Request for Structure chart and salary scales for children's social care Department

The request was successful.

Dear Southend-on-Sea City Council,

Under the Freedom of Information Act, could you please provide me with an organisation structure chart with all Job Titles and NJC Salary Scales only for your Social Work, Early Help and Youth Support department.
Please note that I am not asking for any names of employees or information about their current salary.

Please supply the information using the same format as your response to FOI 12639

Yours faithfully,

Tony Brown

council, Southend-on-Sea City Council

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council, Southend-on-Sea City Council

Good morning

Thank you for your email.

Your enquiry has been sent to the Freedom of Information Department for assistance.

Regards

Customer Service Centre
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Civic Centre
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Essex SS2 6EP
Email: [Southend-on-Sea City Council request email]  
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council, Southend-on-Sea City Council

Good morning

Thank you for your email.

Your enquiry has been sent to the Freedom of Information Requests Department for assistance.

Regards

Customer Service Centre
Naima, Southend-on-Sea City Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP
Email: [Southend-on-Sea City Council request email]  
Web: www.southend.gov.uk
Do It Online...
Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

  @southendbc
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Southend FOI Requests, Southend-on-Sea City Council

Customer Notice: Please do not e-mail Freedom of Information requests for
Southend Borough Council to individual officers. Please instead direct
them to [1][email address] where our central team will
direct their registration and completion.

 

Dear T
Brown                                                                                          

 

Thank you for your request received on 18^th March 2023 for information
under the Freedom of Information Act 2000 or the Environmental Information
Regulations 2004.

 

Your request should receive a reply by 17^th April 2023.

 

If you have any other queries, please get in touch quoting the FOI
reference number FOI 12782. Where possible please use email as telephone
contact may not always be possible.

 

Kind Regards,

Lewis Hepton – Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support | Southend-on-Sea City Council

( 01702 212162 (Direct) | * [2][email address] | 8
[3]www.southend.gov.uk

Southend-on-Sea City Council, Civic Centre, Victoria Avenue, Southend on
Sea, Essex, SS2 6ER

 

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Roy Moore, Southend-on-Sea City Council

 

To: Tony Brown

 

My Ref: FOI 12782

 

I am writing in response to your request for information, which was
received on 18^th March 2023

Please find below the details of your request, with the response.

 

Enquiry

Under the Freedom of Information Act, could you please provide me with an
organisation structure chart with all Job Titles and NJC Salary Scales
only for your Social Work, Early Help and Youth Support department.

Please note that I am not asking for any names of employees or information
about their current salary.

 

Response

Due to the large number of Services and Departments, Southend-on-Sea City
Council does not maintain sets of organisation charts down to Job level.

 

If you wish to discuss any of the above, please contact me. Please
remember to quote the reference number above in any communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our response, you should write to
the Head of Policy, Engagement and Communication, Transformation Service,
PO Box 6, Civic Centre, Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to Corporate
Complaints Officer, Office of the Chief Executive, PO Box 6, Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Regards

 

Roy Moore

 

( 01702 534045

*  [1][email address]

Roy Moore – HR Consultant (HR Analytics)

People and Organisation

Southend-on-Sea City Council

Strategy, Change and Governance l Southend-on-Sea Borough Council | Civic
Centre, Victoria Avenue, Southend-on-Sea, Essex SS2 6ER

 

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Dear Head of Policy, Engagement and Communication, Transformation Service,
PO Box 6, Civic Centre, Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Southend-on-Sea City Council's handling of my FOI request 'Request for Structure chart and salary scales for children's social care Department'.

My request is identical to that of FOI 12639 except for the name of department the requested information relates to. FOI 12639 received all the information in comparison I have not received any information.

You have not evidenced any consideration of your duties under Section 16 of the Act to provide me with advice and assistance as to how may I get all or some of the information I want.

For the foregoing reasons, I ask you carry out an internal review of how Roy Moore has handled my FOI. Equal effort should be put into all FOIs.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...

