Software

Roedd y cais yn llwyddiannus.

Dear Lancaster City Council,

Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. Do you have any planned upgrades of the software? If so, when?
4. How much does each system cost annually?
5. Are you planning to go to market for a different Software System? If so, when?
6. How many users / licenses for each system do you have?
7. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.
Kind regards,
Victoria Taylor

Yours faithfully,

Victoria Taylor

info, Lancaster City Council

2 Atodiad

Dear Victoria Taylor,

I write to confirm receipt of your request for information, which was
received on 10th September 2019 and is now being processed under the
Freedom of Information Act 2000. Your request has been given the unique
reference number as stated in the subject header above and you should
quote this reference number in all correspondence. You should receive our
response within 20 working days; this means that you can expect to receive
the requested information by 8th October 2019. If we are unable to deal
with your request within that time limit or the Council does not hold the
information or there is a reason for it to be withheld, we will promptly
advise you in writing.

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.

Kind regards,

 

J McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Email: [1][Lancaster City Council request email]

Tel:      (01524) 58 2000

 

Lancaster City Council,

Town Hall, Lancaster LA1 1PJ

Website: [2]http://www.lancaster.gov.uk

 

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info, Lancaster City Council

2 Atodiad

Dear Victoria Taylor,

Freedom of Information Request - Ref: FOI 2840

Thank you for your request received on 10th September 2019.

 

Your request has been handled under the Freedom of Information Act 2000
(FOIA).

 

Response

 

Planning and Building Control:

 1. IDOX Uniform – hosted
 2. 30 April 2022 with an option extend by a further two years
 3. No
 4. The annual support costs are £60,000 including hosting costs, upgrades
& patching, licensing & support
 5. No
 6. Information not currently available
 7. [1][email address]

 

 

Public Protection & Environmental Health:

 1. Civica APP (Authority Public Protection)
 2. 31/03/2020
 3. No
 4. 2019-20 cost £21,805.02 (inc VAT)
 5. Possibly in the next 3-5 years
 6. 21
 7. [2][email address]

 

Licensing:        

1.   Idox – Lalpac

2.   March 2020
3.   Imminent
4.   Approx. £12,000
5.   Potentially integrate with EH system
6.   8

7.   [3][email address]

 

If you have any queries or concerns about this response, please contact
this office. For details of how to appeal a decision we have made, see
below.

 

 

How to Appeal

 

Internal Review

If you are not satisfied with this response, you have the right to an
internal review.  The handling of your request will be looked at by
someone who was not responsible for the original case, and they will make
a decision as to whether we answered your request correctly.

 

If you would like to request a review, please write or send an email to
the Council at the following address:

 

Information Governance

Lancaster City Council

Town Hall

Dalton Square

Lancaster

LA1 1PJ

 

Email:  [4][Lancaster City Council request email]

 

Information Commissioner’s Office

 

If you remain dissatisfied after an internal review decision, you have the
right to apply to the Information Commissioner’s Office. The Commissioner
is an independent regulator who has the power to direct us to respond to
your request differently if she considers that we have handled it
incorrectly.

 

You can contact the Information Commissioner’s Office at the following
address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number

Website:  [5]https://ico.org.uk/global/contact-us/

 

 

Re-use of Public-Sector Information

 

Some of the information that we provide in response to FOIA requests will
be subject to copyright protection. In most cases the copyright will be
owned by Lancaster City Council. The copyright in other information may be
owned by another person or organisation, as indicated on the information
itself.

 

You are free to use any information supplied for your own non-commercial
research or private study purposes. The information may also be used for
any other purpose allowed by a limitation or exception in copyright law,
such as news reporting. However, any other type of re-use, for example by
publishing the information in analogue or digital form, including on the
internet, will require the permission of the copyright owner.

 

For information where the copyright is owned by Lancaster City Council,
please contact this office if you would like to request permission.

 

For information where the copyright is owned by another person or
organisation you must apply to the copyright owner to obtain their
permission.

 

 

Yours sincerely

 

J McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Email: [6][Lancaster City Council request email]

Tel:      (01524) 58 2000

 

Lancaster City Council,

Town Hall, Lancaster LA1 1PJ

Website: [7]http://www.lancaster.gov.uk

 

   [8][IMG]

     [9]www.gov.uk/register-to-vote

 

 

 

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