Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywDan mewngofnodwch a gadael i bawb wybod.

Social Care Spending England (Northeast)

We're waiting for Dan to read recent responses and update the status.

Dear Northumberland County Council,

For the past seven financial years:
1. How much has the council spent on Adult Social Care (“ASC”) as a whole?
2. How much of the total ASC budget has been paid out as direct payments? What is the total number of hours that are being commissioned?
3. How much does the council spend on care providers directly commissioned by the local authority? Of this, how much is for domiciliary care support? What is the total number of hours that are being commissioned both in total and just for domiciliary care/support?
4. How much does the council spend on the administration of adult social care? Please include staffing costs e.g. management, support services, finance, secretaries, social workers or similar. It would be helpful if you could break this down by seniority and then include the number of employees in each category (i.e. social workers = X number of employees, costs X per annum).
5. Please indicate the total number of employees employed by ASC.
6. How many of your local authority’s customers are in receipt of a direct payment for Care Act services?
7. How many of your local authority’s customers are in receipt of support directly commissioned by the local authority? We are only referring to domiciliary care support.
8. As part of your duties under the Care Act, do you signpost Direct Payment users to support services such as payroll providers? |f so, which providers are signposted to?
9. Can you provide the names of the payroll providers used by your direct payment recipients, and how many direct payment recipient use each provider?
10. Does the council pay any payroll providers directly and if so, how much?
11. Please indicate the number of direct payment recipients that use a) supported bank account, b) pre-paid and c) traditional payment into client’s bank account (ie. separate account client uses only for their direct payment)?

Please ensure figures are given in a consistent format (i.e. stick to the financial year), I would like to receive the quantitative data requested (costs, number of hours, number of people etc) In accordance with ICO guidance on data sets, in a re-usable Excel format.

Yours faithfully,

Daniel Reed

FOI Mailbox,

Thank you for your email. 

We aim to respond to general enquires within two working days. 

If you have submitted a Freedom of Information request, this will be
logged, and you will receive an acknowledgment email including a reference
number shortly. 

Thanks 

 
Save Time Do It Online!
We have made a few key improvements to our site to make our services easy
to access. Now you can do everything from paying your council tax, to
reporting a faulty street light online. Go to: www.northumberland.gov.uk
and click 'pay, apply or report' to access the relevant forms.
This email is intended solely for the individual or individuals to whom it
is addressed, and may contain confidential and/or privileged material. If
you are not the intended recipient you are notified that disclosing,
copying, distributing or taking any action in reliance on the contents of
this email is prohibited. If you receive this email in error, please
contact the sender and delete the email from any computer. All email
communication may be subject to recording and/or monitoring in accordance
with internal policy and relevant legislation.

[1]Northumberland County Council Stay Home

References

Visible links

Northumberland County Council

1 Atodiad

Our Ref: 11459  

Dear Mr Reed,

INFORMATION REQUEST

Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.

If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.

Kind regards,
 
Julia

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk

Northumberland County Council

1 Atodiad

Our Ref: 11459   

Dear Enquirer,

FREEDOM OF INFORMATION ACT REQUEST

I refer to your Freedom of Information request in relation to Adult Social
Care Spending. 

Right of Access

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled.

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and

(b) if that is the case, to have that information communicated to him.

The right is to obtain access to the information itself and not to the
document or record which contains it.

The Act creates a general right of access to information held by public
authorities subject to various exemptions.

Northumberland County Council confirms that it holds the information you
have requested, please see the (attached/following) information in
response.

Q 1-7 (Reply):

We are not certain that we understand exactly what data you are
requesting, but we think that you can find answers to most of your
questions using published data.  You can find the published information
about activity and finance at this address:

 

[1]https://digital.nhs.uk/data-and-informat...

 

Information about staff employed by each local authority in adult social
care is available here:

 

[2]https://digital.nhs.uk/data-and-informat...

 

Both sets of data are available for each of the past seven years.

 

Q 8 (Reply):

 

In response to your question 8, we make it clear to direct payments
recipients who are employing personal assistants that they can make use of
any suitable payroll provider, but we inform them of the two local payroll
providers who are most commonly used by DP recipients in our area:
Checkbook Accountancy Ltd (based in Choppington), and Accountability
(based in Birtley).

