Social Care Case Management Software

The request was successful.

Dear Denbighshire Council,

I would like to make a request for the following information:

1) Is your Children’s Services Social Care Case Management Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public Cloud)?
2) When did you last complete a Best Value Review for your Children’s Services Social Care Case Management Software solution?
3) What is your annual expenditure on support and maintenance for your Children’s Services Social Care Case Management Software solution?

4) Is your Adults Services Social Care Case Management Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public Cloud)?
5) When did you last complete a Best Value Review for your Adults Services Social Care Case Management Software solution?
6) What is your annual expenditure on support and maintenance for your Adults Services Social Care Case Management Software solution?

Yours faithfully,

Karen Worwood

Denbighshire County Council

1 Attachment

FOI Acknowledgement 8191

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Dear Karen Worwood,

Freedom of Information Act 2000 - Request for Information

Thank you for your recent request for information held by Denbighshire
County Council received 30/04/2021 regarding Social Services Systems.

As set out by the Freedom of Information Act 2000 it will be our aim to
respond to your request by 01/06/2021. In some cases, however, we may be
unable to achieve this deadline. If this occurs we will advise you of the
likely timescale within which the response will be provided.

Under the Freedom of Information Act the Council may charge for
disbursement costs (e.g. photocopies, postage). However should there be
any such costs, you will be notified of this prior to the commencement of
any work.

Please do not hesitate to contact me for further advice or guidance
relating to the above.

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw
ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi. We welcome
correspondence in Welsh. We will respond to any correspondence in Welsh
which will not lead to a delay.

Yours sincerely

Kerry Standen Swyddog Mynediad i Wybodaeth / Access to Information Officer
Cyngor Sir Ddinbych / Denbighshire County Council Ffon / Tel: 01824 708242
E-bost:[email address]
E-mail:[email address] Gwefan
http://www.sirddinbych.gov.uk Website http://www.denbighshire.gov.uk

Privacy Notice - what we will do with your details.

Your details, as given by you in your request, will be processed by
Denbighshire County Council for the specific purposes of processing your
Freedom of Information Request under the Freedom of Information Act 2000,
or the Environmental Information Regulations 2004. The Council will not
share the data with any other organisation. Denbighshire County Council
will retain the details for three years from the date of the request.
If you feel that Denbighshire County Council have mishandled your personal
data at any time you can make a complaint to the Information Commissioners
Office by visiting their website, or by calling their helpline on 0303 123
1113.
For further information about how Denbighshire County Council processes
personal data and your rights please see our privacy notice on our website
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https://www.denbighshire.gov.uk/en/resid...

Information, Denbighshire County Council

1 Attachment

Dear Karen Worwood,

 

Thank you for your request for information received 30/04/2021 concerning
Social Services systems. Please see below:

 

1)                  Is your Children’s Services Social Care Case
Management Software solution hosted: a) Onsite b) Off site c) Cloud Based
(Public Cloud)?

Onsite

2)                  When did you last complete a Best Value Review for
your Children’s Services Social Care Case Management Software solution?

At procurement stage

3)                  What is your annual expenditure on support and
maintenance for your Children’s Services Social Care Case Management
Software solution?

Combined Adult and Children’s services system - £56,659.46

4)                  Is your Adults Services Social Care Case Management
Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public
Cloud)?

Onsite

5)                  When did you last complete a Best Value Review for
your Adults Services Social Care Case Management Software solution?

At procurement stage

6)                  What is your annual expenditure on support and
maintenance for your Adults Services Social Care Case Management Software
solution?

See above - combined Adult and Children’s services system

 

If I can be of any further assistance please do not hesitate to contact
me.

 

If you have any queries regarding this response, please do not hesitate to
contact me at the following address: Access to Information Officer,
Business Information Team, PO BOX 62, Wynnstay Road, Ruthin, LL15 9AZ or
email [Denbighshire County Council request email]. Alternatively, if you are unhappy
with the way the council has handled your request and wish to ask for
internal review, please contact the Business Information Team Manager at
the same address. If you are subsequently not content with the outcome of
the review, you have the right to apply to the Information Commissioner
whose address is Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

The contents of this communication and the enclosed documents are subject
to copyright protection. It has been sent to you for your information and
you may use it for any private study and non-commercial research. The
information may also be used for the purposes of news reporting. Re-use
for commercial publication requires the permission of this Council.

 

Please do not hesitate to contact me for further advice or guidance
relating to the above.

 

 

Yours sincerely

 

Kerry Standen BA (Joint Hons) DipEcon
Swyddog Mynediad i Wybodaeth / Access to Information Officer
Cyngor Sir Ddinbych / Denbighshire County Council
Ffon / Tel: 01824 708242
E-bost:[email address]
E-mail:[email address]
Gwefan [1]http://www.sirddinbych.gov.uk
Website [2]http://www.denbighshire.gov.uk

 

[3]cymraeg-logo2Dysgwr

 

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw
ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.

We welcome correspondence in Welsh. We will respond to any correspondence
in Welsh which will not lead to a delay.

 

 

 

 

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References

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1. http://www.sirddinbych.gov.uk/
2. http://www.denbighshire.gov.uk/