - Software

Dear North Yorkshire County Council,
Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.

Yours faithfully,

Victoria Taylor

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #539194 email]

Is [North Yorkshire County Council request email] the wrong address for Freedom of Information requests to North Yorkshire County Council? If so, please contact us using this form:
https://scanmail.trustwave.com/?c=2863&a...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://scanmail.trustwave.com/?c=2863&a...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://scanmail.trustwave.com/?c=2863&a...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir