Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywVivek Yadav mewngofnodwch a gadael i bawb wybod.

School software suppor

Vivek Yadav made this Freedom of Information request to Achieving for Children

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Vivek Yadav to read a recent response and update the status.

Dear Achieving for Children,

This is in relation to schools in the Kingston-on-Thames Local Authority
- Kingston LA suggested that we resubmit to AfC.

So submitting the same here to you, can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

Vivek Yadav

AfC Freedom of Information and Subject Access Requests, Achieving for Children

Dear Mr Yadav,
Thank you for contacting us with your Freedom of Information request for
Kingston upon Thames.This request is now being processed. 
We will endeavour to provide you with a response to your query within 20
working days, in accordance with the Freedom of Information Act 2000.
Yours sincerely,
Lisette Cockell
Information Governance Support 
.
Business Services and Transformation
  
Email: [1][Achieving for Children request email]
Achieving for Children
42 York Street, Twickenham, TW1 3BW
[2]http://www.achievingforchildren.org.uk/

References

Visible links
1. mailto:[Achieving for Children request email]
2. http://www.achievingforchildren.org.uk/

AfC Freedom of Information and Subject Access Requests, Achieving for Children

Dear Mr Yadav, 
Your Freedom of Information request for Kingston upon Thames has now been
considered. Please see our response below. I apologise for the delay and
for any inconvenience this may have caused.
Request
1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which? 
2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider: 
a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?
b) When did the current arrangement begin and when it will finish
(including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and: 
a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers): 
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all
services) in 2018/19 and 2019/20? 

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20? 
7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)? 

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation? 
Response
1. Yes, we provide traded services
2. None
3. None
4. Not applicable
5. This information has been withheld under Section 43(2) of the Freedom
of Information Act 2000 as commercially sensitive. Please see below for a
full explanation of this decision. 
6. Not applicable
7. Primary £47.55 (£11.01 + £11.97 + £24.57)
Secondary £11.01
8. None
We have not disclosed the figure for question 5 as we have determined that
to do so would prejudice Achieving for Children's commercial interests. A
commercial interest relates to a person’s ability to
participate competitively in a commercial activity. The disputed
information concerns Achieving for Children's income from providing traded
services to schools in the borough of Kingston upon Thames.
Disclosure of the information requested would be commercially prejudicial
and compromise our position in regards to offering services to schools by
revealing this information to competitors. As a Community Interest Company
we generate revenue from the provision of support services to schools. If
we were to make public the income derived from this enterprise it then
creates the possibility for competing providers to use this information to
make their offer more appealing on grounds of cost. We are satisfied that
the information is commercial in nature and that disclosure would be
likely to prejudice Achieving for Children in a commercial environment.
Therefore the disputed information falls within the scope of the
exemption.
Public interest test
Section 43 (2) is subject to the public interest test.  We have considered
the public interest factors involved.
Public interest factors in favour of disclosure:
We appreciate that there is a public interest in the general principles of
transparency and accountability. More specifically there is a public
interest in understanding the income received by Achieving for Children in
return for provision of specific services.  Disclosure of this information
would ensure complete transparency and demonstrate Achieving for Children
is achieving value for money.
Public interest factors in favour of maintaining the exemption:
As explained above disclosure of the disputed information would be likely
to cause actual prejudice to the commercial interests of Achieving for
Children and hinder our ability to generate income, which in turn would
negatively affect our ability to provide services for the local authority.
  
Balance of public interest factors
We appreciate there is public interest in the general principles of
accountability and transparency. There is also a specific public interest
in ensuring we are achieving value for money. However this needs to be
weighed against the public interest in avoiding any unwarranted prejudice
to commercial interests of Achieving for Children.
In this case Achieving for Children's income is published in its [1]Annual
Report, with a breakdown into the sectors from where this is derived. This
to some extent satisfies the public interest in knowing how much income is
received from this general activity . Disclosing the specific amount
received for traded services would disadvantage Achieving for Children's
ability to generate income and is therefore not in the public interest.
On balance we find that due to the likelihood of harm to both Achieving
for Children’s commercial interests that the public interest in the
maintaining the exemption outweighs the public interest in disclosure of
the withheld information.
This letter therefore acts as a partial Refusal Notice. You have the right
of appeal against the decision.  If you wish to appeal please set out in
writing your grounds of appeal and send to:
[2][Achieving for Children request email]
If you are dissatisfied with the outcome of the internal appeal you may
appeal further to the Information Commissioner’s Office.
Yours sincerely,
Lisette Cockell
Information Governance Support 
Business Services and Transformation
  
Email: [3][Achieving for Children request email]
Achieving for Children
42 York Street, Twickenham, TW1 3BW
[4]http://www.achievingforchildren.org.uk/

References

Visible links
1. https://www.achievingforchildren.org.uk/...
2. mailto:[Achieving for Children request email]
3. mailto:[Achieving for Children request email]
4. http://www.achievingforchildren.org.uk/

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywVivek Yadav mewngofnodwch a gadael i bawb wybod.