 

Complaints

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office:

Information Governance Office, Northumberland County Council, County Hall,
Morpeth, NE61 2EF
Email: [Northumberland County Council request email]

Information Commissioner

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at:

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113, Email: [email address]

There is no charge for making an appeal.

Yours faithfully,

FOI Coordinator - Adult and Community Care Services
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk

References

Visible links
1. https://track.vuelio.uk.com/z.z?l=aHR0cH...
2. https://track.vuelio.uk.com/z.z?l=aHR0cH...

Dear Northumberland County Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Northumberland County Council's handling of my FOI request 'Social Care Spending England (Northeast)'.

Complaint one: Northumberland County Council (NCC) failed to provide the information I requested in breach of the Freedom of Information Act 2000.

In its response NCC confirms that it holds the requested information but does not provide this, instead providing a link to information on the NHS website giving a general overview of all social care spending in England. This overview contained some relevant second hand information but did not satisfy my request which asked for expenditure and figures relating to clearly specified categories i.e. expenditure on Direct Payments. For reference, please see an example of how another Local Authority responded to the same request: https://www.whatdotheyknow.com/r/b0cc1ef... (see bottom of webpage for response and note attached excel file as requested)

Complaint two: Failure to seek clarification of the request
NCC's response to my request includes the following statement before providing the links referenced in complaint one:

"We are not certain that we understand exactly what data you are
requesting, but we think that you can find answers to most of your
questions using published data."

I'm confident my request was clear as other Local Authorities have fulfilled the request, however, if NCC was unclear, it should have sought clarification without delay. Instead NCC waited 18 working days to raise this, which has obstructed my FOI request.

I trust, given the example provided, NCC now will release the requested information without further delay.

Yours faithfully,

Daniel Reed

Northumberland County Council

1 Atodiad

Our Ref: 11459   

Dear Mr Reed, 

 

FREEDOM OF INFORMATION ACT REQUEST 

 

Please accept our apologies for the previous response which was sent in
error. Please find below the redrafted response for FOI 11459. 

 

I refer to your Freedom of Information request in relation to Social Care
Spending England (Northeast). 

 

Right of Access 

 

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled. 

 

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and 

 

(b) if that is the case, to have that information communicated to him. 

 

The right is to obtain access to the information itself and not to the
document or record which contains it. 

 

The Act creates a general right of access to information held by public
authorities subject to various exemptions. 

 

Northumberland County Council confirms that it holds some of the
information you have requested, please see the following information in
response. 

 

For the past seven financial years:  

  

Q.1   How much has the council spent on Adult Social Care (“ASC”) as a
whole?  

 

A.1   We can confirm that we hold this information, and the information
requested in your six following questions (with the exceptions noted
below), but this information falls outside the scope of our duties under
the Freedom of Information Act, since Section 21 of the Act provides that
local authorities are not required to supply information which is
accessible by other means.  Information about activity and finance is
available on the NHS Digital website at: 

https://digital.nhs.uk/data-and-informat...

   

You may wish to note that some of your questions could be answered in more
than one way – for instance in the case of this first question spending is
usually reported with some forms of income netted off.  The published data
supplies detailed figures which would enable you to calculate total
spending in a number of different ways.

The data are available for each of the past seven years.

 

Q.2    How much of the total ASC budget has been paid out as direct
payments? What is the total number of hours that are being commissioned?  

A.2   Please see the response to Q.1.  However the local authority does
not hold full information about the number of hours actually commissioned,
since direct payment recipients have significant flexibility about how
they use the funding, and for that reason NHS Digital do not collect data
about this.

Q.3   How much does the council spend on care providers directly
commissioned by the local authority? Of this, how much is for domiciliary
care support? What is the total number of hours that are being
commissioned both in total and just for domiciliary care/support?  

A.3   Please see the response to Q.1. 

Q.4   How much does the council spend on the administration of adult
social care? Please include staffing costs e.g. management, support
services, finance, secretaries, social workers or similar. It would be
helpful if you could break this down by seniority and then include the
number of employees in each category (i.e. social workers = X number of
employees, costs X per annum).  

A.4   Please see the response to Q.1 for the financial information. 

Information about staff employed by each local authority in adult social
care is published separately by NHS Digital, and is available here:  

https://digital.nhs.uk/data-and-informat...

