Dear Enfield Council,
Please could you share a copy of your email retention and deletion policies and procedures?
Also, any information that could help answer the following questions would be appreciated:
a) What retention periods have you set for mailboxes, if any?
b) What retention periods have you set for emails in outlook, if any?
c) How do you know which email, while in outlook, is to be deleted and when?
d) How do you delete emails in outlook that are due for destruction?
e) Are your users allowed to move emails from outlook to other systems? And if yes, what guidance do you have for them, if any?
Please ignore questions a to e, if you do not use Outlook/Exchange.
José da Silva
Dear José da Silva,
Thank you for making a request for information to the London Borough of
Enfield on 7^th June 2022.
We are aiming to respond to your request within 20 working days and will
let you know if we hold the information you requested and if we can
release it under the Freedom of Information Act 2000.
We are now making an initial assessment of your request and we will
contact you if any clarification is needed.
If you have any queries regarding your request, please contact us at
[Enfield Council request email] quoting your reference CRM FOI
Complaints and Information Team
Email: [Enfield Council request email]
Dear José da Silva,
Thank you for your Freedom of Information request received 7^th June 2022.
Please find the response to your request below.
If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:
Complaints and Access to Information Team
Email – [Enfield Council request email]
Please remember to quote the reference number above in any future
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
DS Governance Team.
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