Responsive Maintenance procurement for housing stock
Dear Warwick District Council,
Please find below a request for information under freedom of information. My contact details can be found below and my preferred method of information delivery is email.
All questions relate to the procurement of responsive maintenance for your social housing stock
• What is the name of the person who is currently in charge of responsive maintenance contract procurement?
• What is their Job title?
• At what address are they based?
• How many houses are in your current stock?
• Are responsive maintenance needs within your housing stock, currently met by a Direct Labour Organisation?
• If yes, what percentage of responsive maintenance work do they undertake?
• Are there any external contracts in place that support the DLO?
• If yes, what are they for? (Voids, day to day, gas, electrical).
• Are responsive maintenance tenders for day to day, voids, gas and electric tendered out as separate contracts (please specify if grouped together) or as one responsive maintenance contract?
• For each contract for responsive maintenance please can you confirm the following:
o The renewal date
o The bid process start date
o The term of the contract
o The contract annual value (for the last contract tendered if necessary)
o Who the current contract holder is
o If there is a framework in place
If yes, how many firms are on this, who operates on this and is it a contract specific framework or a framework for all responsive maintenance contracts, framework value
o Do you use a procurement consortium
If yes, who
Should you with for further clarification around this, please do not hesitate to contact me.
Kind regards
Vicki Ball
Thank you for your recent email, it has reached the corporate email
address at Warwick District Council. We will respond to or forward your
enquiry to the relevant department within 5 working days. If your enquiry
is of an urgent nature please phone the Warwickshire Direct Customer
Service Centre:
Customer Service Centre opening hours - 8:00 to 19:00 (Mon to Thurs), 8:00
to 18:00 (Fri) & 9:00 to 13:00 (Sat)
If you know the service you require, please use the direct numbers listed
below:
* COUNCIL TAX & BENEFITS - 01926 412466
* PLANNING - 01926 412717
* HOUSING - 01926 412828
* YOUR NEIGHBOURHOOD (Recycling & Refuse, Parks & Trees, Public
Toilets, Street Name Plates & Rural Lighting) - 01926 412464
* ROADS, PARKING & TRANSPORT- 01926 412456
* BUSINESS (Business Rates, Licensing, Town Centre Management) - 01926
412496
* YOUR COUNCIL (Electoral Information, Councillor & Committee
Information, Job Vacancies) - 01926 412656
* ENVIRONMENT (Pest Control, Food and Occupational Safety & Health,
Needles & Syringes) - 01926 412498
If you are unsure which service you require, please phone the main
switchboard on 01926 410410
OUT OF HOURS EMERGENCIES
* Council housing repair emergencies - 01926 412828
* Dangerous buildings/structures- 07881 787528
* Environmental Health – 07500 973886 (9am-6pm Saturday, Sunday and
bank holidays only)
* Lifeline service - 01926 339577
Regards -
Warwick District Council
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Good afternoon
Thank you for your recent email, I can confirm that your enquiry has today been forwarded to the relevant department/person.
Regards -
Warwick District Council
Email: [Warwick District Council request email]
Please don't print this e-mail unless you really need to.
________________________________________
From: Vicki Ball [[FOI #112401 email]]
Sent: 03 April 2012 10:56
To: contactus
Subject: Freedom of Information request - Responsive Maintenance procurement for housing stock
Dear Warwick District Council,
Please find below a request for information under freedom of
information. My contact details can be found below and my preferred
method of information delivery is email.
All questions relate to the procurement of responsive maintenance
for your social housing stock
• What is the name of the person who is currently in charge of
responsive maintenance contract procurement?
• What is their Job title?
• At what address are they based?
• How many houses are in your current stock?
• Are responsive maintenance needs within your housing stock,
currently met by a Direct Labour Organisation?
• If yes, what percentage of responsive maintenance work do they
undertake?
• Are there any external contracts in place that support the DLO?
• If yes, what are they for? (Voids, day to day, gas, electrical).
• Are responsive maintenance tenders for day to day, voids, gas and
electric tendered out as separate contracts (please specify if
grouped together) or as one responsive maintenance contract?
• For each contract for responsive maintenance please can you
confirm the following:
o The renewal date
o The bid process start date
o The term of the contract
o The contract annual value (for the last contract tendered if
necessary)
o Who the current contract holder is
o If there is a framework in place
If yes, how many firms are on this, who operates on this and is
it a contract specific framework or a framework for all responsive
maintenance contracts, framework value
o Do you use a procurement consortium
If yes, who
Should you with for further clarification around this, please do
not hesitate to contact me.
Kind regards
Vicki Ball
-------------------------------------------------------------------
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Dear Ms Ball
Thank you for your request for information which I acknowledge was
received by the District Council on 3 April 2012.
Your request is currently being considered. If the District Council is
able to provide you with the information you have requested, then under
the Freedom Of Information Act you are entitled to receive it within 20
working days.
