School software suppor

Vivek Yadav made this Rhyddid Gwybodaeth request to Oldham Metropolitan Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Oldham Metropolitan Borough Council,
Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

Vivek Yadav

Information Manager, Oldham Metropolitan Borough Council

Dear Sir/ Madam,

I acknowledge with thanks your request for information; this request has been considered as a request under the Freedom of Information Act 2000.

As such, your request may take up to 20 working days to be processed and has been passed on to an appropriate officer.

The Information Commissioner’s Office has recognised the unprecedented challenges all are facing during the coronavirus (COVID-19) pandemic and that people may experience delays when making requests for information during the pandemic.
Please be aware that your response may not be complete in whole or in part. This is due to government wide measures to prevent the spread of COVID-19. Oldham Council is currently handling a large volume of business-critical work aimed towards the protection and safeguarding of residents during the COVID-19 outbreak, and as such the business area may not be able to respond to your request within the expected timeframe or provide full information for the completion of your request.
If you have any comments or questions in the meantime, please direct them to [email address]

Please be advised that if an exemption applies to the information that you have requested, the statutory period may be exceeded in accordance with the provisions of that Act.

Should you have any queries, please contact:  [Oldham Council request email]

Yours faithfully,

Information Management Team
Oldham Council
Level 14
Civic Centre
West Street
Oldham   OL1 1UL

[email address]

dangos adrannau a ddyfynnir

Adrian Calvert, Oldham Metropolitan Borough Council

Dear Sir/Madam,

In answer to your questions

1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority: We
provide no traded services for school improvement or MIS management.

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with: We do not hold any support
contracts or accreditations.

3. How many schools do you provide MIS support services to:  Zero

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers): N/A see earlier
answers

5. What was your total traded services income from schools (for all
services) in 2018/19 and 2019/20?: N/A see earlier answers

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20? N/A see earlier answers

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)? N/A see earlier answers

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation? N/A see
earlier answers

Kind regards

Adrian Calvert

dangos adrannau a ddyfynnir