Risk assessment in casework

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Dear Parliamentary and Health Service Ombudsman,

1. Please provide "ANNEX A" as referred to in the PHSO Risk assessment in casework - http://intranet.opca-hsc.com/casework/11...

2. Can you provide the number of PHSO cases risk rated "low", "medium" and "high"
for 2012, 2013, 2014, 2015 (currently) or if you cannot break the data down by year, a total for each risk category?

Yours faithfully,

[name removed] [name removed]

foiofficer@ombudsman.org.uk, Parliamentary and Health Service Ombudsman

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foiofficer, Parliamentary and Health Service Ombudsman

1 Attachment

PROTECT

Dear Ms [name removed]

 

Thank you for your email of 23 February 2015 in which you requested
information in the following terms:

 

1. Please provide "ANNEX A" as referred to in the PHSO Risk assessment in
casework -
[1]http://intranet.opca-hsc.com/casework/11...

2. Can you provide the number of PHSO cases risk rated  "low", "medium"
and "high"
for 2012, 2013, 2014, 2015 (currently) or if you cannot break the data
down by year, a total for each risk category?

 

Please find the information you have requested attached to this email. 
Please also note that the material relating to part 1 of your request
(Annex A) is no longer in use, and as such is marked as void on the
documents attached.

 

If you have any questions or would like to ask for a review of my decision
you can write to me at [2][email address].

 

Regards

 

David Thomas

FOI/Data Protection Officer

Parliamentary and Health Service Ombudsman

E: [3][email address]

W: [4]www.ombudsman.org.uk

 

 

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References

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1. http://intranet.opca-hsc.com/casework/11...
2. mailto:[email address]
3. mailto:[email address]
4. http://www.ombudsman.org.uk/
http://www.ombudsman.org.uk/

Dear foiofficer,

Thank you for the information
- 93 high risk cases in 2015 (and we are only in March) - compared to 11 for the whole of 2014 ?

Yours sincerely,
[name removed] [name removed]

foiofficer@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk