Dear Scottish Ambulance Service,

Under the Freedom of Information Act, please provide the following information on rostering suppliers currently implemented at your organisation as well as the staff group they are implemented for (Nursing and HCAs, Medical & Dental, AHPs, Scientific, Estates and Facilities, Admin & Clerical)

1a. Rostering Supplier
1b. Contract Start Date
1c. Contract End Date
1d. Annual Cost 17/18
1e. What framework was used to procure the supplier?
1f. What is the exit cost for leaving the framework the supplier was contracted from?
1g. What percentage of workforce are rostered on the system?
1h. Can staff self-roster on your platform?
1i. What percentage of rostered shifts are self-rostered?
2. Is the rostering system hosted:
2a. On-premise
2b. Supplier private cloud
2c. Microsoft Azure
2d. AWS (Amazon Web Services)
3a. Does the rostering system have an open API?
3b. If yes to the above question, is it a bi-directional (two-way) interface?
3c. What other 3rd party systems does the rostering application currently integrate to?
4. Does the rostering system integrate to ESR?
5a. Are API's offered as part of the standard service/solution with your 3rd party provider or are these an additional fee?
5b. If API's are an additional cost, what is the annual cost for API's from your rostering supplier?

Please answer the following questions on effective rostering/optimisation?
6a. Do you use a rostering management information tool to ensure you are rostering effectively?
6b. If yes, who is the supplier?
6c. What is the contract start date?
6d. What is the contract end date?
6f. What is the annual cost 17/18 for this service?

Yours faithfully,
James Allen