Residential properties transferred to The Thirteen Group in 2010.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Thirteen Group fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Thirteen Group,

In the spirit of making requests easier for you to facilitate, I would like to know how many properties were transferred over to The Thirteen Group from Stockton On Tees borough council in 2010 please.

Thank you in advance.

Yours faithfully,

Peter Smith

Customer Services, Thirteen Group

Thank you for contacting Thirteen, if you are requesting a repair please
register with our self-service portal using the following link.

[1]https://selfservice.thirteengroup.co.uk  

 

You will need your tenancy number which can be found on any rent letter or
your rent payment card.

 

If you require your tenancy number please continue to send an email, our
customer service advisors will then respond with your number within 24
hours.

 

Once registered for our self-service portal you can report a repair, view
and manage your rent account and also manage your tenancy 24/7.

 

However, if you are requesting an emergency repair please call 0300 111
1000.

 

Customer Services



E  [email address]
www.thirteengroup.co.uk

Thirteen is the trading name for Thirteen Housing Group, Northshore, North
shore Road, Stockton-on-Tees, TS18 2NB, a charitable Community Benefit
Society registered under the Co-operative and Community Benefits Societies
Act 2014 with registered number 7522 and registered with the Homes and
Communities Agency as a Registered Provider number L4522 VAT Reg No.
918548295

Thirteen does not accept responsibility for any errors or omissions that
are present in this message, or any attachment, that have arisen as a
result of e-mail transmission. If verification is required, please request
a hard-copy version.

Internet communications cannot be guaranteed to be secure or error-free.
Information could be intercepted, corrupted, lost, destroyed, arrive late,
be incomplete, or contain viruses. Thirteen has taken every reasonable
precaution to minimise the risk or virus infection and does not accept
liability for any loss or damage sustained as a result of software viruses
attached to the e-mail during transmission and advise you to carry out
your own virus checks.

References

Visible links
1. https://selfservice.thirteengroup.co.uk/ Ctrl+Click or tap to follow the link
https://selfservice.thirteengroup.co.uk/

Lyndsey Marron, Thirteen Group

Dear Mr Smith

 

I am writing with reference to your email dated 16^th May 2018 in relation
to the above. As Thirteen is not a public body and has charitable status
it is not subject to the Freedom of Information Act. Therefore we will not
supply the requested information.

 

Kind Regards

 

Lyndsey Marron

 

Lyndsey Marron
Compliance Business Partner (Data)



E  [email address]
www.thirteengroup.co.uk

Thirteen is the trading name for Thirteen Housing Group, Northshore, North
shore Road, Stockton-on-Tees, TS18 2NB, a charitable Community Benefit
Society registered under the Co-operative and Community Benefits Societies
Act 2014 with registered number 7522 and registered with the Homes and
Communities Agency as a Registered Provider number L4522 VAT Reg No.
918548295

Thirteen does not accept responsibility for any errors or omissions that
are present in this message, or any attachment, that have arisen as a
result of e-mail transmission. If verification is required, please request
a hard-copy version.

Internet communications cannot be guaranteed to be secure or error-free.
Information could be intercepted, corrupted, lost, destroyed, arrive late,
be incomplete, or contain viruses. Thirteen has taken every reasonable
precaution to minimise the risk or virus infection and does not accept
liability for any loss or damage sustained as a result of software viruses
attached to the e-mail during transmission and advise you to carry out
your own virus checks.

Dear Lyndsey Marron,

Lindsay Minns told me that the only reason my previous request was unanswered was because it would take too much time to do so. Hence this simple request. Please find the link below that shows her original response.

https://www.whatdotheyknow.com/request/a...

So this request won't take long to facilitate, and because you're trying to open, please can I have the answer?

Yours sincerely,

Peter Smith