These statistics are also available for each of the past seven years.

Q.5    Please indicate the total number of employees employed by ASC.  

A.5    Please see the response to Q.4. 

Q.6    How many of your local authority’s customers are in receipt of a
direct payment for Care Act services?  

A.6   Please see the response to Q.1. 

Q.7    How many of your local authority’s customers are in receipt of
support directly commissioned by the local authority? We are only
referring to domiciliary care support.  

A.7   Please see the response to Q.1. 

Q.8    As part of your duties under the Care Act, do you signpost Direct
Payment users to support services such as payroll providers? |f so, which
providers are signposted to? 

A.8     We make it clear to direct payments recipients who are employing
personal assistants that they can make use of any suitable payroll
provider, but we inform them of the two local payroll providers who are
most commonly used by DP recipients in our area: Checkbook Accountancy Ltd
(based in Choppington), and Accountability (based in Birtley). 

Q.9    Can you provide the names of the payroll providers used by your
direct payment recipients, and how many direct payment recipient use each
provider?  

A.9     Check Book Services are used by 402 DP recipients Accountability
are used by 18 DP recipients 

We are aware that some other DP recipients make arrangements for support
with payroll in other ways, for instance by using accountants already
known to them, but we do not hold systematic information about this. 

 

Q.10    Does the council pay any payroll providers directly and if so, how
much?  

A.10    No. 

Q.11    Please indicate the number of direct payment recipients that use
a) supported bank account, b) pre-paid and c) traditional payment into
client’s bank account (ie. separate account client uses only for their
direct payment)? 

A.11     420 DP recipients have their payments made into a bank account
managed by one of the two payroll providers named above 

The number of DP recipients using a pre-paid card is less than 5, and in
accordance with our usual practice we do not release numbers below that
level to avoid any risk to the confidentiality of information about
individuals 

 

280 DP recipients receive funding through a traditional payment into a
bank account in their own name 

Complaints 

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office: 

 

Information Governance Office, Northumberland County Council, County Hall,
Morpeth, NE61 2EF 

Email: [Northumberland County Council request email] 

 

Information Commissioner 

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at: 

 

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF 

Tel: 0303 123 1113, Email: [email address] 

 

There is no charge for making an appeal. 

 

Yours faithfully, 

 

FOI Coordinator – Adult Services 

Information Governance Office 

Northumberland County Council 

County Hall 

Morpeth 

Northumberland 

NE61 2EF 

 

Tel: 0345 600 6400 

Email: [Northumberland County Council request email] 

Web: http://www.northumberland.gov.uk 

 

 

Northumberland County Council

1 Atodiad

Our Ref: 11459   

Dear Mr Reed, 

 

FREEDOM OF INFORMATION ACT REQUEST 

 

Please accept our apologies for the previous response which was sent in
error. Please find below the redrafted response for FOI 11459. 

 

I refer to your Freedom of Information request in relation to Social Care
Spending England (Northeast). 

 

Right of Access 

 

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled. 

 

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and 

 

(b) if that is the case, to have that information communicated to him. 

 

The right is to obtain access to the information itself and not to the
document or record which contains it. 

 

The Act creates a general right of access to information held by public
authorities subject to various exemptions. 

 

Northumberland County Council confirms that it holds some of the
information you have requested, please see the following information in
response. 

 

For the past seven financial years:  

  

Q.1   How much has the council spent on Adult Social Care (“ASC”) as a
whole?  

 

A.1   We can confirm that we hold this information, and the information
requested in your six following questions (with the exceptions noted
below), but this information falls outside the scope of our duties under
the Freedom of Information Act, since Section 21 of the Act provides that
local authorities are not required to supply information which is
accessible by other means.  Information about activity and finance is
available on the NHS Digital website at: 

https://digital.nhs.uk/data-and-informat...

   

You may wish to note that some of your questions could be answered in more
than one way – for instance in the case of this first question spending is
usually reported with some forms of income netted off.  The published data
supplies detailed figures which would enable you to calculate total
spending in a number of different ways.

The data are available for each of the past seven years.

 

Q.2    How much of the total ASC budget has been paid out as direct
payments? What is the total number of hours that are being commissioned?  

