Software

The request was successful.

Victoria Taylor

Dear Wiltshire Council,
Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.
Yours faithfully,

Victoria Taylor

FOI, Wiltshire Council

Dear Ms Taylor,

Thank you for your request for information dated 11.06.2019.

Your request is being handled under the provisions of the Freedom of Information Act 2000.

Your request will now be considered and you will receive a response within the statutory timescale of 20 working days as defined within the legislation which means you will hear from us on or before 09.07.2019.

Many thanks
Jenny

Jenny Dando
Senior Information Governance Officer
Traded Services & Training Cultural Change

Freedom of Information
Information Governance Team
Corporate Services and Digital
Wiltshire Council
County Hall | Trowbridge | Wiltshire | BA14 8JN

[Wiltshire Council request email]
www.wiltshire.gov.uk

Friday is my non-working day

www.wiltshire.gov.uk/wisc

Dear Wiltshire Council,
Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.
Yours faithfully,

Victoria Taylor

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #582401 email]

Is [Wiltshire Council request email] the wrong address for Freedom of Information requests to Wiltshire Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

show quoted sections

FOI, Wiltshire Council

1 Attachment

Dear Madam,

Freedom of Information Request – ENQ11403-REQ001

Thank you for your request for information dated 11 June 2019 in which you asked for the following information:

Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.
Under the Freedom of Information Act 2000 ('the Act') The Council is obliged to:

• Let you know whether we hold the information you have requested
• Provide you with the requested information, if held, (subject to any exemptions under the Act which may apply).

I can confirm that Wiltshire Council holds the information you have requested. The information you requested is attached to the email.

Information supplied under the Act may be subject to copyright protection under the Copyright, Designs and Patents Act 1988. You may use the information provided in response to your request under the terms of the Open Government Licence.

If you are dissatisfied with the above response you have a right to request a review of your request for information. Details of the complaints and review procedure are appended to this letter.

Yours sincerely

Miss Sukhvir Kaur
Information Governance Officer
Email: [email address]

Freedom of Information Complaints & Review Procedure

Any person who has requested information from Wiltshire Council, which has been dealt with under the Freedom of Information Act is entitled to complain and request an internal review of their request for information if they are dissatisfied with the response they have received.

Requests for review of Freedom of Information requests must be made in writing (includes email) to:

Freedom of Information Lead
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN

Email [email address]

Please include the reference number, date of your request and details of why the review is being requested. Requests for review should be brought to the attention of the Freedom of Information Lead within 40 calendar days of the response to the original request.

Any request for review will be acknowledged in writing confirming the reasons for the review. The Freedom of Information Lead will allocate the review to someone who is independent of the original decision. The person conducting the review will set a target date for a response with the intention to complete the review within 20 working days. In more complex cases the review may take up to 40 working days.

The reviewer will conduct a full review of the handling of the request for information and of decisions taken, including decisions taken about where the public interest lies in respect of exempt information where applicable. The review enables a re-evaluation of the case, taking into account any matters raised by the requestor.

On completion of the review the reviewer will reply to the requestor with the result of the review. If the requestor is still dissatisfied following the review they should contact the Information Commissioner to appeal the decision. The Information Commissioner can be contacted using the following details:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate)
01625 545 745 (national rate)
Email: [email address]

Dear Ms Taylor,

Thank you for your request for information dated 11.06.2019.

Your request is being handled under the provisions of the Freedom of Information Act 2000.

Your request will now be considered and you will receive a response within the statutory timescale of 20 working days as defined within the legislation which means you will hear from us on or before 09.07.2019.

Many thanks
Jenny

Jenny Dando
Senior Information Governance Officer
Traded Services & Training Cultural Change

Freedom of Information
Information Governance Team
Corporate Services and Digital
Wiltshire Council
County Hall | Trowbridge | Wiltshire | BA14 8JN

[Wiltshire Council request email]
www.wiltshire.gov.uk

Friday is my non-working day

www.wiltshire.gov.uk/wisc

Dear Wiltshire Council,
Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.
Yours faithfully,

Victoria Taylor

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #582401 email]

Is [Wiltshire Council request email] the wrong address for Freedom of Information requests to Wiltshire Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

show quoted sections