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School software support

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Dear Solihull Metropolitan Borough Council,
1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

S Deopa

FOI Information Governance Team,

Information request
Our reference: 6177380
 

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Dear S Deopa
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 3
September 2020, the details of which are given below:
 
1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?
2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?
b) When did the current arrangement begin and when it will finish
(including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?
3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?
4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events
5. What was your total traded services income from schools (for all
servies) in 2018/19 and 2019/20?
6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?
7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?
8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?
 
We are dealing with your request under the Freedom of Information Act
2000  and aim to send a response by 1 October 2020. However, please note
that due to the current national emergency (COVID-19) the response date
of 1 October 2020 may be delayed as resources, whether they are finances
or people, may be diverted away from usual compliance or information
rights work during this extraordinary period.
 
If we decide a fee may be payable in this case, we will send you a fee
notice and will require payment before proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of it, then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review and to
complain to the Information Commissioner's Office (ICO).
 
 
Yours sincerely
 
 
Baz Kaur
Solihull Council
[1]www.solihull.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

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FOI Information Governance Team,

1 Attachment

Information request
Our reference: 6177380
 

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Dear S Deopa
 
Thank you for your request for information received on 3 September 2020;
please find our response attached to this email. 
 
 
Yours faithfully
 
 
Belinda Swinbank
Information Governance Assistant
Information Governance
Solihull Council

[1]www.solihull.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. file:///tmp/foiextract20200921-14751-17xgx3u#

We don't know whether the most recent response to this request contains information or not – if you are S Deopa please sign in and let everyone know.