A.2   Please see the response to Q.1.  However the local authority does
not hold full information about the number of hours actually commissioned,
since direct payment recipients have significant flexibility about how
they use the funding, and for that reason NHS Digital do not collect data
about this.

Q.3   How much does the council spend on care providers directly
commissioned by the local authority? Of this, how much is for domiciliary
care support? What is the total number of hours that are being
commissioned both in total and just for domiciliary care/support?  

A.3   Please see the response to Q.1. 

Q.4   How much does the council spend on the administration of adult
social care? Please include staffing costs e.g. management, support
services, finance, secretaries, social workers or similar. It would be
helpful if you could break this down by seniority and then include the
number of employees in each category (i.e. social workers = X number of
employees, costs X per annum).  

A.4   Please see the response to Q.1 for the financial information. 

Information about staff employed by each local authority in adult social
care is published separately by NHS Digital, and is available here:  

https://digital.nhs.uk/data-and-informat...

These statistics are also available for each of the past seven years.

Q.5    Please indicate the total number of employees employed by ASC.  

A.5    Please see the response to Q.4. 

Q.6    How many of your local authority’s customers are in receipt of a
direct payment for Care Act services?  

A.6   Please see the response to Q.1. 

Q.7    How many of your local authority’s customers are in receipt of
support directly commissioned by the local authority? We are only
referring to domiciliary care support.  

A.7   Please see the response to Q.1. 

Q.8    As part of your duties under the Care Act, do you signpost Direct
Payment users to support services such as payroll providers? |f so, which
providers are signposted to? 

A.8     We make it clear to direct payments recipients who are employing
personal assistants that they can make use of any suitable payroll
provider, but we inform them of the two local payroll providers who are
most commonly used by DP recipients in our area: Checkbook Accountancy Ltd
(based in Choppington), and Accountability (based in Birtley). 

Q.9    Can you provide the names of the payroll providers used by your
direct payment recipients, and how many direct payment recipient use each
provider?  

A.9     Check Book Services are used by 402 DP recipients Accountability
are used by 18 DP recipients 

We are aware that some other DP recipients make arrangements for support
with payroll in other ways, for instance by using accountants already
known to them, but we do not hold systematic information about this. 

 

Q.10    Does the council pay any payroll providers directly and if so, how
much?  

A.10    No. 

Q.11    Please indicate the number of direct payment recipients that use
a) supported bank account, b) pre-paid and c) traditional payment into
client’s bank account (ie. separate account client uses only for their
direct payment)? 

A.11     420 DP recipients have their payments made into a bank account
managed by one of the two payroll providers named above 

The number of DP recipients using a pre-paid card is less than 5, and in
accordance with our usual practice we do not release numbers below that
level to avoid any risk to the confidentiality of information about
individuals 

 

280 DP recipients receive funding through a traditional payment into a
bank account in their own name 

Complaints 

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office: 

 

Information Governance Office, Northumberland County Council, County Hall,
Morpeth, NE61 2EF 

Email: [Northumberland County Council request email] 

 

Information Commissioner 

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at: 

 

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF 

Tel: 0303 123 1113, Email: [email address] 

 

There is no charge for making an appeal. 

 

Yours faithfully, 

 

FOI Coordinator – Adult Services 

Information Governance Office 

Northumberland County Council 

County Hall 

Morpeth 

Northumberland 

NE61 2EF 

 

Tel: 0345 600 6400 

Email: [Northumberland County Council request email] 

Web: http://www.northumberland.gov.uk 

 

 

Dear Northumberland County Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Northumberland County Council's handling of my FOI request 'Social Care Spending England (Northeast)’ (Ref: 11459).

Your second attempt at responding to my review request apologised for your original response which you stated was sent in error, however you do not explain how it is possible to send a fully formed response in error. Your second response to my request does not attempt to address my concerns with your failure to provide requested information but rather attempts to justify it under section 21 of the Freedom of Information Act. Your response stated the following:

“We can confirm that we hold this information, and the information 
requested in your six following questions (with the exceptions noted 
below), but this information falls outside the scope of our duties under 
the Freedom of Information Act, since Section 21 of the Act provides that 
local authorities are not required to supply information which is 
accessible by other means.  Information about activity and finance is 
available on the NHS Digital website at: https://digital.nhs.uk/data-and-informat...

