Software

The request was successful.

Dear North Kesteven District Council,
Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. Do you have any planned upgrades of the software? If so, when?
4. How much does each system cost annually?
5. Are you planning to go to market for a different Software System? If so, when?
6. How many users / licenses for each system do you have?
7. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.

Yours faithfully,

Victoria Taylor

NK - FOI, North Kesteven District Council

Ref No: 18/480

 

26 October 2018

 

Dear Ms Taylor

 

Thank you for your Freedom of Information request regarding: Software.

 

We can confirm your request was received on 26 October 2018. This will be
dealt with under the terms of the Freedom of Information Act 2000 and
answered within twenty working days. 

 

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

 

If you have any queries about this request do not hesitate to contact the
Corporate Information Team, quoting the above reference number.

 

Yours sincerely

 

Ms Helen Snowden

Performance and Information Assistant

Corporate Information Team

North Kesteven District Council

Tel No. 01529 414155 Ext. 28186

 

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NK - FOI, North Kesteven District Council

Ref No: 18/480

 

21 November 2018

 

Dear Ms Taylor

 

We refer to previous correspondence regarding your request for information
relating to: Software.

 

The information is given below:

 

1. What Software Systems are currently used by the Council for Licensing:

·       Lalpac Classic

·       Public Access for Lalpac (online registers and applications)

 

2. When does each contract expire ?

They are open ended contracts.

 

3. Do you have any planned upgrades of the software?

The 2 systems are upgraded annually

 

4. How much does each system cost annually?

·       Lalpac Classic £10,250.08

·       Public Access for Lalpac £4298.08

5. Are you planning to go to market for a different Software System?

No

 

6. How many users / licenses for each system do you have?

5

 

7. Who is the person responsible for your Software System? Please provide
full name, title and contact information if possible.

Dave Harper Licensing Manager [1][email address]

 

 

 1. What Software Systems are currently used by the Council for Planning,
Building control and Public Protection/Licencing/Environmental Health?

Environmental Health - Civica APP & RIAMS

 

 2. When does each contract expire ?

Civica APP – renewed every financial year (rolling contract)

RIAMS - renewed every financial year

 

 3. Do you have any planned upgrades of the software? If so, when?

Civica APP – No

RIAMS - No

 

 4. How much does each system cost annually?

Civica APP - £26,500.23

RIAMS - £3,200

 

 5. Are you planning to go to market for a different Software System? If
so, when?

Civica APP – No

RIAMS – No

 

 6. How many users / licenses for each system do you have?

Civica APP – 26

RIAMS – N/A

 

 7. Who is the person responsible for your Software System? Please provide
full name, title and contact information if possible.

Civica APP – Mark Stuart, Public Protection Manager,
[2][email address]

RIAMS - Mark Stuart, Public Protection Manager,
[3][email address]

 

 

1.     What Software Systems are currently used by the Council for
Planning, Building control and Public Protection/Licencing/Environmental
Health?

IDOX Uniform for Planning and Building Control.

 

      2. When does each contract expire ?

         2022.

 

      3. Do you have any planned upgrades of the software? If so, when?

Contract includes all upgrades as required, usually 2 per year, they are
carried out outside of business hours.

 

      4. How much does each system cost annually?

£38,000

 

      5. Are you planning to go to market for a different Software System?
If so, when?

No.

 

      6. How many users / licenses for each system do you have?

30.

 

      7. Who is the person responsible for your Software System? Please
provide full name, title and contact information if possible.

Mrs Clare Gray, Planning Administration Team Leader,
[4][email address]

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response,
quoting the above reference number, via email at: [5][North Kesteven District Council request email]
or by post to North Kesteven District Council, Corporate and Customer
Services, Kesteven Street, Sleaford, Lincs, NG34 7EF.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Yours sincerely

 

Ms Helen Snowden

Performance and Information Assistant

Corporate Information Team

North Kesteven District Council

Tel No. 01529 414155 Ext. 28186

 

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