Smart Meters

George Tsigarides made this Rheoliadau Gwybodaeth Amgylcheddol request to Dwr Cymru Cyfyngedig
You only have a right in law to access information about the environment from this authority
Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

George Tsigarides

Dear Welsh Water,

Please confirm if Welsh Water has any plans to replace the existing Blu Tooth Meters with Smart Meters.

Yours faithfully,

George Tsigarides, Dwr Cymru Cyfyngedig

Your email off: 1st September 2023

Mil reference: 91815523/01


Hello George,


Thank you for writing in touch regarding replacing the existing Blue Tooth
Meters with Smart Meters queries.


I would like to inform you that there aren't any current plans for this to
happen.  We will continue to read meters as normal and if they are
replaced in future, we will notify our customers accordingly.

If there’s anything else we can help you with in the meantime, please
contact us on 0800 052 0145. We’re usually available between 8am – 6pm
Monday to Friday. Alternatively, you can contact us by logging onto


Many Thanks

Aisha Afzal

Customer Services

Web: [2] 



We take compliance with Data Protection seriously at Welsh Water.   For
more information on how we use your Personal Information please click here
for our Privacy Notice or call us on 0800
052 0145 to ask us to send you a copy in the post.



_______________________________________________________ Dwr Cymru Welsh
Water is firmly committed to water conservation and promoting water
efficiency. Please log on to our website
[3] to find out how you can become water
wise. Mae Dwr Cymru Welsh Water wedi ymrwymo i warchod adnoddau dwr a
hyrwyddo defnydd dwr effeithiol. Mae cyngor i' ch helpu i ddefnyddio dwr
yn ddoeth yn [4]

dangos adrannau a ddyfynnir