Software

Victoria Taylor made this Rhyddid Gwybodaeth request to Hillingdon Borough Council

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear Hillingdon Borough Council,

1. What Software Systems are currently used by the Council for
Planning, Land Charges, Building control and Public
Protection/Licencing/Environmental Health?

2. When does each contract expire ?

3. How much does each system cost annually?

4. Are you planning to go to market for a different Software System?
If so, when?

5. How many users / licenses for each system do you have?

6. Who is the person responsible for your Software System? Please
provide full name, title and contact information if possible?

Yours faithfully,

Victoria Taylor

Residents Services FOI, Hillingdon Borough Council

Dear Victoria Taylor,
I am writing in response to your request for information under the Freedom
of Information Act 2000, received 17/03/2021

Under the Freedom of Information Act 2000 we have 20 working days to
respond to your requests.  Therefore, the deadline for our response is
16/04/2021

“Your request for information may be delayed due to urgent operational
responses to dealing with Covid_19 priorities. We apologise for any
inconvenience this may cause. We do remain committed to responding to your
request and will respond as soon as we are able. Should our response to
your request breach the statutory timeframe and you remain unhappy with
our response, you have the right to complain to the Information
Commissioners Office. Their contact details are Information Commissioner's
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF”.

If we require further information or clarification from you to assist us
in responding to your request, or if we require a fee to be paid before we
can respond we will contact you shortly.

Yours sincerely
Riviane Araujo
Members Enquiries Monitoring Officer / FOI Officer
Corporate Services and Resources
London Borough of Hillingdon
3S/03 Civic Centre
www.hillingdon.gov.uk

--------------------------------------------------------------------------

From: Victoria Taylor <[FOI #737565 email]>
Sent: 17 March 2021 15:22
To: FOI <[Hillingdon Borough Council request email]>
Subject: Freedom of Information request - Software
 
Dear Hillingdon Borough Council,

1. What Software Systems are currently used by the Council for
Planning, Land Charges, Building control and Public
Protection/Licencing/Environmental Health?

2. When does each contract expire ?

3. How much does each system cost annually?

4. Are you planning to go to market for a different Software System?
If so, when?

5. How many users / licenses for each system do you have?

6. Who is the person responsible for your Software System? Please
provide full name, title and contact information if possible?

Yours faithfully,

Victoria Taylor

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #737565 email]

Is [Hillingdon Borough Council request email] the wrong address for Freedom of Information
requests to Hillingdon Borough Council? If so, please contact us using
this form:
[1]https://gbr01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://gbr01.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[3]https://gbr01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir

FOI, Hillingdon Borough Council

FOI 8762313
Dear Victoria Taylor, 

I am writing in response to your request for information below. 

  

1. What Software Systems are currently used by the Council for:  

 1. Planning,  

 2. Land Charges,  

 3. Building Control,  

 4. Trading Standards,  

 5. Licensing,  

 6. Environmental Health  

 7. ASB 

1. Ocella, 2. Ocella, 3. Ocella, 4. Civica APP, 5. Civica APP, 6. Civica
APP, 7. Onyx.
2. When does each contract expire? 
1. Ocella - 31/07/2021, 2. Ocella - 31/07/2021, 3. Ocella - 31/07/2021, 4.
Civica APP - 31/03/2022, 5. Civica APP - 31/03/2022, 6. Civica APP -
31/03/2022, 7. Onyx - 31/03/2022.
3. How much does each system cost annually?
1. Ocella - approx. £40k per year, 2. Civica APP - approx. £35k per year,
3. Onyx - approx. £45k per year.
4. Are you planning to go to market for a different Software System? If
so, when?
The London Borough of Hillingdon is not currenty engaging with the market
for these applications - when ready, all opportunities will be issued on
our portal: [1]www.capitalesourcing.com.
5. How many users/licences for each system do you have?
Users approx. 60 needing a licence login and 80 plus without a login
required.
For each Ocella system - 80 licences each.
Civica APP - 75 concurrent user licences.
Onyx - up to 999 user licences.
6. Who is the person responsible for your software system(s)?
[2][email address].

 

If you have any queries regarding this matter, please do not hesitate to
contact me. 

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St, Uxbridge,
UB8 1UW (or via email to [3][Hillingdon Borough Council request email] marked for the attention
of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply to the Information Commissioner for a decision. The
Information Commissioner can be contacted at: Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. 

Kind regards,
Data Protection & Freedom of Information Officer | London Borough of
Hillingdon | Legal Services 3E/04
Tel: 01895 55 6351 | FOI Email: [4][Hillingdon Borough Council request email] | SAR
Email: [5][email address] 
Address: London Borough of Hillingdon Civic Centre, Uxbridge, UB8 1UW

--------------------------------------------------------------------------

From: Residents Services FOI <[email address]>
Sent: 24 March 2021 11:39
To: [FOI #737565 email]
<[FOI #737565 email]>
Cc: FOI <[Hillingdon Borough Council request email]>
Subject: FOI 8762313 - From Victoria Taylor - Due on 16th April 2021
 
Dear Victoria Taylor,
I am writing in response to your request for information under the Freedom
of Information Act 2000, received 17/03/2021

Under the Freedom of Information Act 2000 we have 20 working days to
respond to your requests.  Therefore, the deadline for our response is
16/04/2021

“Your request for information may be delayed due to urgent operational
responses to dealing with Covid_19 priorities. We apologise for any
inconvenience this may cause. We do remain committed to responding to your
request and will respond as soon as we are able. Should our response to
your request breach the statutory timeframe and you remain unhappy with
our response, you have the right to complain to the Information
Commissioners Office. Their contact details are Information Commissioner's
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF”.

If we require further information or clarification from you to assist us
in responding to your request, or if we require a fee to be paid before we
can respond we will contact you shortly.

Yours sincerely
Riviane Araujo
Members Enquiries Monitoring Officer / FOI Officer
Corporate Services and Resources
London Borough of Hillingdon
3S/03 Civic Centre
www.hillingdon.gov.uk

--------------------------------------------------------------------------

From: Victoria Taylor <[FOI #737565 email]>
Sent: 17 March 2021 15:22
To: FOI <[Hillingdon Borough Council request email]>
Subject: Freedom of Information request - Software
 
Dear Hillingdon Borough Council,

1. What Software Systems are currently used by the Council for
Planning, Land Charges, Building control and Public
Protection/Licencing/Environmental Health?

2. When does each contract expire ?

3. How much does each system cost annually?

4. Are you planning to go to market for a different Software System?
If so, when?

5. How many users / licenses for each system do you have?

6. Who is the person responsible for your Software System? Please
provide full name, title and contact information if possible?

Yours faithfully,

Victoria Taylor

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #737565 email]

Is [Hillingdon Borough Council request email] the wrong address for Freedom of Information
requests to Hillingdon Borough Council? If so, please contact us using
this form:
[6]https://gbr01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://gbr01.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[8]https://gbr01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir