Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywVivek Yadav mewngofnodwch a gadael i bawb wybod.

School software suppor

Vivek Yadav made this Rhyddid Gwybodaeth request to Bolton Metropolitan Borough Council

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Dear Bolton Metropolitan Borough Council,
Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

Vivek Yadav

Freedom Of Info, Bolton Metropolitan Borough Council

1 Atodiad

Important:- During this pandemic you may experience understandable delays
when making information requests. Please bear with us during this period.
Dear Vivek Yadav,

We acknowledge with thanks your request for information held by Bolton
Council received at this office on 03 September 2020.

This request will be considered under the Freedom of Information Act 2000
and may take up to 20 working days to be processed (although we will
endeavour to provide the information as quickly as possible).

Please be advised that if an exemption applies to the information that you
have requested, the statutory period may be exceeded in accordance with
the provisions of the act.

Please retain the reference number RFI 006371 for any future enquiries
regarding this matter.

Many thanks,

The Information Governance Team

1^st Floor, Town Hall, Bolton, BL1 1RU

 

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http://www.bolton.gov.uk/

Freedom Of Info, Bolton Metropolitan Borough Council

1 Atodiad

Dear Vivek Yadav

 

Request for information under the Freedom of Information Act 2000

 

The council has considered your request which was received on 3^rd
September 2020 and our response is shown below.

 

You requested;

 

1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?

Bolton Schools ICT (BSICT) provide a traded SLA service to subscribing
schools

 

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:

a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?

b) When did the current arrangement begin and when it will finish
(including any extensions)?

c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?

BSICT provides support for Capita SIMS and FMS, licencing is via an annual
direct contract

 

3. How many schools do you provide MIS support services to, and:

a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?

b) How does this break down by MIS provider?

c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?

BSICT provide support to 109 schools for Capita SIMS / FMS to subscribing
schools

 

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):

a) 1st line support

b) 2nd line support

c) 3rd line support

d) Implementations

e) Data audits / cleansing

f) Regulatory / census submissions

g) Server management

h) Main data hosting

i) Data backup

j) User training

k) Provide templates / configuration

l) Analysis of data / insight services

m) Resale of the software to schools (on a commission basis)

n) Hosting or arranging local user group meetings / events

BSICT provide a comprehensive MIS support under our SLA package including
the majority of the elements

 

5. What was your total traded services income from schools (for all
servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?

Bolton Council has considered the above two elements of your request
(Questions 5 and 6) and feels that the information you request is exempt
from disclosure under the Freedom of Information Act 2000 (“the Act”). 
Section 17 of the Act provides that when refusing a request, Bolton
Council must provide a notice which (a) states that fact, (b) specifies
the exemption in question, and (c) states (if that would not otherwise be
apparent) why the exemption applies.

 

In this case, we consider that the exemption under section 43(2) of the
Act applies to this information.  Section 43(2) provides an exemption to
the release of information if its disclosure would, or would be likely to,
prejudice the commercial interests of any person (including the public
authority holding it).

 

In making the decision to withhold information, and as per guidance from
the Information Commissioner’s Office (ICO), the Council has considered
the prejudice test.  It should be noted that release of information under
the Act cannot be viewed in the context of a limited disclosure to the
applicant, it should be considered as an applicant blind release into the
public domain.

 

The withheld information clearly relates to a commercial activity
(provision of school software and support) and the pricing information
which school pay the council for this service. The activity is conducted
in a competitive environment as the council competes with private
companies to secure this service to schools. Therefore, the nature of the
requested information falls within the scope of the exemption under
Section 43(2).

 

We consider that to release the information requested could potentially
prejudice the councils commercial interests. If schools who the council
are in a business relationship understood, we were sharing their financial
arrangements without their consent it may result in a loss of trust and
affect their decision to do business with us in the future as it could be
deemed that the council could not keep their financial information
confidential.

 

Release of this information could also be used by a third party to target
council clients potentially hindering the councils ability to compete in
this commercial arena so reducing monies generated. A further
consideration is that these private companies with which the Council must
compete for this provision are not subject to the Freedom of Information
Act 2000.  As such, if the Council was to begin to release details of such
arrangements into the public domain, it is considered that schools could
be more likely to choose to employ the services of private companies in
order that their finances were not subject to this type of public
scrutiny, thus prejudicing the Council’s ability to compete for work on a
level playing field.

 

The council acknowledge that the figures requested apply to total values,
as opposed to individual schools spend. This in isolation may not be
considered to pose a commercial prejudice which could suggest disclosure
of the requested information. However, this data when used in conjunction
with other information likely to come into your possession such as through
further Freedom of Information Requests could prove to be an invaluable
resource in any future procurement exercise and thus provide a commercial
prejudice.

 

We have also considered the public interest test in relation to this
request. Whilst there is a clear public interest in appropriate
transparency and fairness of Council processes, and that monies are being
collected effectively for services that we provide. There is also a public
interest in consumers and other businesses being aware that other
organisations are operating responsibly.

 

However, there is also a clear public interest in the Council being
afforded the opportunity to maximise income generation, particularly in
the current financial climate, when other funding streams are being
reduced.  

The council feels that this interest is outweighed by the public interest
in the councils ability to secure maximum value for its services and
continuing to maintain an income stream

 

We therefore believe that the balance of public interest lies in
withholding the exempt information.

In accordance with the Act, this email constitutes a Partial Refusal
Notice for the above elements of your request.

 

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?

None, therefore this information is not held

 

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?

Not applicable

 

 

As per the Information Commissioners Office’s Freedom of Information Code
of Practice, should you disagree with our decision, you may appeal within
40 working days of this email to:

The Borough Solicitor, Bolton Council, Town Hall, Bolton, BL1 1RU

Email: [1][email address]

 

Should you further disagree with the decision following the appeal you may
wish to contact the Information Commissioner:

 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF

[2]www.ico.org.uk

Tel: 0303 123 1113

 

 

Yours sincerely

 

The Information Governance Team

Town Hall, Bolton, BL1 1RU

 

 

 

 

 

 

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywVivek Yadav mewngofnodwch a gadael i bawb wybod.