Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywVivek Yadav mewngofnodwch a gadael i bawb wybod.

School software suppor

Vivek Yadav made this Rhyddid Gwybodaeth request to St Helens Metropolitan Borough Council

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Dear St Helens Metropolitan Borough Council,
Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

Vivek Yadav

Contact Centre, St Helens Metropolitan Borough Council

Dear Vivek Yadav

Thank you for your recent request for information, which will be treated
as a request under the Freedom of Information Act 2000/Environmental
Information Regulations 2004 (EIR).

Your enquiry has been given a reference number 20200909-00376-1. Please
quote this reference in any future correspondence with us concerning this
matter.

If the information you are requesting falls under EIR (see [1]here for
more details) then a charge may be applicable in line with [2]guidance
from the Information Commissioner's Office. Once your request has been
reviewed you will be informed of an appropriate charge that may be
applied.

In accordance with the Act, a response will be sent to you within 20
working days from the date following the receipt of the request or receipt
of an applicable payment.

Kind regards,
St. Helens Council
01744 676789

------------------------ Original Email -------------- Received On:
03/09/2020 17:41:03 GDT
Subject:Freedom of Information request - School software suppor

Dear St Helens Metropolitan Borough Council, Can you please provide for me
the answers to the following questions: 1. Do you provide traded services
to schools in your area, or do you contract this out to another party that
is outside the local authority? If so, to which? 2. Which school MIS
(management information systems) providers do you hold support contracts
or accreditations with, and for each MIS provider: a) What is the nature
of the current arrangement (a paid contract, an unpaid accreditation)? b)
When did the current arrangement begin and when it will finish (including
any extensions)? c) If a paid contract, under what basis did you procure
it (e.g. directly, through a framework, via OJEU procurement, other)? 3.
How many schools do you provide MIS support services to, and: a) How does
this break down by Primary Academies, Primary Maintained, Secondary
Academies, Secondary Maintained, Other (incl. PRUs, SENs)? b) How does
this break down by MIS provider? c) How has this total changed between
2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019
vs. June 1st 2020, or any similar convenient dates)? 4. As part of your
support to schools for each of these MIS providers, which of the following
activities do you carry out (I am interested in whether the activities
differ between MIS providers): a) 1st line support b) 2nd line support c)
3rd line support d) Implementations e) Data audits / cleansing f)
Regulatory / census submissions g) Server management h) Main data hosting
i) Data backup j) User training k) Provide templates / configuration l)
Analysis of data / insight services m) Resale of the software to schools
(on a commission basis) n) Hosting or arranging local user group meetings
/ events 5. What was your total traded services income from schools (for
all servies) in 2018/19 and 2019/20? 6. What was your total traded service
income for providing schools with MIS support for 2018/19 and 2019/20? 7.
What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)? 8. What software or digital tools
(learning, safeguarding or admin) do you provide to schools under the
de-delegated funding allocation? Yours faithfully, Vivek Yadav
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dangos adrannau a ddyfynnir

St.Helens Council, St Helens Metropolitan Borough Council

. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?  We provide traded services to schools in our area.  A
further 10 schools in our borough contract out to Agilisys.

 

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:
Capita SIMS
a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)? Paid contract.
b) When did the current arrangement begin and when it will finish
(including any extensions)? Renewed annually
c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?Through a framework

 

3. How many schools do you provide MIS support services to, and: 58
a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)? 1
Primary Academy, 48 Primary Maintained, 2 Secondary Academies, 3 Secondary
Maintained, 4 Other (incl. PRUs, SENs
b) How does this break down by MIS provider? All SIMS
c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)? No change

 

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):
a) 1st line support      Yes 
b) 2nd line support    Yes
c) 3rd line support    Yes
d) Implementations    Yes (in conjunction with provider)
e) Data audits / cleansing        Yes
f) Regulatory / census submissions    Yes
g) Server management     Yes
h) Main data hosting    Yes
i) Data backup        Yes
j) User training    Yes
k) Provide templates / configuration    Yes
l) Analysis of data / insight services    Yes
m) Resale of the software to schools (on a commission basis)    No
n) Hosting or arranging local user group meetings / events    Yes

 

5. What was your total traded services income from schools (for all
servies) in 2018/19 and 2019/20? n/a 2018/19.  2019/20 - £647,392.

 

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20? Costs are not broken down to
individual services.

 

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)? total amount of de-delegated
funding for licences and subscriptions is £132,553.

 

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation? SIMS

If you disagree with our decision or are otherwise unhappy with how we
have dealt with your request, in the first instance please write to St
Helens Council, Internal Audit, Town Hall, Victoria Square, St Helens,
Merseyside WA10 1HP.
Should you remain dissatisfied with the outcome, you have the right under
Section 50 of the Freedom of Information Act to appeal against the
decision by contacting the Information Commissioner, Wycliffe House, Water
Lane, Wilmslow, SK9 5AF.

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Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywVivek Yadav mewngofnodwch a gadael i bawb wybod.