Social Media Management
Dear East Lothian Council,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1. Who is your social media management and monitoring tool supplier?
2. Start date & duration of framework/contract with supplier
3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
4. Who is the senior officer (outside of procurement) responsible for this contract?
Thank you for your help.
Yours faithfully,
Ellie Jones
Thank you for your email.
This automated message is East Lothian Council’s acknowledgement that your
information request has been received and is receiving attention. The
statutory timescales for responses are as follows:
Freedom of Information (Scotland) Act 2002 20 working days
Environmental Information Regulations 2004 20 working days
Internal Reviews 20 working days
Customer Feedback and FOI Team
East Lothian Council
John Muir House
Haddington
EH41 3HA
Tel: 01620 827623
Email: [1][East Lothian Council request email]
Information about East Lothian Council’s complaints procedure can be found
[2]here.
Details of your rights to requesting information from East Lothian Council
are published [3]here.
The Scottish Information Commissioner is responsible for the enforcement
of Scotland's freedom of information laws. Guidance regarding your rights
of access to information held by Scottish public authorities is available
on the Commissioner’s [4]website.
References
Visible links
1. mailto:[East Lothian Council request email]
2. https://www.eastlothian.gov.uk/info/2105...
3. Link to ELC website
http://www.eastlothian.gov.uk/info/704/d...
4. Link to SIC website
http://www.itspublicknowledge.info/
Our Ref: 2022/ELF4639
Dear Ms Jones,
FREEDOM OF INFORMATION (SCOTLAND) ACT 2002
ENVIRONMENTAL INFORMATION (SCOTLAND) REGULATIONS 2004
Further to your enquiry of 28 September, on behalf of East Lothian Council
I am now able to provide our response; please refer to the PDF attachment.
Under the terms of this legislation, if you are unhappy with the way your
request has been handled, you are entitled to request that we undertake an
internal review. Please note, however, that both the Freedom of
Information (Scotland) Act 2002 and the Environmental Information
(Scotland) Regulations 2004 only relate to the release of information.
The Scottish Information Commissioner publishes the following guidance
about internal reviews:
You can ask the authority to review its decision if it does not respond or
you are unhappy with the way it has dealt with your request, for example
by:
· refusing to give you the information
· failing to reply to you within the time limit allowed
· claiming the information is exempt
· failing to give you advice about, and help with, making
your request
· asking you to pay a fee that you feel is unreasonable
For example, if you are unhappy because you do not believe the information
you have received is accurate, an internal review would not apply. Should
this be the case, however, please let me know and I will try to resolve
this. If I am unable to help, I will be happy to put you in touch with
someone who can.
We must receive a request to review within 40 working days of the date of
this notice. A request to review our decision must be in writing (e-mail
is acceptable) or another permanent format. When writing, you should
include your reasons as to why you are unhappy with our response and why
you wish it to be reviewed. Your reasons for dissatisfaction must relate
to your information request of 28 September only and should be addressed
to:
Customer Feedback and FOI Team
People and Governance
East Lothian Council
John Muir House
Haddington
EH41 3HA
Email: [1][East Lothian Council request email]
We will have a maximum of 20 working days from the date we receive your
request in order to complete our review and give you our decision. In
order to ensure an impartial approach, an independent senior officer will
be appointed to carry out the review.
If you are still not satisfied with our decision following the review
process, then you may ask the Office of the Scottish Information
Commissioner (OSIC) to investigate the matter. You must appeal to
the Commissioner within six months of receiving the review decision. You
may submit your appeal online via OSIC’s website, a link to the online
appeal service is provided for your convenience:
[2]http://www.itspublicknowledge.info/YourR...
Alternatively, you may contact OSIC at:
Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
E-mail: [3][email address]
If you remain dissatisfied following the Commissioner’s decision, you may
be able to appeal to the Court of Session. You should, however, obtain
legal advice before deciding on this course of action. This is because an
appeal may only be made on a point of law, not because you disagree with
the Commissioner’s view of the case.
Yours sincerely
Kathleen Gunn
Freedom of Information Team
East Lothian Council
John Muir House
Haddington
EH41 3HA
Tel: 01620 827623
Email: [4][East Lothian Council request email]
Information about East Lothian Council’s complaints procedure can be found
[5]here.
Details of your rights to requesting information from East Lothian Council
are published [6]here.
The Scottish Information Commissioner is responsible for the enforcement
of Scotland's freedom of information laws. Guidance regarding your rights
of access to information held by Scottish public authorities is available
on the Commissioner’s [7]website.
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now