Requirement on Trusts / CCGs to offer alternatives to patients waiting over six months for elective treatment

George Donald made this Rhyddid Gwybodaeth request to Basildon and Thurrock University Hospitals NHS Foundation Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Roedd y cais yn llwyddiannus.

Dear Basildon and Thurrock University Hospitals NHS Foundation Trust,

In the 'NHS Operational Planning and Contracting Guidance 2019/20' there is a new requirement on NHS Trusts and CCGs as follows:

"Patients will continue to have choice at the point of referral and for 2019/20 new local arrangements must be put in place so that anyone who has been waiting for six months or longer must be specifically contacted by the provider on whose waiting list they appear or by the responsible CCG and given the option of faster treatment at an alternative provider."

Please provide the folloing information:
1 - Is this new requirement included in your patient access policy? Please provide a copy of your current patient access policy.
2 - Do you record compliance against this new requirement?
3 - How many patients have been offered faster treatment at an alternative provider in the three months of 2019/20 Quarter 1?
4 - How many patients have accepted a transfer to an alternative provider in the three months of 2019/20 Quarter 1?
5 - What action are you taking to deal with the backlog of referrals over 26 weeks?

Yours faithfully,

George Donald

FOI, Basildon and Thurrock University Hospitals NHS Foundation Trust

Dear Mr Donald,

Freedom of Information Act Request Acknowledgment

Thank you for contacting the Freedom of Information Office at Basildon and Thurrock University Hospitals NHS Foundation Trust. We confirm that we have received your correspondence.

Your request below is being considered and you will receive a response within the statutory timescale of 20 working days following the date on which the request was received, as defined by the Act, subject to the information not being covered by an exemption or containing reference to a third party.

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If you have made a request for information held by the Trust - we will contact you as soon as possible if we need any further information to enable us to answer your request. If we don't need any further information we will respond to you within the statutory timescale of 20 working days following the date on which the request was received.

If you have any further queries or concerns then please do not hesitate to contact us.

With best regards,

Alan Larn.

Alan Larn | communications officer (Freedom of Information) |
Communications Department
Basildon and Thurrock University Hospitals NHS Foundation Trust | Nethermayne | Essex | SS16 5NL
01268 524900 ext 2992
[Basildon and Thurrock University Hospitals NHS Foundation Trust request email]

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FOI, Basildon and Thurrock University Hospitals NHS Foundation Trust

1 Atodiad

Dear Mr Donald,

Thank you for your Freedom of Information request dated 06 July 2019, which has been handled under the Freedom of Information Act 2000 (FOIA).

Your request and our responses are as follows:

In the 'NHS Operational Planning and Contracting Guidance 2019/20' there is a new requirement on NHS Trusts and CCGs as follows:

"Patients will continue to have choice at the point of referral and for 2019/20 new local arrangements must be put in place so that anyone who has been waiting for six months or longer must be specifically contacted by the provider on whose waiting list they appear or by the responsible CCG and given the option of faster treatment at an alternative provider."

Please provide the folloing information:

1 - Is this new requirement included in your patient access policy? Please provide a copy of your current patient access policy.

Response - The joint access policy is currently under development by the Mid and South Essex University Hospitals Group, of which this trust is a member, and will be issued when it has been completed and ratified. This trust's current policy is attached to this message.

2 - Do you record compliance against this new requirement?
3 - How many patients have been offered faster treatment at an alternative provider in the three months of 2019/20 Quarter 1?
4 - How many patients have accepted a transfer to an alternative provider in the three months of 2019/20 Quarter 1?

Response - These questions are not applicable, as the MSE group does not currently have an agreed process with local commissioners in place. We are working with Commissioners to address this.

5 - What action are you taking to deal with the backlog of referrals over 26 weeks?

Response - This trust is committed to reducing our long waits for patients, with our focus on improving outpatient clinic utilisation, reducing our DNA (did not attend the appointment) rates with the use of text reminders and increasing the use of referral triage with advice and guidance. The Trust has developed a plan to mitigate the risk of 52 week breaches within this financial year.

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Kind regards,

Alan Larn.

Alan Larn | communications officer (Freedom of Information) | Communications Department Basildon and Thurrock University Hospitals NHS Foundation Trust | Nethermayne | Essex | SS16 5NL
01268 524900 ext 2992
[Basildon and Thurrock University Hospitals NHS Foundation Trust request email]

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