Your description of section 21 appears to have omitted a crucial component, section 21 only applies to information which is “reasonably accessible” by other means. As stated in my original review request, the documents you are referring to do not contain the information specified in the request. For example, expenditure on direct payments is broken down into demographics such as long term care 18-64 and then a separate figure for 65 and over. These figures are buried in an excel sheet containing a total of 1485 individual spending figures. This is within a document containing 15 similar sheets, which itself is one of 5 documents which compromise the report you pointed me to. This cannot be said to be “reasonably accessible”. More importantly, these figures are not the information I requested. I requested the total expenditure of direct payments, council commissioned care etc. The information in the documents the council point to is not the information I requested, instead the figures are divided into specific subcategories, i.e long-term care for clients aged 18-64. As a member of the public I do not have sufficient knowledge of the council’s internal working to calculate the figures of information requested from myself. Even if it were possible to calculate the total myself using the information provided, such calculations would be open to dispute.

To summarise, you simply haven’t provided the information specified in the request, and are in breach of the Freedom of Information Act as the information is not reasonably accessible by other means, therefore section 21 does not apply. This is the second time that I have brought these matters to your attention, I will wait until the 20th of January 2023 for a response before referring the matter to the ICO.

Yours faithfully,

Daniel Reed

Northumberland County Council

1 Atodiad

Our Ref: 11459   

Dear Mr Reed,

INTERNAL REVIEW OF FREEDOM OF INFORMATION REQUEST

Thank you for your request for an internal review received 13.01.2023 into
the response to your Freedom of Information request.

A Senior Officer independent of the original response will review all
correspondence and write to you with our final response by 10.02.2023.

Kind regards
 
Julia

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk

Stephen Wardle, Northumberland County Council

Dear Mr Reed,  

 

I refer to your recent complaint in which you state that Section 21 of the
Freedom of Information Act (FOIA) does not apply to your request for
information relating to Adult Social Care costs and staffing numbers. You
stated that the council has not provided the information specified in your
request and that we are in breach of the FOIA as the information is not
reasonably accessible by other means, therefore Section 21 does not apply.

 

I have investigated the matter and have discovered that we do not hold the
information in the format you requested. The council is not obliged to
create information to answer questions raised via FOI, we must only
provide information we actually hold. The council has attempted to advise
and assist by providing links to information held by the NHS and explained
that some of your questions could be answered in various ways, netting off
income to establish spending value was one example of this.

 

May I take this opportunity to apologise for our initial response to your
FOI enquiry, I believe our response would have been better if we had
advised that we do not hold the data in the format you requested.  

 

You submitted 11 questions in total, please see revised responses to those
questions:

 

For the past seven financial years:

 

Q.1   How much has the council spent on Adult Social Care (“ASC”) as a
whole?  

 

A.1   We do not hold the information in the format requested, based on the
more detailed questions you go on to ask below. Further correspondence
should allow us to provide a suitable response to this complex question. 
However, you may find useful information about activity and finance on the
NHS Digital website at:

 

[1]https://digital.nhs.uk/data-and-informat...

   

You may wish to note that some of your questions could be answered in more
than one way – for instance in the case of this first question spending is
usually reported with some forms of income netted off.  The published data
supplies detailed figures which would enable you to calculate total
spending in a number of different ways.

 

The data are available for each of the past seven years.

 

Q.2    How much of the total ASC budget has been paid out as direct
payments? What is the total number of hours that are being commissioned?  

A.2   We do not hold the information in the format requested.  The local
authority does not hold full information about the number of hours
actually commissioned, since direct payment recipients have significant
flexibility about how they use the funding, and for that reason NHS
Digital do not collect data about this.

 

Q.3   How much does the council spend on care providers directly
commissioned by the local authority? Of this, how much is for domiciliary
care support? What is the total number of hours that are being
commissioned both in total and just for domiciliary care/support?  

A.3   We do not hold the information in the format requested.

 

Q.4   How much does the council spend on the administration of adult
social care? Please include staffing costs e.g. management, support
services, finance, secretaries, social workers or similar. It would be
helpful if you could break this down by seniority and then include the
number of employees in each category (i.e. social workers = X number of
employees, costs X per annum).  

A.4   We do not hold the information in the format requested.

