This is an automatic reply. Thank you for your enquiry which has been
passed to the most suitable officer for action.

To meet our customer care standards we will try to reply to you as soon as
possible and provide a full response within 7 working days. If you have
asked for information under the Freedom of Information Act 2000, you
should receive a reply from us within 20 working days. Please look at our
website for more details and exceptions to these response times:
[1]http://www.elmbridge.gov.uk/council/free...

Please note we are not able to reply to unsolicited emails.

Alternatively, please visit our website for more information on our
service [2]www.elmbridge.gov.uk 

Elmbridge Borough Council

High Street, Civic Centre, Esher

Surrey, KT10 9SD

[3]http://www.elmbridge.gov.uk 

01372 474474

References

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Hello

FOI response below.

1. Who is your social media management and monitoring tool supplier?
Hootsuite

2. Start date & duration of framework/contract with supplier Jan
2022-Jan2023

3. Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date 310GBP

4. Who is the senior officer (outside of procurement) responsible for this
contract? Catherine Malloy

The Council operates a presumption of openness in its access to
information.  It provides much information outside the provisions of the
Freedom of Information Act and it will continue to do on a “business as
usual” basis.  Persons do not need to engage the statutory provisions to
access all reasonable information about the Council and its services.

If, for whatever reason, you are unhappy with our response, you have the
right to ask for an internal review.  Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to the Law Practice Manager,
Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey KT10
9SD. 

Should you then remain dissatisfied at the outcome of that process, you
are entitled to appeal against the decision by contacting:

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. 

Telephone:  0303 123 1113 or 01625 545 745

Website:  [1]www.ico.org.uk

There is no charge for making an appeal.

Communications Team

[2][email address] | 01372 474387 | elmbridge.gov.uk
Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10
9SD

a

References

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