School software support

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Dear Bexley Borough Council,

Can you please provide for me the answers to the following questions?

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all services) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

Ms. Joseph

Bexley Council, Bexley Borough Council

Information request
Our reference: 9159825

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Dear Ms Joseph
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 4
September 2020.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 2 October 2020 (which is 20 working
days beginning on the first working day after the date we received your
request).
 
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Regards,

Annmarie Carroll
Complaints and Freedom of Information Officer
London Borough of Bexley , Civic Offices , 2 Watling Street , Bexleyheath
, Kent , DA6 7AT
Tel: 0203 045 3923
Email: [cyfeiriad ebost]
www.bexley.gov.uk

Bexley Council, Bexley Borough Council

1 Attachment

Information request
Our reference: 9159825

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Dear ‎Ms Joseph‏
 
Thank you for your request for information received on 4 September 2020.
 
 Please find attached our response to your request.
  

Regards,

Hazel Watson
Complaints and FOI Officer
London Borough of Bexley , Civic Offices , 2 Watling Street , Bexleyheath
, Kent , DA6 7AT
Tel: 0203 045 3411
Email: [email address]
www.bexley.gov.uk