 

Information about staff employed by each local authority in adult social
care is published separately by NHS Digital, and is available here:  

[2]https://digital.nhs.uk/data-and-informat...

 

These statistics are also available for each of the past seven years.

 

Q.5    Please indicate the total number of employees employed by ASC.  

A.5    This information is exempt under Section 21 of the Act - Accessible
by other means. This information can be obtained via the following link:

       
  [3]https://digital.nhs.uk/data-and-informat...

 

Q.6    How many of your local authority’s customers are in receipt of a
direct payment for Care Act services?  

A.6    This information is exempt under Section 21 of the Act - Accessible
by other means. This information can be obtained via the following link:
       
  [4]https://digital.nhs.uk/data-and-informat...

 

Q.7    How many of your local authority’s customers are in receipt of
support directly commissioned by the local authority? We are only
referring to domiciliary care support.  

A.7   We do not hold the information in the format requested.

 

Q.8    As part of your duties under the Care Act, do you signpost Direct
Payment users to support services such as payroll providers? If so, which
providers are signposted to?

A.8     We make it clear to direct payments recipients who are employing
personal assistants that they can make use of any suitable payroll
provider, but we inform them of the two local payroll providers who are
most commonly used by DP recipients in our area: Checkbook Accountancy Ltd
(based in Choppington), and Accountability (based in Birtley).

 

Q.9    Can you provide the names of the payroll providers used by your
direct payment recipients, and how many direct payment recipient use each
provider?  

A.9     Check Book Services are used by 402 DP recipients Accountability
are used by 18 DP recipients. We are aware that some other DP recipients
make arrangements for support with payroll in other ways, for instance by
using accountants already known to them, but we do not hold systematic
information about this.

 

Q.10    Does the council pay any payroll providers directly and if so, how
much?  

A.10    No.

 

Q.11    Please indicate the number of direct payment recipients that use
a) supported bank account, b) pre-paid and c) traditional payment into
client’s bank account (ie. separate account client uses only for their
direct payment)?

A.11     420 DP recipients have their payments made into a bank account
managed by one of the two payroll providers named above

 

The number of DP recipients using a pre-paid card is less than 5, and in
accordance with our usual practice we do not release numbers below that
level to avoid any risk to the confidentiality of information about
individuals

 

280 DP recipients receive funding through a traditional payment into a
bank account in their own name

 

 

I hope that this resolves your query. If you have any further questions,
please do not hesitate to contact Northumberland County Council again.

 

Kind regards

 

Stephen

Stephen Wardle

Divisional Manager

Neighbourhood Services

Local Services Group

Northumberland County Council

County Hall

Morpeth

NE61 2EF

 

Telephone: 01670 624430

Fax: 01670 533409

E-mail: [5][email address]

Website: [6]www.northumberland.gov.uk

 
Save Time Do It Online!
We have made a few key improvements to our site to make our services easy
to access. Now you can do everything from paying your council tax, to
reporting a faulty street light online. Go to: www.northumberland.gov.uk
and click 'pay, apply or report' to access the relevant forms.
This email is intended solely for the individual or individuals to whom it
is addressed, and may contain confidential and/or privileged material. If
you are not the intended recipient you are notified that disclosing,
copying, distributing or taking any action in reliance on the contents of
this email is prohibited. If you receive this email in error, please
contact the sender and delete the email from any computer. All email
communication may be subject to recording and/or monitoring in accordance
with internal policy and relevant legislation.

[7]Northumberland County Council Stay Home

References

Visible links
1. Original URL: https://digital.nhs.uk/data-and-informat.... Click or tap if you trust this link.
https://gbr01.safelinks.protection.outlo...
2. Original URL: https://digital.nhs.uk/data-and-informat.... Click or tap if you trust this link.
https://gbr01.safelinks.protection.outlo...
3. Original URL: https://digital.nhs.uk/data-and-informat.... Click or tap if you trust this link.
https://gbr01.safelinks.protection.outlo...
4. Original URL: https://digital.nhs.uk/data-and-informat.... Click or tap if you trust this link.
https://gbr01.safelinks.protection.outlo...
5. mailto:[email address]
6. Original URL: http://www.northumberland.gov.uk/. Click or tap if you trust this link.
https://gbr01.safelinks.protection.outlo...

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywDan mewngofnodwch a gadael i bawb wybod.