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Serenity Integrated Mentoring (SIM) and the High Intensity Network (HIN)

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Dear Camden and Islington NHS Foundation Trust,

In 2016, Sgt. Paul Jennings was awarded an NHS Innovation Accelerator (NIA) Fellowship to develop his pilot intervention targeting people who use mental health services, and are deemed “high intensity users” of emergency services. This intervention, originally known as the Integrated Recovery Programme, became known as Serenity Integrated Mentoring (SIM) and involved the establishment of the High Intensity Network (HIN). After being awarded a NIA Fellowship, SIM was adopted by the Academic Health Science Network (AHSN) in 2018 for national implementation across NHS England at pace and scale. Your organisation was an implementation site. You may use an alternative name within your trust for the service that you provide based on the principles and components of SIM and HIN, therefore for the purposes of this FOI, please substitute SIM wherever it appears with your local service name. For clarity, SIM and HIN services and interventions are those that target people who use mental health services, who are also deemed “high intensity users” of services, and include at least one of the following components:-

Are delivered by or with a police officer;
Involve restricting or placing a limit on the contact a person can have with services (police, A&E, mental health services, ambulance). This may involve the development of a written document, known as a ‘Response Plan’, ‘Behaviour Management Plan’ or may be called something else in your organisation;
Involve withholding contact, assessment and / or treatment by services (police, A&E, mental health services, ambulance). Again this may involve the development of a written document.

My FOI request is as follows:-

Please provide in electronic format any and all information (including related documentation or other supporting data that is eligible for disclosure under the Freedom of Information Act) held relating to the following:

1. Training received from SIM and HIN by staff in your organisation, including the dates on which training occurred, the number of attendees and their profession.
2. Your organisation’s independent scrutiny of the evidence base in relation to SIM prior to its implementation.
3. Your organisation’s independent scrutiny of SIM and HIN’s compliance with data governance procedures and the GDPR.
4. Your organisation’s Equality Impact Assessments in relation to SIM and HIN.
5. Your organisation’s risk assessment in relation to SIM and HIN.
6. Your organisation’s operational and organisational policies and procedures relating to SIM and HIN.
7. The number of service users who have received SIM within your organisation since the service commenced, to the present day. Please provide a breakdown of the gender of service users and their primary diagnosis.
8. The composition of your organisation's SIM team. Please include details relating to profession and banding of team members.
9. Anonymised incidents and serious incidents recorded on Datix (or alternative system) relating to SIM since its implementation within your organisation to the present day. Please provide details about the number of incidents and their nature.
10. Anonymised complaints and / or concerns from staff and / or service users pertaining to SIM and HIN within your organisation. Please provide details about the number of complaints and / or concerns and their nature.
11. Any evaluation, audit or research conducted by your organisation in relation to SIM and HIN.
12. Financial details pertaining to the cost of SIM within your organisation to date. Please include all costs associated with the service, for example, salary, resources, training and expenses. Please detail where funding for the service was obtained, for example from internal budgets or from external funding.
13. Details about the decision-making process relating to adopting SIM within your organisation. Please provide details about when and where SIM was approved for adoption in your organisation, for example at a board meeting or at a senior management meeting. Please provide minutes of this meeting.

I understand that you have a legal obligation under the Freedom of Information Act (2000) to respond to this request within 20 working days. I therefore request that you acknowledge this request as soon as possible and send a full response by 06/07/21. Please do get in touch if you require any clarification, or if you anticipate the work involved will exceed the allocated hours.

Kind regards,

Ms B Edwards

Information, Freedom, Camden and Islington NHS Foundation Trust

3 Attachments

                                                                                                                                                                                               

Camden and Islington NHS Foundation Trust

3rd Floor, Room 3/25, West Wing

St Pancras Hospital

4 St Pancras Way

London

NW1 0PE

                                               

  E-mail: [1][Camden and Islington NHS Foundation Trust request email]

  [2][email address]

Online: [3]www.candi.nhs.uk                        

Telephone: +44(0)20 3317 7100

Reference number: FOI 2021-427

B Edwards

[4][FOI #763865 email]

10^th June 2021

Dear Ms B Edwards,

Freedom of Information Request – Acknowledgement

Thank you for your email.

We acknowledge your request for information received on 9^th June 2021.

Your request has been forwarded to the appropriate team or service holding
the information.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, Camden and Islington Foundation Trust aim to
provide you with the information within 20 working days from receipt of
your request.

Please quote the reference number shown above in any future
correspondence.

Yours sincerely,

Information Governance Team

E-mail:        [5][email address]

Online:       [6]www.candi.nhs.uk                      

Camden and Islington NHS Foundation Trust

3^rd Floor, Room 3/25, West Wing, St Pancras Hospital

4 St Pancras Way, London NW1 0PE

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Information, Freedom, Camden and Islington NHS Foundation Trust

1 Attachment

  • Attachment

    FOI 2021 427 Serenity Integrated Mentoring SIM and the High Intensity Network HIN.pdf

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Dear Ms Edwards,

Please find attached letter regarding your Freedom of Information Request.

Kind regards,

Information Governance Team
Camden and Islington NHS Foundation Trust

E-mail: [email address]
Online: www.candi.nhs.uk
Telephone +44(0)20 3317 7100

Camden and Islington NHS Foundation Trust
3rd Floor, Room 3/25, West Wing, St Pancras Hospital
4 St Pancras Way, London NW1 0PE

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We don't know whether the most recent response to this request contains information or not – if you are Dr Edwards please sign in and let everyone know.