Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywVivek Yadav mewngofnodwch a gadael i bawb wybod.

School software suppor

Vivek Yadav made this Rhyddid Gwybodaeth request to Royal Borough of Windsor and Maidenhead

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Dear Royal Borough of Windsor and Maidenhead,
Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

Vivek Yadav

foi, Royal Borough of Windsor and Maidenhead

Dear Vivek,

 

I am writing to acknowledge your information request below. This has been
allocated reference number FOI75259.

 

The Freedom of Information Act 2000 allows for 20 working days to process
requests for information. You will receive a response no later than 1
October 2020.

 

Please note Children’s Services for the Royal Borough of Windsor and
Maidenhead (RBWM) are delivered by Achieving for Children (AfC) our
partner organisation providing children services on behalf of the council.

 

You will need to contact them directly for the information they may hold:
[email address]

 

We will provide the information the Council holds in regard to your
request.

 

Yours sincerely

 

Angelica Popa

Information Governance and Elections Officer

Information Governance Team

Governance Service

Royal Borough of Windsor & Maidenhead

Town Hall, St. Ives Road

Maidenhead SL6 1RF

T: 01628-685806

 

Website: http://www.rbwm.gov.uk

Follow us on Twitter: @RBWM

Like us on Facebook

 

dangos adrannau a ddyfynnir

foi, Royal Borough of Windsor and Maidenhead

Dear Vivek,

 

I am writing to respond to your request for information under the Freedom
of Information Act 2000 received by us on 3 September 2020, reference
FOI75259.

 

Your questions and our answers are as follows:

 

Dear Royal Borough of Windsor and Maidenhead, Can you please provide for
me the answers to the following questions:

 

1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?

Yes we do, 3 SLA’s - SIMS Only, SIMS Plus Desktop Support and Hardware
Recycling.

 

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:

Capita for SIMS MIS Only.

 a. What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)? Paid Contract

b) When did the current arrangement begin and when it will finish
(including any extensions)? Information not held

c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)? Directly

 

3. How many schools do you provide MIS support services to, and: 49

a) How does this break down by Primary Academies,  Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?

 

31 Maintained Primaries

1 Maintained Secondary

1 Maintained Middle

2 PRU’s

7 Primary Academies

5 Secondary Academies

2 Middle Academies

 

b) How does this break down by MIS provider? They all use Capita SIMS.

c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?

2019/20 49 Schools. 2018/19 52 schools 2017/18 51 Schools.

 

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):

a) 1st line support Yes

b) 2nd line support Yes

c) 3rd line support Yes

d) Implementations Yes

e) Data audits / cleansing If required

f) Regulatory / census submissions Yes

g) Server management No

h) Main data hosting No

i) Data backup Yes

j) User training Yes

k) Provide templates / configuration If required

l) Analysis of data / insight services If required

m) Resale of the software to schools (on a commission basis) Yes we do
supply our schools with hardware and software but this is done strictly
with no commission or profit.

n) Hosting or arranging local user group meetings / events Yes we host
multiple seminars and Webinars throughout the year.

 

5. What was your total traded services income from schools (for all
servies) in 2018/19 and 2019/20?

We do not hold this information. We recommend you direct this question to
Achieving for Children (AfC) our partner organisation providing Children’s
Services for the Royal Borough of Windsor and Maidenhead:
[email address]

 

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?

Information not held, please contact AfC directly for this information.

 

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?

Information not held, please contact AfC directly for this information.

 

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?

Information not held, please contact AfC directly for this information.

 

 

This concludes our response to your request.

 

If you would like to request a review of the information we have provided
in response to your request please contact us within 40 working days of
the date of this letter using the contact details below:

 

Suzanne Martin

Electoral & Information Governance Services Manager

Acting Data Protection Officer

Royal Borough of Windsor & Maidenhead

Town Hall, St Ives Road

Maidenhead

SL6 1RF

or send an e-mail to [1][RBWM request email]

 

If you remain dissatisfied with the handling of your request or complaint,
you have the right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office, Wycliffe House,

Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113

Website: [2]http://www.ico.org.uk/complaints/handlin...

There is no charge for making an appeal.

 

 

Yours sincerely

 

Angelica Popa

Information Governance and Elections Officer

Governance Service

Royal Borough of Windsor & Maidenhead

Town Hall, St. Ives Road

Maidenhead SL6 1RF

 

Website: [3]http://www.rbwm.gov.uk

Follow us on Twitter: [4]@RBWM

Like us on [5]Facebook

 

 

 

 

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Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywVivek Yadav mewngofnodwch a gadael i bawb wybod.