Yours faithfully,

Tony Brown

council, Southend-on-Sea City Council

Thank you for contacting Southend City Council. This is an automated
message to let you know your e-mail has been received; please do not
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Did you know you can report issues, apply for services, and receive
Council news notifications through our online service MySouthend.  If you
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report too.  Visit [1]https://my.southend.gov.uk

 

If your enquiry is of an urgent nature please telephone the Customer
Service Centre, the relevant contact numbers can be located on our website
[2]http://www.southend.gov.uk/contact_us   ...

    

Where your e-mail is seeking a response, you will next receive a reply
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Customer Service Centre

Southend City Council

Civic Centre

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Southend-on-Sea

Essex SS2 6EP

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council, Southend-on-Sea City Council

Good afternoon

Thank you for your email.

Your enquiry has been sent to the Freedom of Information Requests Department for assistance.

Regards

Customer Service Centre
Naima, Southend-on-Sea City Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP
Email: [Southend-on-Sea City Council request email]
Web: http://www.southend.gov.uk/
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Dear Southend FOI Requests,

You have not sent me your internal review response that I requested in March and I am waiting for it.

How much longer?

Yours sincerely,

Tony Brown

Southend FOI Requests, Southend-on-Sea City Council

1 Attachment

Dear T Brown,

 

Re: Freedom of Information Request – Internal Review – FOI 12782

 

I am writing to you in to inform you that we have reviewed your Freedom of
Information Request, reference FOI 12782. Please accept our sincere
apologies for the delay in our response to you.

 

Within your email dated 18.03.2023, your Freedom of Information Request
requested the following:

• Under the Freedom of Information Act, could you please provide me with
an organisation structure chart with all Job Titles and NJC Salary
Scales only for your Social Work, Early Help and Youth Support
department.

Please note that I am not asking for any names of employees or
information about their current salary.

Please supply the information using the same format as your response to
FOI 12639.

Our HR department sent a response directly to you on 11.04.2023.

 

Within your email dated 17.04.2023, you requested for an internal review
of the response you received to your Freedom of Information Request.

 

I can confirm that the search for the information you requested has been
completed and I can advise you of the following:

 

Please find attached a spreadsheet containing the information which was
missing from within your original FOI response. Please accept our
apologies that this information was not previously supplied to you.

 

This completes my review. If you are not content with the outcome of your
review, you can make a complaint under the Council’s complaints process by
writing to the Complaints Support Service via email at
[1][email address] or via post to Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely,

 

Holly Gudgin – Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support | Southend-on-Sea City Council

( 01702 534929 (Direct) | * [2][email address] |
8 [3]www.southend.gov.uk

Southend-on-Sea City Council, Civic Centre, Victoria Avenue, Southend on
Sea, Essex, SS2 6ER

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Southend FOI Requests, Southend-on-Sea City Council

6 Attachments

Dear Mr Brown,

I refer to your Freedom of Information Request reference 12782 of the
18^th March 2023 and your request for an internal review dated 17^th April
2023.

In your original request you asked:

“Under the Freedom of Information Act, could you please provide me with an
organisation structure chart with all Job Titles and NJC Salary Scales
only for your Social Work, Early Help and Youth Support department.

Please note that I am not asking for any names of employees or information
about their current salary”.

Following your request for an internal review you received a spreadsheet
containing job titles and salary scales. However, following communication
from the ICO I have revisited your request and have attached a copy of the
structure chart you requested showing the job titles and have also
attached a copy of Southend on Sea City Council pay structure. This
information is in line with another similar request that you have
highlighted reference 12639.

I apologise that you did not receive a full response as expected and hope
this has now answered your FOI request in full.

Kind Regards

Lizzie Pearman

 

Lizzie Pearman Customer Support Operational Lead | Information
Governance, Complaints and Resolution Hub | Information Rights Support

Southend-on-Sea City Council, Civic Centre, Victoria Avenue,
Southend-on-Sea, SS2 6ER [email address] |
[1]www.southend.gov.uk

[2]Description: Twitter  [3]Twitter@SouthendCityC
[4]Description: Facebook  [5]Facebook.com/SouthendCCOfficial
[6]Description: Insta  [7]Instagram.com/southendcityc
[8]Description: Flickr  [9]Flickr.com/southendbc

 

 

 

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Southend FOI Requests, Southend-on-Sea City Council

5 Attachments

Dear T Brown,

FOI 12782 -Further Review

 

I refer to FOI 12782 which you requested on the 18^th March and the
internal review that you requested on the 17^th April 2023 regarding an
Organisation structure chart with all Job Titles and NJC Salary Scales
only for your Social Work, Early Help and Youth Support Department.

