Request to understand the volume of correspondences that the FCA receives or processes

The request was refused by The Financial Conduct Authority.

Inspector Clouseau

Dear The Financial Conduct Authority,

Can you please confirm how many of the following you received for tax years 15/16, 16/17 & 17/18:

Complaints
Data protection requests
Freedom of information requests
Questions from parliament
Correspondences from ministers
Other correspondences

Yours faithfully,

Inspector Clouseau

The Financial Conduct Authority

Thank you for e-mailing the Financial Conduct Authority's Information Access Team. This is an automatic acknowledgement to tell you we have received your email safely. Please do not reply to this email. We will be in touch in due course.

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This communication and any attachments contain information which is confidential and may be subject to legal privilege. It is for intended recipients only. If you are not the intended recipient you must not copy, distribute, publish, rely on or otherwise use it without our consent. Some of our communications may contain confidential information which it could be a criminal offence for you to disclose or use without authority. If you have received this email in error please notify [email address] immediately and delete the email from your computer. Further information on the classification and handling of FCA information can be found on the FCA website (http://www.fca.org.uk/site-info/legal/fc...).

The FCA (or, if this email originates from the Payment Systems Regulator Limited, the FCA on behalf of the Payment Systems Regulator Limited / the Payment Systems Regulator Limited) reserves the right to monitor all email communications for compliance with legal, regulatory and professional standards.

This email is not intended to nor should it be taken to create any legal relations or contractual relationships. This email has originated from the Financial Conduct Authority (FCA), or the Payment Systems Regulator Limited.

The Financial Conduct Authority (FCA) is registered as a limited company in England and Wales No. 1920623. Registered office: 25 The North Colonnade, Canary Wharf, London E14 5HS, United Kingdom

The Payment Systems Regulator Limited is registered as a limited company in England and Wales No. 8970864. Registered office: 25 The North Colonnade, Canary Wharf, London E14 5HS, United Kingdom

Switchboard 020 7066 1000

Web Site http://www.fca.org.uk (FCA); http://www.psr.org.uk (the Payment Systems Regulator Limited)

Freedom of Information, The Financial Conduct Authority

Our ref: FOI6089

 

Dear Sir

 

Freedom of Information : Right to know request

 

Thank you for your request for information under the Freedom of
Information Act 2000 (the Act), made on Tuesday 6^th November 2018, for
the following information:

 

“Can you please confirm how many of the following you received for tax
years 15/16, 16/17 & 17/18:

 

Complaints

Data protection requests

Freedom of information requests

Questions from parliament

Correspondences from ministers

Other correspondences”

 

Section 8(1) of the Act stipulates that a request for information must:

 

 a. be in writing;
 b. state the name of the requester and provide an address for
correspondence; and
 c. describe the information being requested.

 

While you have made a request in writing and provided an email address for
correspondence and described the information requested, you have not
provided your full name. The Information Commissioner’s guidance to
organisations states “For a request to be valid, the requester must
provide enough of their real name to give anyone reading that request a
reasonable indication of their identity. Any variation of the requester’s
title or first name combined with their surname (e.g. Mr Smith or John
Smith) will be sufficient to meet this requirement. However, a first name
or surname provided in isolation, or a set of initials, will not”.

 

Further, the Information Commissioner’s guidance states “If the requester
has used a pseudonym then their request will be invalid”. As you have
provided a pseudonym your request is not valid.

 

Should you wish to proceed with your request please let us have your full
name so we can proceed with your request. The 20 working day period will
therefore commence once we have received sufficient clarification to allow
us to deal with your request.

 

Yours sincerely

 

 

 

Information Disclosure Team

This communication and any attachments may contain personal information.
For more information about how and why we use personal information and who
to contact with any queries about this, please see our privacy notices:
FCA Privacy Notice (https://www.fca.org.uk/data-protection) and PSR
Privacy Notice
(https://www.psr.org.uk/cookies-privacy-a...).

This communication and any attachments contain information which is
confidential and may be subject to legal privilege. It is for intended
recipients only. If you are not the intended recipient you must not copy,
distribute, publish, rely on or otherwise use it without our consent. Some
of our communications may contain confidential information which it could
be a criminal offence for you to disclose or use without authority. If you
have received this email in error please notify [email address]
immediately and delete the email from your computer. Further information
on the classification and handling of FCA information can be found on the
FCA website
(http://www.fca.org.uk/site-info/legal/fc...).

The FCA (or, if this email originates from the Payment Systems Regulator
Limited, the FCA on behalf of the Payment Systems Regulator Limited / the
Payment Systems Regulator Limited) reserves the right to monitor all email
communications for compliance with legal, regulatory and professional
standards.

This email is not intended to nor should it be taken to create any legal
relations or contractual relationships. This email has originated from the
Financial Conduct Authority (FCA), or the Payment Systems Regulator
Limited.

The Financial Conduct Authority (FCA) is registered as a limited company
in England and Wales No. 1920623. Registered office: 12 Endeavour Square,
Stratford, London, E20 1JN, United Kingdom

The Payment Systems Regulator Limited is registered as a limited company
in England and Wales No. 8970864. Registered office: 12 Endeavour Square,
Stratford, London, E20 1JN, United Kingdom

Switchboard 020 7066 1000

Web Site http://www.fca.org.uk (FCA); http://www.psr.org.uk (the Payment
Systems Regulator Limited)