For your information, the FOI Act defines a number of exemptions which may
prevent release of some or all of the information you have requested. The
District Council will assess your information request in light of the
exemptions. If exemptions do apply, then the District Council may decide
not to release all, or part, of the information you have requested. You
will be informed if this is the case.
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken by the District
Council as to whether to release the information to you. You will be kept
informed if this is the case.
The District Council will not charge a fee to provide you with the
information you have requested, provided the cost of dealing with your
request is less than £450. If it appears likely that your request will
cost more than £450 to deal with then I will write to you again asking if
you are willing to pay the fees incurred, and setting out clearly what
those fees will be, in accordance with the FOI Act.
If you have any queries or should you wish to make a complaint about the
manner in which your request is being dealt with then please do not
hesitate to contact me at the above address in the first instance. Any
complaints will be dealt with under the Council’s corporate complaints
procedure.
Further information about your rights under the Freedom of Information
Act, is available from the Information Commissioner’s Office (01625 545
700) or [1]www.informationcommissioner.gov.uk, and on the District
Council’s website.
Yours sincerely
Graham Leach
Civic & Committee Services Manager and
Deputy Monitoring Officer - Warwick District Council
Tel: 01926 456114 ext. 3375
Fax: 01926 456121
[2]www.warwickdc.gov.uk
Please do not print this email.
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Dear Warwick District Council,
I have yet to receive any information regarding my request, which is now overdue. You have stated the request had been received and would be responded to. Can you please update me on the situation and provide the information requested.
Yours sincerely,
Vicki Ball
Dear Ms Ball
FOI Request – Responsive Maintenance Procurement for Housing Stock
Warwick District Council has considered your request for information and
below I have answered you questions.
· What is the name of the person who is currently in charge of
responsive maintenance contract procurement?
Mr A White
· What is their job title?
Property Manager
· At what address are they based?
Warwick District Council, Riverside House, PO Box 2175, Milverton Hill,
Leamington Spa, CV32 5QE
· How many houses are in your current stock?
5608
· Are responsive maintenance needs within your housing stock,
currently met by a Direct Labour Organisation?
No
· If Yes, what percentage of responsive maintenance work do they
undertake?
N/A
· Are there any external contracts in place that support the DLO?
N/A
· If yes, what are they for?
N/A
· Are responsive maintenance tenders for day to day, voids, gas
and electric tendered out as separate contracts?
Yes
· For each contract for responsive maintenance please can you
confirm the following.....:
Contracts which cover housing maintenance (including general maintenance,
plumbing, electrical etc.) for homes rented out by the local authority are
due for renewal 2013.
· The current contract holders are:
Routine Repairs and Maintenance Contract – Ian Williams
Gas Contract - Heateam
Electrical Contract – EM & I
· The bid process start date
Pre-qualification stage – 1^st June 2012 / Tender Stage – 31^st August
2012
· Term of the contract
5 years with renewal options for further terms
· Is there a framework in place?
No
· Do you use a procurement consortium
No
Your request for information regarding the price of the contract has been
considered and unfortunately the District Council is unable to comply with
it.
After due consideration, the District Council considers that the public
interest in with holding the information outweighs the public interest in
disclosing it..
In accordance with section 17 of the Freedom of Information Act 2000
please treat this letter as a Public Interest Refusal Notice.
The exemption applied is Section 43 of the Freedom of Information Act
2000.
This exemption applies because the disclosure of the value of the contract
could prejudice the future financial affairs of the Council’s contractors
in tendering for works. In addition to this it could also prejudice the
Council’s position for future contracts and relationship with contractors
for information they would consider confidentially submitted to the
Council in good faith.
However, the District Council does recognise that there are argument(s) in
favour of disclosure which are as follows and feel that a basic level of
information could be disclosed. For that reason the total repairs budget
in respect of the above contracts for Council properties is £2,787,200.00.
You have the right to request that the District Council carry out an
internal review if you are not satisfied with the way your request was
dealt with or wish to appeal the decision. A request for an internal
review should be made in writing and addressed to me at the address
above. All requests for an internal review will be dealt with under the
District Council’s internal review procedure.
If you are not satisfied with the outcome of the internal review you may
appeal to the Information Commissioner’s Office, at the following address:
FOI Compliance Team
(complaints)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Yours sincerely
Abigail Hay
Business Support Manager
Housing and Property Services
Warwick District Council
PO Box 2175
Milverton Hill
Leamington Spa
CV32 5QE
Tel: 01926 456044
Email: [1][email address]
Website: [2]www.warwickdc.gov.uk/WDC/Housing/
References
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Dear Ms Ball
Please find a copy of the response document attached.
Regards
Lesley Dury
Committee Services Officer
Warwick District Council
Tel: 01926 456114 ext. 3377
Fax: 01926 456121
www.warwickdc.gov.uk
Please
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