FOI Request

In the FOI request you asked to provide an Organisation structure chart
with all Job Titles and NJC Salary Scales only for your Social Work, Early
Help and Youth Support Department.

FOI Review

In the FOI review request you asked that as your request is identical to
that of FOI 12639 except for the name of Department the requested
information relates to. FOI 12639 received all the information in
comparison I have not received any information.

Information Commissioner’s Office

Following correspondence with the Information Commissioners Office the
Council has conducted a further review of its position.

There is no Organisation Chart that will match the establishment for
Social Work, Early Help and Youth Support as the information comes from
two sources and the chart that you were provided with previously is used
for operational purposes and will not be a complete match to the HR system
where the staffing information comes from.

Please find a document which shows the structure of the Social Work, Early
Help and Youth Support services and the corresponding Job Titles and NJC
Salary Scales.

I will be advising the Information Commissioner of the revised position of
the Council.

 

Yours Sincerely

 

 

Lizzie Pearman Corporate Freedom of Information Team | Information
Governance, Complaints and Resolution Hub | Information Rights Support

Southend-on-Sea City Council, Civic Centre, Victoria Avenue,
Southend-on-Sea, SS2 6ER [email address] |
[1]www.southend.gov.uk

[2]Description: Twitter  [3]Twitter@SouthendCityC
[4]Description: Facebook  [5]Facebook.com/SouthendCCOfficial
[6]Description: Insta  [7]Instagram.com/southendcityc
[8]Description: Flickr  [9]Flickr.com/southendbc

 

 

 

 

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Valerie Smith, Southend-on-Sea City Council

3 Attachments

 

 

Val Smith – Customer Support Manager – Information Governance, Complaints
and Resolution Hub – Customer Services
(01702) 212572 (Direct) | [email address] |
[1]www.southend.gov.uk

 

From: Valerie Smith
Sent: Monday, January 22, 2024 9:22 PM
To:
Subject: Revised response to FOI 12782 and IC-246880-T9P7

 

Dear Mr Brown,

 

I am writing to you in connection with the Freedom of Information request
you made (our reference FOI 12782) and a subsequent decision notice issued
by the Information Commissioner (their reference IC-246880-T9P7).

 

I have reviewed our source data and have created a structure chart for you
which I believe contains all the data requested. It includes all the posts
you raised with the ICO as previously being missing (please see the
separate tabs for the posts for each Head of Service) and on the final tab
a summary of the data.

 

With regard to two of the posts you raised but may not immediately
identify on the spreadsheet, the LADO post is also the Safeguarding
Advisor; and the Service Manager Safeguarding and Review is the post title
used for the Principle Reviewing Officer. Both are on the Head of Service
- Plans and Reviews tab.

 

I also attach a structure chart from Executive Director to Head of
Service, the two documents will provide you with a full picture for the
Children’s Social Work, Early Help and Youth Support service and I also
attach our current pay structure.

 

I would like to apologise for it being so difficult to get to this point,
we will soon be proactively publishing structure charts for our senior
leadership team on our website, but these do not go into the level of
detail you have been requesting.

 

We are also upgrading our HR support system with a view to it producing
detailed and reliable structure charts, however this is several months
away.

 

If you have any queries concerning the data I have constructed, please let
me know. I hope however you now have what you require.

 

Kind regards,

 

Val Smith

 

 

Val Smith – Customer Support Manager – Information Governance, Complaints
and Resolution Hub – Customer Services
(01702) 212572 (Direct) | [2][email address] |
[3]www.southend.gov.uk

 

 

 

 

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