Social Services IT Solutions

Ben Fox made this Rhyddid Gwybodaeth request to Kent County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Kent County Council,

Please answer the following questions:

• Who provides your IT social services solution for your Adults
department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• Who provides your IT social services solution for your Children’s
department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• What do you use for your resource allocation system? (Is it
in-house or some other system?)

• If applicable, what e-market place solution do you use?

• If applicable, what call monitoring solution do you use?

Yours faithfully,

Ben Fox

Kent County Council

Dear Mr Fox

 

Thank you for your email below.

 

Kent County Council acknowledges your request for information under the
Freedom of Information Act 2000. Assuming KCC holds this information, we
will endeavour to supply the data to you as soon as possible but no later
than 17th April 2014 (20 working days from date of receipt).

 

We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information. Please quote our reference - FOI/14/0572 - in any
communication regarding this particular request.

 

Best regards

 

Laura Pronger

Information Access Officer

Information Resilience & Transparency Team

Business Strategy & Support, Governance & Law

Kent County Council, Room 2.71, Sessions House, County Road, Maidstone,
ME14 1XQ. 

Telephone: 01622 694261, Internal: 7000 4261, Fax: 01622 696075

[1]http://www.kent.gov.uk/your_council/cont...

 

 

dangos adrannau a ddyfynnir

Kent County Council

Dear Mr Fox  

 

Thank you for your request for information made under the Freedom of
Information Act (FOIA) 2000, relating to social services IT solutions. I
am pleased to provide the response below:

 

Who provides your IT social services solution for your Adults Department?
Northgate Public Services

What is the cost of the associated contract? Initial contract value
£1,386,896.97.  Annual support and maintenance for 2014/15 is £235,333
(this includes costs for a third party reporting tool and hardware).

When is this contract due to expire? April 2016

 

Who provides your IT social services solution for your
Children’s Department? Liquidlogic

What is the cost of the associated contract? Initial contract value
£200,000. Annual support and maintenance for 2014/15 is £47,408.

When is this contract due to expire? March 2017

 

What do you use for your resource allocation system? Not used

If applicable, what e-market place solution do you use? Not used

If applicable, what call monitoring solution do you use? Not used

 

If you are unhappy with this response, and believe KCC has not complied
with legislation, please ask for a review by following our complaints
process; details can be found at this link
[1]http://www.kent.gov.uk/about-the-council...
on our website. Please quote reference FOI/14/0572.

 

If you still remain dissatisfied following an internal review, you can
appeal to the Information Commissioner, who oversees compliance with the
Freedom of Information Act 2000. Details of what you need to do, should
you wish to pursue this course of action, are available from the
Information Commissioner’s website [2]http://www.ico.org.uk/complaints.

 

Yours sincerely

 

Laura Pronger

Information Access Officer

Information Resilience & Transparency Team

Strategic and Corporate Services, Governance & Law

Kent County Council, Room 2.71, Sessions House, County Road, Maidstone,
ME14 1XQ. 

Telephone: 01622 694261, Internal: 7000 4261, Fax: 01622 696075

[3]http://www.kent.gov.uk/about-the-council...

 

dangos adrannau a ddyfynnir