School software support

The request was successful.

Dear Derby City Council,

Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all services) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

G Kearns

FOI, Derby City Council

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Freedom of Information Team | Information Governance | Corporate
Resources | Derby City Council, The Council House, Corporation Street,
Derby DE1 2FS | Telephone 01332 640763 | Minicom 01332 640666 | Web:
[1]www.derby.gov.uk

 

 

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FOI, Derby City Council

Dear G Kearns,

 

I acknowledge your request for information received on 03/09/2020 about
school software support.

Your request is being considered and you will receive the information
requested as soon as possible, but in any case by 01/10/2020 the statutory
timescale of 20 working days as defined by the Freedom of Information Act
2000 (FOI) unless the information requested is subject to a statutory
exemption on disclosure or the information contains reference to a third
party.

If your request does not include all the information we need or is not
clear, we will contact you for more information (clarification).  In these
circumstances, the 20 working response deadline will start the next
working day after we receive your clarification response.

For your information, the Act defines a number of exemptions, which may
prevent release of the information you have requested. Some exemptions are
subject to a public interest test. There will be an assessment and if any
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If you have any queries or concerns then please contact the

Freedom of Information Officer
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS

Telephone 01332 640763 or e-mail [1][Derby City Council request email]

Further information is also available from the Information Commissioner
at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700

[2]www.ico.org

 

Yours sincerely,

Freedom of Information Team | Corporate Resources Directorate | Derby City
Council, Council House, Corporation Street, Derby
DE1 2FS| 01332 640763 | [3]www.derby.gov.uk

** Corona Virus Update – Please note that the safety and well-being of
individuals is the Council’s utmost priority at this time. Statutory
deadlines may not be adhered to, due to the demand placed on services in
dealing with the current pandemic. Further guidance can be found on the
[4]Information Commissioners Office website. We thank you for your
understanding.**

 

 

 

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[5]We Are Bold. We Are Strong. We Care. Great People; One Team.

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To view Derby City Council Privacy Notices please visit
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FOI, Derby City Council

1 Attachment

Dear G Kearns,

 

The Council confirms it holds information that falls within the
description of your request which is attached.

 

For your information this request has cost the Council £37.50 to process.

 

Any information provided that is owned by the Council is subject  to the
provisions of the [1]Re-use of Public Sector Information Regulations 2015
and has been made available for re-use under the [2]Open Government
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If the information provided is owned by someone else, you must get
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If you are dissatisfied with the response to your request, you can ask for
an internal review under our [3]FOI & EIR complaints procedure .  Please
put your appeal reasons in writing and send it within 40 working days to…

Information Governance Officer (FOI)
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS

Telephone 01332 640763 or e-mail [Derby City Council request email]
<<<[4]mailto:[Derby City Council request email]>>>

You may also apply to the Information Commissioner for a decision under
section 50 of the Act but he may decline to deal with your application if
you have not followed the Council’s complaints procedure first.

 

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
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Yours sincerely,

 

Freedom of Information Team | Corporate Resources Directorate | Derby City
Council | The Council House| Corporation Street |Derby | DE1 2FS
|Tel: 01332 640763 | [7]www.derby.gov.uk

 

** Coronavirus Update – Please note that the safety and well-being of
individuals is the Council’s utmost priority at this time. Statutory
deadlines may not be adhered to, due to the demand placed on services in
dealing with the current pandemic. Further guidance can be found on the
[8]Information Commissioners Office website. We thank you for your
understanding.**

 

 

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To view Derby City Council Privacy Notices please visit
[10]derby.gov.uk/privacy-notice

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