Software

Victoria Taylor made this Freedom of Information request to Tendring District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Tendring District Council,
Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.

Yours faithfully,

Victoria Taylor

Corporate Information Manager, Tendring District Council

Dear V. Taylor ,

 

Thank you for your request for information which was received on
03/12/18.  I can confirm that your enquiry is receiving attention.

 

In accordance with the provisions of the Freedom of Information Act 2000
you should receive a comprehensive reply to your request by 03/01/19
unless the Council does not hold the information or there is a reason for
it to be withheld.

 

In certain circumstances, a fee may be payable for determining, locating,
retrieving and extracting information and/or the cost for disbursements
such as photocopying and postage.  If this applies, a Fees Notice will be
issued to you with details of any costs involved and you will be required
to pay this before I can proceed to deal with your request.

 

 

Kind regards,

 

Charlene Haynes
On behalf of Corporate Information Manager

Corporate Services

Tendring District Council

 

Phone: 01255 686512
E-mail: [1][Tendring District Council request email] 

[2]www.tendringdc.gov.uk

Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, Essex
CO15 1SE

 

 

 

 

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NOTICE

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the Council may be shared internally and/or with legitimate and authorised
external organisations to enable the matter contained therein to be dealt
with appropriately and/or to comply with legislative requirements.

Tendring District Council does not accept service of legal documents by
e-mail.

References

Visible links
1. mailto:[Tendring District Council request email]
2. http://www.tendringdc.gov.uk/
3. https://www.tendringdc.gov.uk/council/yo...

Corporate Information Manager, Tendring District Council

Dear V. Taylor,

 

Further to your FOI request received on 03/12/18, please find below the
answers to your enquiry.

 

Please could you provide the following information regarding your current
Software System:

1. What Software Systems are currently used by the Council for Planning,
Land Charges, Building control and Public
Protection/Licencing/Environmental Health? IDOX Uniform, TLC, Public
Access, EDRMS

2. When does each contract expire ? 2023

3. How much does each system cost annually? £67,799.81 Annual Maintenance

4. Are you planning to go to market for a different Software System? If
so, when? No

5. How many users / licenses for each system do you have? 80 User
Concurrent License

6. Who is the person responsible for your Software System? Please provide
full name, title and contact information if possible.
[1][email address]

 

I hope this information is of assistance to you. However if you feel that
the Council have failed to deal with your request for information
correctly you can request that the matter is reviewed in accordance with
the Authority's Complaints Procedure. Requests for internal reviews should
be sent to Mrs L Trembath, Corporate Services, Town Hall, Station Road,
Clacton-on-Sea, Essex CO15 1SE.  Further details of this procedure can be
obtained from all Council offices or from our website
([2]www.tendringdc.gov.uk).

                                  

If you are not content with the outcome of the internal review you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at:

 

FOI Compliance Team (complaints), Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

 

If you have any other queries about this matter then please contact me.

 

 

Kind regards,

 

Charlene Haynes
On behalf of Corporate Information Manager

Corporate Services

Tendring District Council

 

Phone: 01255 686063
E-mail: [3][Tendring District Council request email] 

[4]www.tendringdc.gov.uk

Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, Essex
CO15 1SE

 

 

 

 

--------------------------------------------------------------------------

The Council’s Privacy Notice is available on its website : [5]PRIVACY
NOTICE

This email may contain Copyright Material and/or sensitive or protectively
marked/classified material. The email is intended for the named
addressee(s). Unless you are the named addressee (or authorised to receive
it for the addressee), you may not copy, use it, or disclose it to anyone
else. If you have received this transmission in error please notify the
sender immediately. All email traffic may be subject to recording and/or
monitoring in accordance with relevant legislation. Correspondence sent to
the Council may be shared internally and/or with legitimate and authorised
external organisations to enable the matter contained therein to be dealt
with appropriately and/or to comply with legislative requirements.

Tendring District Council does not accept service of legal documents by
e-mail.

References

Visible links
1. mailto:[email address]
2. http://www.tendringdc.gov.uk/
3. mailto:[Tendring District Council request email]
4. http://www.tendringdc.gov.uk/
5. https://www.tendringdc.gov.uk/council/yo...