Dear Hertfordshire County Council,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:
- Who is your social media management and monitoring tool supplier?
- Start date & duration of framework/contract with supplier
- Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
- Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely

Robin Brooke

Information Governance, Hertfordshire County Council

3 Atodiad

Dear Mr Brooke

 

Reference number: FOI/RAP/01/21/20249

 

Thank you for your email of the 7^th January 2021 requesting the following
information:-

 

I would be most grateful if you would provide me, under the Freedom of
Information Act, the information requested below.

 

The details we require are:

1.      Who is your social media management and monitoring tool supplier?

2.      Start date & duration of framework/contract with supplier

3.      Actual spend on this contract/framework (and any sub lots), from
the start of the contract to the current date

4.      Who is the senior officer (outside of procurement) responsible for
this contract?

 

Your request for information is being considered under the Freedom of
Information Act 2000/ Environmental Information Regulations 2004. We will
respond to your request as quickly as possible, and by the end of 4^th
February 2021 at the latest.

 

If you have any questions, please do not hesitate to contact me, quoting
the reference number above.

               

Yours sincerely

 

 

Ingrid Howard
Information Access Practitioner

Information Access Team
Hertfordshire County Council  
223 County Hall, Pegs Lane, Hertford, SG13 8DE, Postal Point: CH0320
T: 01992 555848 (Internal 25848) 
E: [1][Hertfordshire County Council request email]

 

[2]Hertfordshire County Council Facebook[3]Hertfordshire County Council
Twitter[4]Hertfordshire County Council email updates

 

****Disclaimer****

The information in this message should be regarded as confidential and is
intended for the addressee only unless explicitly stated. If you have
received this message in error it must be deleted and the sender notified.
The views expressed in this message are personal and not necessarily those
of Hertfordshire County Council unless explicitly stated. Please be aware
that emails sent to or received from Hertfordshire County Council may be
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obligations, to prevent or deter crime, or for the purposes of essential
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References

Visible links
1. mailto:[Hertfordshire County Council request email]
2. https://www.facebook.com/hertscountycoun...
3. http://www.twitter.com/hertscc
4. https://www.hertfordshire.gov.uk/statweb...

Information Governance, Hertfordshire County Council

3 Atodiad

Dear Mr Brooke

 

Reference number: FOI/RAP/01/21/20249

 

On 7^th January 2021 we received the following request for information
from you: -

 

I would be most grateful if you would provide me, under the Freedom of
Information Act, the information requested below.

 

The details we require are:

1.      Who is your social media management and monitoring tool supplier?

2.      Start date & duration of framework/contract with supplier

3.      Actual spend on this contract/framework (and any sub lots), from
the start of the contract to the current date

4.      Who is the senior officer (outside of procurement) responsible for
this contract?

 

Our Response

 

Your request for information has been considered under the Freedom of
Information Act 2000 I can confirm that Hertfordshire County Council does
hold the information you have requested, and can respond as follows: -

 

In regard to questions 1-3, the Councils Information Technology and
Corporate Communications Teams have confirmed that they do not have any
such contracts/suppliers and they are unaware of them being used by other
Council teams who may have social media accounts.

 

In regard to question 4, the responsible senior officer would be the Head
of Technology

 

If you have any questions, please do not hesitate to contact me, quoting
the reference above. To find out more about Freedom of Information, please
visit [1]http://www.hertfordshire.gov.uk/your-cou...

 

If you are unhappy with the way the County Council has handled your
request for information you may request an internal review of the request.
This will be carried out by a member of the County Council Legal Services
Team, who has had no prior involvement with the request. Requests for an
internal review should be sent to the Information Governance Unit at the
address above.

 

If you are unhappy with the outcome of the internal review you are
entitled to ask the Information Commissioner to investigate your
complaint. You should write to: FOI/EIR Complaints Resolution, Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Yours sincerely

 

 

 

Ingrid Howard
Information Access Practitioner

Information Access Team
Hertfordshire County Council  
223 County Hall, Pegs Lane, Hertford, SG13 8DE, Postal Point: CH0320
T: 01992 555848 (Internal 25848) 
E: [2][Hertfordshire County Council request email]

 

[3]Hertfordshire County Council Facebook[4]Hertfordshire County Council
Twitter[5]Hertfordshire County Council email updates

 

****Disclaimer****

The information in this message should be regarded as confidential and is
intended for the addressee only unless explicitly stated. If you have
received this message in error it must be deleted and the sender notified.
The views expressed in this message are personal and not necessarily those
of Hertfordshire County Council unless explicitly stated. Please be aware
that emails sent to or received from Hertfordshire County Council may be
intercepted and read by the council. Interception will only occur to
ensure compliance with council policies or procedures or regulatory
obligations, to prevent or deter crime, or for the purposes of essential
maintenance or support of the email system.

References

Visible links
1. http://www.hertfordshire.gov.uk/your-cou...
2. mailto:[Hertfordshire County Council request email]
3. https://www.facebook.com/hertscountycoun...
4. http://www.twitter.com/hertscc
5. https://www.hertfordshire.gov.uk/statweb...