Requirement to install Adobe software to view public information

Karin Mabberley made this Rhyddid Gwybodaeth request to Y Gorfforaeth Ddarlledu Brydeinig

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Y Gorfforaeth Ddarlledu Brydeinig Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear British Broadcasting Corporation,

Given that modern web browsers such as Firefox, Chrome and Edge, most webmail and email clients and countless other applications, including Microsoft Word, can all open PDF documents, kindly explain why public domain information linked from this page
is only accessible to users of Adobe Reader.

Also please clarify
What is the nature of the BBCs relationship with Adobe?
Did the BBC ask for or receive any payment from Adobe connected with the decision to restrict public information on the TVL website to users of the Adobe product?
Please provide copies of any and all correspondence or technical documentation that relates to the decision and the reasons behind it.

Yours faithfully,

Karin Mabberley

FOI Enquiries, Y Gorfforaeth Ddarlledu Brydeinig

1 Atodiad

Dear Karin Mabberley


Thank you for your request for information under the Freedom of
Information Act 2000, as detailed in your email. Your request was received
on the 16/03/2018.  We will deal with your request as promptly as
possible, and at the latest within 20 working days. If you have any
queries about your request, please contact us at the address below.


The reference numbers for your requests is RFI20180495.


Kind regards,



Information Rights


BBC Freedom of Information

BC2 A4, Broadcast Centre

201 Wood Lane

London W12 7TP



Email: [2][BBC request email]


Tel: 020 8008 2882





dangos adrannau a ddyfynnir

FOI Enquiries, Y Gorfforaeth Ddarlledu Brydeinig

2 Atodiad

Dear Karin Mabberley


Please find attached the response to your request for information,
reference RFI20180495.


Yours sincerely


BBC Information Policy and Compliance

Room BC2 A4

Broadcast Centre

White City


W12 7TS



Website: [1]

Email: [2]mailto:[BBC request email]


[3]Description: Description: \\BBCFS2025\UserData$\myrien01\Documents\My



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1. file:///tmp/
2. mailto:[BBC request email]