Request on how many complaints on the CMS has been made to the PM

Response to this request is long overdue. By law, under all circumstances, Prime Minister's Office should have responded by now (details). You can complain by requesting an internal review.

Sally-Anne Burris

Dear Prime Minister's Office,

We are currently conducting research on the CMS and would like to make a formal freedom of information request that statistics are shared with us on how many complaints about the CMS, the Prime Minister has received every year for the last 5 years?

Kindest Regards

Sally-Anne Burris

Company Director

Yours faithfully,

Sally-Anne Burris

Cabinet Office FOI Team,

Our ref: FOI2022/07135

Dear Sally-Anne Burris,

I am writing with regards to your request for information under the
Freedom of Information Act 2000, which was received on 18th April.

We have given consideration to your request and have concluded that we
require further clarification as to what you are requesting before we are
able to proceed. Can you specify who or what is CMS and what do you mean
by 'the Prime Minister has received' - The PM personally, The PM's Office,
or No10 as a whole?

As you may appreciate, a public authority has 20 working days in which to
respond to a request for information. The effect of a public authority
seeking clarity from a requester about their request is to 'stop the
clock' on that 20 working day deadline. It will not be started again until
we are supplied with the further information which we require. In the
event that we do not hear from you we will assume that you do not wish to
proceed with your request.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Freedom of Information Team

Cabinet Office

Sally-Anne Burris

Dear Prime Minister's Office,

Please see below responses to the request for further information.

Can you specify who or what is CMS and what do you mean?

Please accept my apologies CMS is the Child Maintenance Service

by 'the Prime Minister has received' - The PM personally, The PM's Office,
or No10 as a whole?

We would like the statistics for the complaints made to all three, but specifically those sent to The PM personally, The PM's Office.

My Best

Sally

Yours faithfully,

Sally-Anne Burris

Cabinet Office FOI Team,

Our ref: FOI2022/07135

Dear Sally-Anne Burris,

Thank you for your request for information which was received on 18th
April. Your request is being handled under the terms of the Freedom of
Information Act 2000 ('the Act').

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore aim to reply at the latest by
19th May.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Freedom of Information Team

Cabinet Office

Cabinet Office FOI Team,

1 Attachment

Dear Sally-Anne Burris,

Please find attached our response to your recent Freedom of Information
request (reference FOI2022/07135).

Yours sincerely,

Freedom of Information Team

Cabinet Office